Manorcare Health Services-york North

When you check in your loved one you are told that they don't want to hear any complaints about their nurses and if you're not happy with the care your loved one is receiving then you are free to take them home. They let you know right from the start a) they don't care, b) that they're incompetent, and c) there's nothing you can do about it. And they should be ashamed of themselves for the food they serve to the residents. They cook a completely different menu for the nurses and staff which is quite tasty. And of course they'll say the residents have dietary restrictions etc ...

Manor Care Kingston Court is a nice clean facility with a friendly staff. Upon entering the facility you are greeted by secretary at the front desk who is able to direct you to where you need to go in the facility and help with your various needs. For new patients your immediately greeted by management of the facility and taken to your room where they provide anything you need to get settled in. The doctors, nurses, and other care takers are all very friend and do their jobs as described. The facility is very clean besides a few occasional smells which are expected to be found at every facility from time to time. The food appears average in both presentation and taste as described by the varios residents who live there. There are also several activites provided everyday to keep residents active and entertained. Downside is that you share a room with another resident and there is limited private time with your family when they visit. Overall the facility is just above standard compared to other facilities.