



Featured Review
Jacqueline
5
|
February 17, 2025
It was a beautiful place to stay, but it was a little expensive. It had all the amenities, a hair salon, and laundry being done. The room was beautiful. It had a little kitchen, a small refrigerator, and a nice bath. My sister-in-law only needed one room, but we were also shown a two-bedroom apartment, and it was beautiful.
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About Hemsley House of McCandless in Pittsburgh, Pennsylvania
Hemsley House of McCandless is the perfect mix of charm, tradition, and modern amenities that create a fresh take on what senior living can be. Here, we focus on providing uncompromising care while paying attention to all the big and small details that matter the most. Our residence offers award-winning personal care, memory care, and respite care solutions in the Pittsburgh area, each featuring access to amenities and services designed to enhance independence, connection, and wellness. Welcome home to Hemsley House of McCandless. It’s all about location here at Hemsley House of McCandless. We’re lucky enough to be convenient to everything the area has to offer. Catch a movie at Cinemark North Hills and XD, dine at North Park Lounge McCandless, or First Watch, shop at either North Park or Ross Park Mall, enjoy the trails at Allegheny County Memorial Park, or shop at Trader Joe’s, all close by. Find support from your medical team at nearby Passavant Hospital. Here, you’re always close to the action in a neighborhood you’ll love. To learn more about this provider’s license and review other available state reports, please visit: Pennsylvania Department of Human Services Provider Directory
Reviews of Hemsley House of McCandless in Pittsburgh, Pennsylvania
Jacqueline
5
|
February 17, 2025
It was a beautiful place to stay, but it was a little expensive. It had all the amenities, a hair salon, and laundry being done. The room was beautiful. It had a little kitchen, a small refrigerator, and a nice bath. My sister-in-law only needed one room, but we were also shown a two-bedroom apartment, and it was beautiful.
Kristina
3
|
June 8, 2024
I toured. It was close to my home but for me, it wasn't one that I considered. It was kind of older. The people there seemed to be a higher level of care than my mom needed. The facility was older, it wasn't bright. As far as the staff goes, the one aide I saw wasn't paying attention to the patient, was just pushing or looking at her phone, and seemed disinterested. That just happened to be my experience the day I was in. The facility seemed clean.
Provider Response
Bernie
5
|
April 2, 2022
The assisted living area was pretty nice. It's a big facility, so it's got a lot of activities. It's got the salon type thing, and it's got places where people can go and watch TV or go to activities rooms. They try to keep people active. They have elevators so they can get up and down. It's a three-story building. On the memory care issue, they have it locked. So, you can't get in and out as easily for the memory care, but they still have lots of activities and it's pretty clean. It's a newer building, not super new, but it's newer than some of the other ones. It's a big facility, so they've got lots of amenities and stuff. We had a pretty good talk with the lady there, her name was Mary. She did a good job of doing the tour. We didn't see the dinner or anything like that, but we did get a good tour of it and lots of good amenities. They seem to be trying to keep all their residents active. They've got an area where they have a lot of grounds around them. They had snacks all over the place, so you could get a snack if you wanted to.
Barbara
5
|
October 15, 2021
It was a really beautiful facility inside and out. The only person I met was a marketing representative and she was very nice and helpful. They have masks, hand-washing stations, and they check your temperature as part of their COVID protocols.
LJ
5
|
February 11, 2020
It was not an appropriate setting for my mother, and it would be far out of our price range as well. The rooms were nice. The staff was nice and friendly, but they weren't that aware of what the residents are going through. The dining area was nice, clean, and homey. It would be a nice place for other people. My mom's physician has his mother there, so I know that it's a nice facility. The whole place is beautiful.
Ruth
5
|
October 31, 2018
It was nice, we like them even though they're a much older community. They're notably more expensive than the community we chose, which was the major factor for us. They have a dining hall and they provide meals for the residents. They have book clubs, movie nights, they play games, and have activities on the water. The atmosphere was nice, and the residents and the people seemed nice. The staff is nice, professional, and generally good.
Sailor
4
|
April 28, 2018
In looking at options for an aging family member, we were pleased to see this facility as clean, modern, more "residential" feel than "nursing home" style. This makes a huge difference in how an aging family member will react to having to leave their own home. I was pleased to see the dining room facilities were restaurant like, with choices, and that there were field trips and activities being offered, that the exterior grounds allowed for communing with nature (nearby woods, deer, etc); all important factors for my family member. Last, it is good to know there are places that provide assistance without the requirement to sign over all your worldly goods to get in; it is a matter of qualifying medically, and being able to pay rent. At this time my family member is able to return to his own home -- for now -- but doing your homework early is important so when that time comes -- you are educated and ready to make choices before it becomes an emergency. Food and staff were not rated because I did not experience these at this time, though all appeared normal and good via my direct observation on the tour.
Beth216278
4
|
April 12, 2017
The one that stood out to me was here. They had a dog, which I thought was nice. It was very nice, clean, and very nicely appointed in the public areas. The private rooms were plain but doable. They had a lot of activities for the seniors. Everyone looked pretty well cared for.
Penny382523
4
|
December 27, 2016
It was more active than the others I visited. There were more people up and about doing things. I spoke with some of the residents and their families, and they were really happy. Instead of just sitting in a wheelchair, bed, or at a table, people were outside socializing. The staff was fine, and I was very pleased with the rooms. They seemed to be very nice. What I liked about the shared rooms was that each had their own bedrooms and there was a door. They also had little kitchenettes.
Lisa33
5
|
August 22, 2016
I would highly recommend. It was my first choice for my grandmother. Our problem was the distance. It was very clean, everyone was friendly, they had various room options available, and the entire staff was extremely friendly and helpful. They paired the residents with partners when they would first come in to help them get acclimated to the facility. It was very nice. It was a multi-transitional facility where they went from independent living all the way to hospice. It truly felt like home when you walked in there. Even as a visitor, I felt like it was home for someone. I didn't get that feeling anywhere else.
Kim115651150
5
|
November 10, 2015
My mom is on a waiting list. It is very clean with very nice people. The studio apartments and shared suites are clean and of a decent size. They have movie nights at 8:00 p.m. and activities during the day.
Caring110728650
5
|
September 30, 2015
I did go here, and it's a beautiful facility. It seemed like a very engaged and active community, which I liked a lot. If there are folks who are looking for more activities, they have that here, especially for those who are more in the assisted living aspect of their lives. They have a separate floor for dementia and memory care and those who don't get engaged in some of the activities. It's a very bright place. When you walk in, there's a lot going on. They have a house dog that lives there. It's very clean and nice. and I liked the sense of community there. It was very open, and the people I met were very nice and very helpful. There was really nothing negative.
Larry112920650
4
|
September 15, 2015
My mom is in here. The staff has been very good in the move-in phase, and the follow through is good throughout. We really have good experience. We get what we feel is consistent and accurate feedback, and we are very pleased so far. It has only been six weeks, but so far, so good. The rooms are efficient. They are shared spaces, but they are situated in such that each one pretty much looks by itself. So, even though it is a shared facility, everyone has their own privacy. I know my mother is very much enjoying karaoke that she does there. They also have regular exercise program. We recently go to a facility wide luau party. They had entertainers, a big barbeque, and a roast outside. It is very nice. What impresses me the most is the fact that there is a very "fall in love" living engagement for all the residents, however, it is not force for militaristic. If someone is having a bad day or does not feel like being in a group, that is OK, but they are not ignored and left. Someone is with them, talking to them, and helping them. I am very impressed with the flexibility of day-to-day care.
Caring102445750
5
|
February 25, 2015
My mom moved in about a week ago. The thing that impressed me most is the staff because my mother is not well, and they have been nothing but fantastic. They bring her out in the community as much as they can. She is wheelchair confined. I even see them with the other residents, and they are so kind, giving, and respectful. It is also lovely. My mom has a shared suite where she has her own room with a door, but it has a shared bathroom. She doesn't participate much in the activities. She watches them, and as I have said she's only been there a week. She is now in hospice care, but she smiles when they still take her out to sit with the community, which I love them for. They have bowling. I see them play with balloons. The food is quite good. It is delicious. It is very beautifully set-up. On the Alzheimer's floor, they have a really nice balcony so the people can still go outside and sit but they can't wander off. It is secured, but it is beautiful, and I am sure in the summer time it is going to be lovely. They have a gazebo, lots of outdoor chairs, and a pretty wrap around porch. I am so impressed even their sales person knows every resident's name that comes up to her. Their personnel is what I will recommend above all, and the staff are quite wonderful. I do recommend them very highly.
Caring101842150
5
|
January 29, 2015
We were there, and it was very nice, but it was just way too much for our mother. It is like a four star hotel that has four or five levels to it. There was all kind of things that it would just be overpowering for my mother. She is 92 years old with Dementia, and it was just too much for her. They had an open house with wine and hors d'oeuvres. Everybody was very nice. The woman talked to us and explained everything to us. I didn't have anything against it except that it just wasn't appropriate for my mother.
Susan87421450
5
|
June 27, 2014
It was very nice. It seemed a little high class. I found nothing wrong with it. I just didn't know if my aunt would have been comfortable if we kept her there. The staff was very nice. They were very helpful and kind. The facility was beautiful. But it wasn't some place that my aunt would feel comfortable living in.
Caring77813250
3
|
January 31, 2014
I have come across here through a referral. The atmosphere there was much better. When we walked in, it seemed like it was a five-star hotel more than an assisted living. The staff seemed to be very positive. Their rooms were nice.
Miriam4
5
|
October 22, 2013
The facilities are so gorgeous. It looked like a five-star hotel. When we went there for an interview, the seniors were playing bowling. They had a movie scheduled for every night, so they had a lot of activities. They had a buffet of popcorn, coffee, doughnuts, and fruits in the front of their "hotel". Their rooms were gorgeous and very spacious. Everything was pristine and clean. They also have a memory care facility on the third floor, which had a special room for people who had some down problems with all those lights on the ceiling. The staff was very helpful and very nice.
Jane29
4
|
July 25, 2013
My mom moved in a couple of weeks ago in their dementia locked down unit. The facility is close to our home and it's very nice.
Aileen1
5
|
June 7, 2013
The tour was very good but it's just that mom is not interested and doesn't want to move in right now. She's still staying in her own home.
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Services and Amenities of Hemsley House of McCandless in Pittsburgh, Pennsylvania
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Room Amenities
- Wifi/Internet In Unit
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Arts & Crafts Activities/Programs
- Tabletop & Other Games/Programs
- Music Activities/Programs
Languages
- English spoken
Financing & Payment Options
- Accepts Credit Card Payments
- Accepts Check Payments
- Rent And Care Fees
Kitchen Types
- Kitchenette
Pets
- Pets
Health Services
- Medication Reminders
On-Site Services
- Religious Services
Guests
- Guest Parking
Parking Options
- Parking Lot
Additional Amenity Information
- Dining: All Day Dining
- State Licenses: 448800
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