Heritage Grove at Penn Hills

Mark1

I toured. Mike was very personable and very knowledgeable. He showed me around the whole facility and a sample room and how the setup was with my mom. They were doing some activity, so I got to see a little bit of what they had going on at the facility. It had a very personable, friendly atmosphere. I did not have a meal, but they said they had a personal cook on staff that made meals fresh, which I liked.

Cynthia

I like that it was clean. I like that the staff seemed friendly and I like that it's close to where I live at. The atmosphere seemed nice. The staff during the tour was very polite and very informative, and they helped me with anything that I asked. They gave you the schedule of what they had as far as their food, where they eat, how they treat people, how they help them go to make their appointments, their room, and stuff like that. The dining hall was big and it was bright and the furniture was nice. They are pet friendly. They have a beauty salon. The highlight of the tour was the building itself and the people.

Marilyn

I looked here. It's a smaller facility than the other one I toured, they only take like 25 people. But it's very, very pleasant and very friendly. The person I talked to, whose name was Jill, was very accommodating, very pleasant, and forthcoming as to their services. They were getting to play bingo when we were there. I thought the rooms were a nice size, they accommodate a queen bed, which was surprising. A person looking for a smaller facility would probably like it.

Amy

I visited for my grandfather. It was very clean and very nice. I did not interact much with the staff, except the salesperson, but he was very helpful and friendly.

pamgibson

It is just a great place. It's small, but very clean. The people are very caring, loving, and compassionate; couldn't be nicer. Her room has a bed and a chair. They have two activity coordinators. They showed movies to the residents, and they have arts and crafts. Sunday was my mother's 101st birthday, and we had a party for her. I'm very lucky I found them, and they take excellent care of her. It's better for her there than here at home.

Lawrence3

It has been excellent to my mom. We're really happy with where she's at and so is she. My sister who lives near the facility sees her almost every day. All the care has been excellent and the staff is very attentive. The atmosphere is homey and they make it out to be that way. They're really doing a very fine job.