Manorcare Health Services-lansdale

Robert

My wife is in Manorcare Health Services Lansdale right now. We're hoping and praying that she will come home, but I'm not sure when that would be. When we first came here, it was horrific, if you picked her up out of bed, you had to put a protective helmet on her, and they kept failing to do that. They dropped her two times out of bed. The first time they sent her to an ER, she had a gash and ten stitches on her forehead, and I raged hell. I said, "There's no excuse for this, you almost killed my wife two times!" One time they left her in the wheelchair for 13 hours without paying attention to her. However, at the moment, the care quality has really increased, but what I do is in the morning, I come up, I sit outside her window, I go home for lunch, and I come back and I sit outside her window in the afternoon. I monitor the type of care she's getting, and fortunately, the quality of care she's getting has really improved. They have some good people, but there's a few people that don't know what they're doing and should not be working there. The same person rolled her out of bed, and dropped her on the floor twice. They have a speech therapist that is phenomenal, and there were a couple of fabulous women.

debzl325

Facility needs to be upgraded. It's starting to look run down. The staff is very nice and have taken great care of my parents. The activities are good, my parents participate when they are feeling well. The food needs to improve. There are days when my parents only eat the snacks I provide for them when the meals are not to their liking.

Cdaywalt

The nurses and aides are the nicest and they all care

BobTrumbauer

After a 26 day stay in the hospital (Nov 2018), I was sent to Manor Care-Montgomeryville. I chose this facility only because it was close. Little did I know it was one of the best decisions I ever made. I had the pleasure of twice being a guest at Manor Care-Montgomeryville. The first time in the hospital was difficult. The first hospital sent me to a upgraded hospital within 2 hours. The doctors refused to treat me until I received 5 units of blood. I heard one doctor tell another doctor - he should not be breathing, he should be dead. The first surgery was removal of a cancerous tumor in my bladder. The doctor told me that my tumor was the largest, by far, he ever saw. It took 2 operations over 2 days to remove. Time to move to another upgraded hospital. This time I had double vein replacement in my left leg. After some surgery recovery time, I was sent to Manor Care. This is where the good stuff begins. The medical team took care of my physical problems. Which means it was up to Manor Care to help with both my physical and mental recovery. As you can see, I had no idea what was going on. I was completely in their hands. Things didn't always go smoothly. I am an independent person. I don't always do what someone wants to do. Probably 90% of the things that weren't perfect, were my fault. Nobody's perfect. Three weeks and its time to go home. I truly believe that I am alive because of my doctors AND the staff at Manor Care. With the help of all the staff, I  made it thru the first visit. Two miracles and many blessings later. End of January and I'm back in the hospital. Little toe and tip of two other toes removed. Back home to Manor Care! Ten day stay. Back home- home. Again, THANKS to everyone! Bob Trumbauer Hatfield, PA

Pete5

My mom was at Manorcare. It was above average. They did a good job and were very attentive. My mom was in a shared room of a good size. She liked the food. They had good selection of three or four choices for meals every day. My mom never complained about it. They had all kinds of activities, but my mom didn’t participate in them. The people were very good, and that’s important.