Windermere Estates Senior Living

Paula

Windermere Estates Senior Living was nice. Everything is in one room except for the bathroom, naturally. There was no storage in the bathroom. You had to furnish the shower curtain and everything. I like the people there. My concern is that they didn't have enough staff, but I think they only had like 32 residents at that time. They have a nice little courtyard, and it goes from the dining room, and it would go into the office or lobby area. The facility was nice. It had just been redone. The rooms were small, but if it's not a permanent deal, I guess it wouldn't make any difference. The executive director was nice. The person who normally does the tour had just left, and they hadn't hired a new person then. She helped me a lot. I actually put a deposit down for my husband, but he didn't go, and instead of keeping my whole deposit, they only charged me for two days. It was clean and cheerful.

Kristy

We called Windermere Estates Senior Living, and we told them we were on our way. When we got there, they acted like they had no idea who we were. We walked around a little bit, but they still acted like they weren't ready for us. It's nice, but it's an older community. It's not as new and modern looking on the inside. There's also a lot of patients. It doesn't look like there's enough nurse-to-residents ratio. The staff was really nice, even though they acted like they had no idea who we were. They went ahead and stopped what they were doing and talked to us for a minute. The apartments weren't as nice as the other place, but they were nice and very clean. The place was big, so there was a lot of people. It didn't look like there will be individualized care there to me. The activity director was the one who we actually had a tour with, because she was the one that was standing in the waiting area when we walked in. She said that she was about to take the residents to Walmart. They go to Walmart once a week, so I thought that was pretty cool. Other than that, I didn't really ask about the activities. She's the activities director, so I know that wasn't usually probably what she does, but she filled in for someone else very quickly.

Paula

Windermere Estates Senior Living looks very bright, fresh, and uniformed. I have visited places where each room was different, but this one was all very uniformed. Everything looked freshly painted and there were bright pictures on the walls. The people there were nice, too. I saw the residents walking around or sitting in different areas. Some of the places that I visited, I don't even know who's there. They're really quiet and it seems like people stay in their rooms mostly. So, I thought Windermere Estates Senior Living was a vibrant and more active place than some of the places I've seen. The efficiency that I saw had a small countertop with a cabinet and a sink so you could put a coffee maker and stuff there. They have room for a small refrigerator and a microwave. The person that took me on a tour was very caring and gave me lots of information (things I didn't even think to ask). She was really good.

Provider Response

Brenda

Windermere Estates Senior Living was very nice, very clean and everybody was very helpful and nice. The person who assisted me during the tour was Angela, and she was very nice and she's been getting back with me every so often. The food was really good, It was cooked just right, I liked it. This is where I want my friend to go. There's a gym that he liked that was there, they had a pool table and they had all kinds of things for them to do like bingo, puzzles, and stuff like that. Everybody was friendly there.

Christine

My friend moved in, in May. We liked it because they're very, very big on catering to veterans. His accommodation is very lovely. He's in a private studio apartment in assisted living. The facility is very nice, very clean, and the people are friendly. They are doing some remodeling of the common areas, but right now they're still very, very nice. Now that Covid has lifted a bit, they can go out and do the little trips that they usually do. They usually have a resident of the month that gets to pick whatever they want to do, and they load them up on the bus and go. They also do bingo and other recreational things. They did have a little bit of a ban on traveling during Covid. The staff is fabulous. They're very helpful, and they try to get everything you need. They are very, very, very kind. All the staff that I've met have been wonderful.

Dan

It is very good. The place is clean, the staff is very responsive, and it's a great environment. The rooms are clean, bright, and accommodating. The dining area is very nice and my mom likes the food. It's like a restaurant. They have daily activities, fitness, and other fun activities.