DO NOT send anyone there. This is the worst place for anyone. They do not take care of people, the food is always cold, and they don't come when you ring the bell. They are mean to you as a loved one and the person in the facility. It smells like urine everywhere. Whatever you do, do anything to can to keep your loved one out. Be cautious before sending a loved one there. I have medical POA and the staff doesn’t listen to anything I request for my dying grandmother. It smells like pee throughout the building. I have witnessed them be rude to me and let my grandmother lay in bed wet for hours until I got there. No one returns calls. They don’t help her eat - she’s blind so she’s not getting any food if her family isn’t there. When I ask for records they get annoyed. This is completely unacceptable. We had to have a police officer in there with us already. Today I heard on two occasions nurses telling two patients to shut up. I will be reporting to DOH.
Provider Response
Thanks for bringing your concerns to our attention. While we cannot discuss patient care in a public forum, could you please contact us on our Care Line? We would like to hear more about your experience.