The Haven at North Hills

Jeff

My mom is at The Haven at North Hills, and she enjoys it. We've had a positive experience, and mom likes the Haven a lot. She said she enjoys the activities and she has made a lot of friends. The staff is very friendly, the room is quite large and very comfortable, and it has its own bathroom. The facility has recently been renovated so it's very clean, and the furniture is all in very good shape. It's a very comfortable accommodation. I have not eaten there but mom says the food is pretty good. There's a common dining area, it's a large room with nice large windows all around it so it brings light from the outside. They have nice-looking facilities. They have daily activities, games, and exercise activities as well. There's a common room on each floor with a TV. It's a high-quality facility, and the people that I've interacted with there have been very nice.

Sharon

My mother-in-law has been in The Haven at North Hills for a week now. We chose them for the price. It seems like you're getting a lot for your dollar. They seem to keep everything clean. The staff may not be the friendliest at times, but that seems to be on and off. Food is OK. It's nothing great. They have large rooms that are clean. They're currently updating, and they're making the place very convenient. We haven't really tried their amenities except for the activities. They have a really great activities director, who is very friendly and fun. They have virtual yoga, game nights, and movies.

geraldine885231

The Haven at North Hills was very lovely. All of the rooms were private and very spacious. It was very clean, very bright, and cheery. The dining room was beautiful. They were having some activities while we were there. There were residents attending the activities who seemed to be having a good time.

Anonymous116026050

The staff at The Haven at North Hills was very kind, considerate, courteous, and went out of their way just to make people comfortable. They answered any questions that I had and were more than willing to offer information even if I didn't ask the question. Their rooms were a lot bigger compared to the other two places I visited. They were newly decorated and had more up-to-date furnishings. It was just too far out of my way to go, so there was a distance issue.

Susan87421450

I've got my aunt moved into The Haven at North Hills . It was very clean and well kept. Very friendly staff. They were very kind and competent. There were a lot of activities. They have activities every day with Bingo and singing and that type of thing, and then they go out once a week. They go to restaurants sometimes. They'll go to the dollar store, and I think they have a trip to the science center coming up next week, but they also go to the Humane Society, the casino; they go someplace every week. The rooms are very nice. They have private and semi-private rooms. These are very spacious, and they provide furniture if needed, or you can bring your own.

Caring70712450

The Haven doesn't have a full-time nurse on staff, so they couldn't accommodate some of the health concerns. We weren't interested because it wasn't going to be able to meet our needs. We looked at a room, and the size was nice. We went at 9 o'clock in the morning, so most of the patients who were there were in their rooms, and I just felt a little uncomfortable. My sister and I detected a little bit of a smell of urine in one hallway. The staff was very accommodating, very nice. Everybody who we passed in the hall was very nice.