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Reviews of River Oaks Assisted Living & Memory Care
Assisted Living Reviews for River Oaks Assisted Living & Memory Care
May 13, 2018
I visited this facility
October 10, 2017
I am a friend or relative of a current/past resident
Provider Response
We're sorry to hear your experience didn't live up to your expectations. We take these issues seriously and will look into our staffing levels and medication distribution to make sure we're providing the best care available. We encourage you to call our Family Care Link and share these concerns with the community directly as well. Thanks for the feedback.
November 29, 2016
I am a friend or relative of a current/past resident
November 22, 2016
I visited this facility
April 06, 2015
I am a friend or relative of a resident
April 06, 2015
I visited this facility
March 30, 2015
I am a friend or relative of a resident
November 15, 2014
I am a friend or relative of a resident
Memory Care Reviews for River Oaks Assisted Living & Memory Care
August 18, 2021
I visited this facility
Provider Response
Thank you, Valencia for sharing your experience with us and this review. Yes, we do have a secure Memory Care neighborhood which requires a different atmosphere for residents. Please let us know if there is anything we can assist with as you continue your search.
Questions about River Oaks Assisted Living & Memory Care
What ongoing training does the staff receive in dementia care?
Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
Describe the overall population of assisted living residents at River Oaks Assisted Living & Memory Care . What is their average age? What are their favorite things to do?
River Oaks is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.
What programs or activities does River Oaks Assisted Living & Memory Care offer to enrich residents' well-being?
Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.
What transportation services does River Oaks Assisted Living & Memory Care offer to assisted living residents?
River Oaks offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. River Oaks is equipped with a porte-cochere for the convenience and safety of all residents.
What makes the chef or dining program at River Oaks Assisted Living & Memory Care exceptional? What kind of menu can assisted living residents expect?
River Oaks offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.
What safety features or security measures does River Oaks Assisted Living & Memory Care offer to assisted living residents?
Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.
How does River Oaks Assisted Living & Memory Care keep residents' families informed about their loved ones?
River Oaks publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.
What is the care staff-to-resident ratio at River Oaks Assisted Living & Memory Care during daytime and nighttime hours?
Staff-to-resident ratio will fluctuate depending on the number of residents.
If River Oaks Assisted Living & Memory Care accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.
What ongoing senior care training does the staff receive?
Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
How many staffers are on duty in the daytime and overnight?
Staff-to-resident ratio will fluctuate depending on the number of residents.
What safety features or security measures does River Oaks Assisted Living & Memory Care provide to protect residents who wander?
When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.
What programs or activities does River Oaks Assisted Living & Memory Care offer to keep residents engaged? How does the staff engage residents' long-term memories?
Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.
What techniques does River Oaks Assisted Living & Memory Care use to support memory care residents during mealtimes?
A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.
How does River Oaks Assisted Living & Memory Care keep residents' families informed about their loved ones' health?
Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.
Describe the neighborhood around River Oaks Assisted Living & Memory Care . Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
River Oaks is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.
Services and Amenities of River Oaks Assisted Living & Memory Care
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
General
- Resident Capacity: 75
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Licenses
- State Licenses: 105575
About River Oaks Assisted Living & Memory Care
Welcome to River Oaks, an assisted living and memory care community in Coppell, Texas.
Come experience our warm, home-like feeling in an inviting residential setting. Enjoy the elegant homestyle architecture with a Texas flare. We also feature an easy to navigate one story floorplan, welcoming covered front porch, beautifully landscaped enclosed courtyard, covered outdoor seating areas with cooling fans and so much more!
River Oaks is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families.
What Makes Us Special
Generous gathering areas inspire an enriching lifestyle full of friends and new experiences. -- Personal Care Suite providing health and wellness evaluations and services. -- Therapeutic whirlpool spa -- Full-service salon to keep residents looking their best -- Internet game room for playing games, keeping up with the latest news and checking email. -- Restaurant-style dining provided in the Grand Dining room. -- Enjoy the café for coffee, snacks and casual dining -- Lighter fare options available on the Café Select menu.
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