Food quality is lacking and continues to get worse. Staffing is at an all time low as my mother has been there 3 years, and I have seen it change. Hopefully with new director changes will be made. Drapes are needed in dining room due to sun glare and more staff need s to be hired.
Reviews of NewSeasons at New Britain
Assisted Living Reviews for NewSeasons at New Britain
April 24, 2017
I am a friend or relative of a current/past resident
August 17, 2016
I visited this facility
The facility is nice and clean. The staff was good before but it seems they all left and the new people don't care as much.
Provider Response
Thank you so much for your feedback. We would love to hear more about what prompted this comment and what we can do to improve. Here at Five star senior Living, we strive to deliver quality care to all of our residents, we hold our staff to the same standards. Please call our toll-free Gold Customer Service line at (877) 349-5349 and share more insights with us.
July 01, 2016
I am a friend or relative of a resident
My relative was a resident at NewSeasons. It's assisted living, but unfortunately, they didn't have the staff to take care of his deteriorating condition. He has Parkinson's. I wouldn't hesitate to tell somebody to go there. What impressed me was the personal care, the social amenities, and the entertainment. It's a smaller place with lots of activities. He was in the choir and theater group.
December 16, 2015
I am a friend or relative of a resident
We moved my mother into NewSeasons at New Britain. The dining area is lovely. The physical appearance of it is very nice. The staff seems very kind, and they're the kind of people you would want in an assisted living.
September 23, 2014
I visited this facility
I would give New Seasons a high score. Liz did a fabulous job and I had a great tour. They showed me around, talked to different people, and it was nice. I liked the facility very much although it was a good distance away from where my dad is right now. The rooms were nice and bright, the residents seemed happy, and they had some activities going on.
May 27, 2014
I visited this facility
I toured this facility to see if it would be a good place for a family member. New Seasons has a clean and attractive building. The resident's rooms are laid out nicely, and the dining room is beautiful. I observed that the residents seemed to feel settled and happy there. There were good interactions going on among residents, and the staff knew the residents by name and seemed to be kind and accommodating to them. Our family is seriously considering New Seasons at New Britain for our loved one.
February 14, 2014
I am a friend or relative of a resident
I put my brother at New Seasons at New Britain. They have a nice dining room and facility. But they were not so good in taking care of my brother. He seldom had a shower, he's neglected. Because they put him upstairs, somebody has to get him out of the door to his room and to the dining room downstairs and also to cue him for shower. I don’t think they did much of that. So he stayed there a few months and he's out.
September 26, 2013
I visited this facility
The way the dining halls were arranged into smaller groupings made new Seasons very intimate. I thought that was great. Instead of a huge dining room to walk into and think everybody is staring at you, it was just a small grouping. It was nice in that respect.
June 13, 2013
I am a friend or relative of a resident
My father was at NewSeasons at New Britain. The facility was very clean and pretty. The staff were accommodating, friendly, helpful, nice and pleasant. We were in constant communication. The rooms were beautiful and the dining room was gorgeous. It was like a restaurant because they were given a menu to pick their food for the day. I have tried the food and it was good. The only problem I had was they did not have enough activities.
May 11, 2013
I am a friend or relative of a resident
The staff at NewSeasons is very accommodating. The place is very clean, nice and affordable. The facility is close to where I live so it's not hard to visit my mom there. Her oncology doctors are only half a mile away and there's also shopping areas nearby.
The food is served restaurant-style. My mother likes the food. She is in a room with a small kitchenette. She has her own furniture. The residents also have lots of activities. The staff takes them out if they're able to.
Costs for NewSeasons at New Britain
Services and Amenities of NewSeasons at New Britain
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3150/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 100
- Respite Care
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- Licenses: Personal Care
About NewSeasons at New Britain
NewSeasons at New Britain offers compassionate senior care in Chalfont, PA. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at NewSeasons at New Britain shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Chalfont, PA.
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