Heritage Place of Boerne

Dorothy

Heritage Place of Boerne didn't have as many staff members, and they didn't seem to be as professional as the other place. However, when I went to one of their functions, I was very happy with the place. The food was good. The people were nice, and it wasn't quite as expensive. It's a much smaller place. There were only 50 rooms and the other one was three times the size. However, the rooms were small. If you spend a lot of extra money, you could get one with a little kitchen, so they weren't as nice that way. All in all, the building was very clean and beautiful, and I would be happy to live there.

Provider Response

AK

My mom has been at Heritage Place for two years and I couldn't be happier with the facility! The staff, at all levels, are warm, friendly, and I know most of them by name. Mom's room is spacious. There is a full calendar with a variety of activities throughout the day. I moved mom there during COVID, and the staff does a great job of navigating through keeping residents healthy. Mom doesn't like the food much, but she doesn't like ANY food right now, so I will not count that against Heritage Place - the menu and food look good to me.

Provider Response

Michelle

My mother was at Heritage Place of Boerne. It was good and we were very grateful for their service at the time. Mom was unable to live by herself with an injury that she had and while she had a boot on her foot, she just couldn't function at home without lots of extra help. It was very beneficial to her during that time, but mom just did not want to stay because once her foot healed up, she was ready to go back home and be comfortable and in familiar surroundings. I know that they helped put her boot on her every morning and helped with bathing and daily meals were provided. That's pretty much what she needed at that time with some assistance, bathing, dressing, and meals. Mom complained about one or two of the staff but the ones I had contact with were all very good especially the director. The facility was very nice and very clean. Because of Covid, there were not a lot of activities. she enjoyed bingo and a couple of other things. I think they were just starting back on doing some of their other activities. I was never present during any of those times. The value for money is good.

Debra

The people at Heritage Place of Boerne were caring and knowledgeable. They showed us all their options. They were very helpful and friendly, and they've made contact by phone three times since my visit because they just want to keep in touch. It's very clean and they have activities. The rooms are very nice. Depending on what you are needing, they have different sizes, so they're very accommodating for the person you're trying to put in there. In terms of location, all of my mother's doctors are right there in Boerne, so it's less travel and wear and tear on her.

Paula

We went to look at the assisted living at Heritage Place of Boerne. It's smaller, more casual, very comfortable, very clean, and very nice. It is a more comfortable, very homey type of facility. The rooms are very nice. They have really nice vinyl-plank flooring in them, and they have been updated. I really liked it for the homey feel. It has much more of a comfortable homey feel to it, and staff are excellent. The people we met were all very friendly. They have a beautiful dining room with huge windows and a beautiful view. It is a really nice place.

Carol

My mom has moved into Heritage Place of Boerne. It seems relatively small, with thirty-some residents, and it's very clean. None of the residents in the past year has had COVID, and the cost is very reasonable. The unit is a studio-plus apartment, and the layout is pretty standard. You walk in and have a wide hallway with a closet on your right, then a little kitchen area with a small refrigerator, a microwave, and a sink, and then it goes out to its own AC unit. The room opens up to the left with a large area for your furniture and bed, and then off that, there is a bathroom with a shower. We brought my mom's furniture. Because of COVID, there are limited activities, but she has started going to a couple of exercise groups, and she also plays bingo. She likes the food, too. From what I've seen, the grounds and the building itself are very well cared for. During this last snow storm we had, they definitely had problems getting staff in because it is on a hill, but the five people that were with the residents did a great job. I'm very impressed with the staff. Compared to the other places that I got prices on, they came out number one. We're looking for value because my mom's funds are limited, and so we chose Heritage Place. I'm very pleased.