NewSeasons at New Britain

Roger

My father-in-law moved to the assisted living facility of NewSeasons at New Britain. His accommodations are great and very suitable for his needs. He met some very friendly staff as well as other residents, so he quickly got acquainted with many of the people around him. They have activities every day. It's a beautiful area, too. He has a great view out of his window over a pond. There's an outdoor seating area and a trail they can walk if they are able. The grounds themselves are accessible to the residents and very nice. He hasn't complained about the food. He says it's good.

Kaykels28

Do not bring anyone you love to this place ! With the exception of a few wonderful people, the majority of staff is cold and uncaring. When my dad went through hospice and passed the nurses were rude and acted like they knew him better than I did. Their replies to questions were sharp. One of the aids in particular has no business working with human beings. My dad had 2 horrific falls in his delirium. One nurse confirmed his hip was out of the socket. He was moaning in pain every time the morphine was wearing down. Later, 2 other nurses came up and rolled him onto that hip. And told us his hip was fine. He was heavily sedated at that point. And when my dad passed, I received a phone call saying “He is deceased” without a single word of condolences. It felt Like a business transaction

Anonymous117917650

We moved my mother into NewSeasons at New Britain. The dining area is lovely. The physical appearance of it is very nice. The staff seems very kind, and they're the kind of people you would want in an assisted living.

Thomas45

I would give New Seasons a high score. Liz did a fabulous job and I had a great tour. They showed me around, talked to different people, and it was nice. I liked the facility very much although it was a good distance away from where my dad is right now. The rooms were nice and bright, the residents seemed happy, and they had some activities going on.

L. Davis

I toured this facility to see if it would be a good place for a family member. New Seasons has a clean and attractive building. The resident's rooms are laid out nicely, and the dining room is beautiful. I observed that the residents seemed to feel settled and happy there. There were good interactions going on among residents, and the staff knew the residents by name and seemed to be kind and accommodating to them. Our family is seriously considering New Seasons at New Britain for our loved one.

Valarie2

The way the dining halls were arranged into smaller groupings made new Seasons very intimate. I thought that was great. Instead of a huge dining room to walk into and think everybody is staring at you, it was just a small grouping. It was nice in that respect.