River Oaks Place Loudon

Jessica

There was nothing that I 100 percent liked about River Oaks Place Loudon. There was a smell to the place. It didn't seem as friendly. All the nurses and workers there were wearing their own clothes. Bellies were hanging out. It was like they were only there for the paycheck. They didn't have a whole sense of "your family or your loved one being safe with us and we'll take care of them". To me, it reminded me of a group home. It was just very sad. The flooring was outdated. The residents didn't even look happy. There was nobody smiling. The staff was not friendly. They were just talking to each other and standing in a corner. They said that they had staffing, like a doctor that was on call, and that they had a laundry service. I was not shown the nurse's station and I was not shown the patio area where people could go out and sit. They only had one patio area on the second level that they wanted to put my mother-in-law on, and it was for people that smoke. It wasn't for individuals who liked going outside. Then they took me over to another complex that was right next door, and the people just seemed really down and out. The residents weren't happy, but being lied to about the prices is what really threw me over the edge, because I was told that they would work with me and it would be $2,600, and then I found out that it was almost $5,000 just because they replaced the bathroom floor. I was not impressed with that place at all.

Lois

I toured River Oaks Place. The people were very nice, but there didn't seem to be enough aides. Like if somebody fell, all I saw was 2 or 3 people, and that was it, and that was including the nurses. The apartment was nice and clean, but it wasn't spacious, it was very small. But they were going to try to meet whatever I felt I needed there. They took me down to different floors, and I met some of the people there. It was okay. They had some areas for activities. They had an exercise room and a bigger common area to watch TV. You didn't have to just stay in your room, you could go to the common area and watch TV with other people. It was around dinner time when I visited them. The dining area was spacious and clean. The staff that I talked to were very nice and polite. They seemed interested. Overall, I like River Oaks better than the other places.

Lorrie

I have moved into River Oaks Place Loudon. It is a four-story building on top of a hill in Loudon, Tennessee and it's very peaceful. The staff is very kind. I enjoy my stay. They also allow my pet to come with me. They all help take care of her. They do my laundry and my dinner. They help me clean my room. If I need help with anything else, they're right here. It's an assisted living, so they don't bother me unless I need help. My room is more of a studio. They have activities on the second floor. They have games, they have exercises in the mornings, and they have devotionals in the mornings. They have a sister facility down here that they mingle with. The activities are fun.

Jean

I liked River Oaks Place Loudon very much. The person who assisted me with the tour was excellent. She was wonderful. I saw an exercise room. The dining area was very lovely. The residents were having fun while I was there. They were talking to each other and playing some games. One group was playing, passing a ball to each other, and they were laughing. The place was very clean.

David

I've already placed a down payment on a room at River Oaks Place Loudon. It was very nice. We were actually able to get into the facility because it wasn't closed down, and everyone was pleasant. We got to see the room and they showed us where my aunt would go for her food. It seemed like a nice facility. I talked to some of the people who were gathered for lunch, and they seemed to be having a good time. It's smaller than where she is, and so I'd say they'll see her more, but she's the type of person who's not gonna leave her room anyway, so it doesn't much matter. She is moving into assisted living and I'm currently going through the process of trying to get her eligible for Medicaid, because River Oaks Place Loudon is a place that she can stay for the rest of her days. The staff was lovely. It was the closest to us. It was one of the few we could get into. The room is much smaller, but it's a very nice facility. Everything's fine.

Provider Response

Melissa

My sister-in-law is at River Oaks Place Loudon. I think the staff are friendly, experienced, and very caring. I also think the food is high quality. She seems to always enjoy her meals. I feel that the facility is well maintained and is in a beautiful setting. There is a lot of really good scenery as you look out the window with mountains and trees. It is just a nice area. I have seen them gardening and doing some arts and crafts, which she seems to really enjoy. I think it's a good value.