Offers Assisted Living
November 25, 2019
Provider Response
We are so grateful for all our residents and their families for having the confidence in us to positively impact your lives. Thank you for sharing your thoughts.
March 29, 2019
January 06, 2019
January 15, 2017
September 28, 2016
August 17, 2011
Describe the overall population of assisted living residents at Norbert Personal Care. What is their average age? What are their favorite things to do?
The population we serve range from those who need little assistance to those who are dependent. The average age is 84 and two favorite things our residents enjoy are arts and crafts and live entertainment.
What programs or activities does Norbert Personal Care offer to enrich residents' well-being?
We offer a variety of activities for our residents which include pastoral services. We also have one on one visits that are done as well. We do outings to the Arts, sporting events and restaurants as well trying to keep life as normal as possible.
What places are near Norbert Personal Care or within walking distance for assisted living residents to enjoy?
We have a walking trail that is within the community for residents to enjoy.
What transportation services does Norbert Personal Care offer to assisted living residents?
We utilize access for transportation for our outings and will help residents set up transportation through other companies offering those services. We have some residents who choose to use Uber as well.
What makes the chef or dining program at Norbert Personal Care exceptional? What kind of menu can assisted living residents expect?
All our menus are dietitian approved. We offer choice of entrees and can accommodate special diets too.
What safety features or security measures does Norbert Personal Care offer to assisted living residents?
We have a 24 hour video monitoring system. We also have our entries locked and a staff member will only allow entry to those that have business with us or are visiting loved ones.
How does Norbert Personal Care keep residents' families informed about their loved ones?
We use good old fashion conversation for any medical updates that need to be communicated. We also will do family preference.
What is the care staff-to-resident ratio at Norbert Personal Care during daytime and nighttime hours?
We have two med techs and 3 aides on our first and second shift and 1 med tech and three aides on our overnight shift. This would increase whenever there was a need. Our Director of Nursing is available at all times.
If Norbert Personal Care accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We do not accept pets but do welcome visits. Must have proof of rabies prior to visitation.
What ongoing senior care training does the staff receive?
Staff are required to meet 12 hours of training annually. We will do specialized training as well based on needs of the building. Our med techs are all certified through the DHS training program and meet all the required steps to remain certified. Diabetic training is annually as well through a certified diabetic instructor.
What safety features or security measures does Norbert Personal Care provide to protect residents who wander?
We have a wander guard system in place that alarms at the door and send a page to all staff. This helps ensure the safety of those who tend to wander.
At Norbert Personal Care, we believe that trust is truly the foundation of a strong family. We understand that one of life’s most difficult decisions is choosing the right care for your loved one. Choosing a personal care facility is not an easy process and families must be able to establish faith and confidence in the provider they select.
Trust is based on integrity and our personal care home meets the highest standards of quality and ethics by ensuring that our employees are trustworthy, honest, and fit our culture of “family first.” In addition to putting our employees through a rigorous screening process, we ensure our employees are highly credentialed and our facilities meet all state regulations.
The Norbert Personal Care facility is located in a safe, secure, campus environment designed to give our residents the freedom they need to continue living their daily lives. In addition to our safe and secure environment, we offer the following for residents' safety, comfort, and personal care:
Norbert Personal Care Facility is proud of our warm, comfortable atmosphere. Our highest quality of care is only enhanced by fine dining, integrated activities, and protective oversight. The latest in emergency call monitoring and departure alert technology is available at Norbert. We recently expanded our facilities and are able to provide state-of-the-art care in a spacious and warm environment.
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