The Forum at Town Center

Carol

My aunt is in the Forum at Town Center. It's been a big mess and they're short on caregivers. It's been horrible, and they closed down part of it. I would not recommend it to an elderly person that's wheelchair bound. People have to wait for an hour or an hour and a half for care. Ninety percent of the time the food is wonderful, and the kitchen and dining room staff are the best. They're just not organized right now. All of the good staff members are gone, but the director of nursing upstairs seem to be nice. Some of the staff members are a five and the others are not even a one.

Reviewer362019

We chose Town Center Village for my mother because it was a large facility that was on two levels and being on 10 acres. There was a lot of room for her to exercise without having to go up and down elevators. There were many residents there, and the price was on the higher side. It's an older facility. They had a pool and two fairly large dining areas. The assisted living is separate from the independent living. She needed help with medications, but they didn't start giving her medications for about 10 days, and it took a while for them to get them to her at more reasonable hours. She isn't getting the bathing that she's paying for and they lost some of her laundry. She has Parkinson's, so her doctor recommended using the walker as much as she can, but one of the nurses told her to get on the scooter or they will call her doctor. Although it's a large facility with lots of residents, most of them are 10-15 years older than she is, so there isn't really a social group for her.

Connie

My mom has been in Town Center Village three different times for rehab. They have different levels of care, they have the rehab, regular senior living, and assisted living. One of the things that is really nice is the dining area, the way it's set it up, and the food that they serve is really nice. The staff was very honest. My ruby necklace broke and fell while I was helping my mom down the hall, and it was turned in by a staff member and returned to me. They tried to engage with the people, and they even encouraged my mom to go to Bingo and things like that.

Female43

I put money down on Town Center Village. My visit was enjoyable. The people were very pleasant. I liked the units, the pricing, and the location. I saw one-bedroom and two-bedroom apartments. They had trips, like shopping locally, taking overnight trips, and things like that. They served three meals a day and snacks in between. The person who helped me tour the place was very pleasant and very helpful. I felt very comfortable meeting everyone down there. They were really nice.

Lori

I visited Town Center Village. The rooms were very nice. I liked the floor plan, and they were modern and up-to-date. The staff was very nice and knew a lot of the residents' names and greeted them by first name, which was impressive. They had a lot of activities. They had a quilt room, a swimming pool, and activity rooms; someone was having a flute lesson. There were a lot of things going on. There was a bus leaving for activities. It was my favorite place, but it's farther out than I wanted to go. Its location was the only negative thing.

Jen125642

Town Center Village seemed really clean, nice, and friendly. It has a nice atmosphere, and the dining area is really nice, well-kept, and clean. They have a pool, a workout room, and 3 pianos. They would transition to Medicare down the road.

Ron200477

The Town Center is quite large and spread out, so unless you're quite mobile, it would be a hard place to get around in. If you're independent living and very mobile, then I think it would work better. They have a lot going on and are very close to the big shopping center, which is a plus. They have transportation available. Most anything you would want, you could get there.

Suzy422140

I just moved into Town Center Village, and I loved it. It's like a resort here; there's all these big buildings -- I'm in the Gables and there's the Towers and the Fountains. There are 24-hour nurses on staff here at The Fountains for assisted living. It's almost like a living hospital inside the place, and there are gates there. There's someone at the gates all the time. The room is huge and gorgeous, and it has really big windows. There's a big living room, a small kitchen, 2 wall to wall closets, a big bathroom with a tub and a shower, and a storage room. It's like a little house here. They have a pool, water aerobics, Tai-chi, golf, and a vitality center where they do line dancing and lots of things. They have so many activities. The staff are like saints -- they're so nice -- the marketing people are so great, and the waiters and waitresses are golden. They're there if you need them for anything, and I love them all.

zack11

Very unhappy with lack of supervision. Promised daily confirmed check-ins. My mom had a fall in her room and was not checked for nearly 3 days and almost died. In rehab after 2 weeks in hospital. Rehab is releasing her to independent when she isn't ready. No one with any authority is involved. Management seems not to care. Security is weak especially for such a dangerous neighborhood. I can open my mom's door with a library card. Thanks to the caring staff who have been great. Once "Marketing" sells you there isn't anyone following through on care.

Just A VisitorGYCAC

Town Center Village was a bit battered and depressing. The pool area looked grimey. It was so large a place that even the tour guide got lost. I was pretty horrified when it happened.

Jim118274950

I get a lot of services that I could use at Town Center Village. They give me one meal per day. I can choose either breakfast, lunch, or dinner. I also have a 365-day swimming pool, and workout area a few steps away from where I am living. They have some outdoor trips. It’s perfect for me. The staff is a very cooperative, and helpful group. They give me all the help that I need, and I also have the liberty to be completely alone if I wish to be. A lot of companionship, and then a lot of time alone.

Max11

The Town Center Village had a lot of amenities. The rooms were lovely, and the atmosphere was very friendly. We were there on a night when they were having cocktail hour and entertainment, and it was really nice.

Anonymouslady

Town Center was very nice. I enjoyed that one the most because the rooms were bigger and had lots of lights. It’s close to the mall and regular apartment buildings around it, so there are young people around. The people were very nice and pleasant. It’s also family-owned. They had availability if you had a dog. I liked that one, and I just kind of fell in love with that.

Joanne116261750

Town Center Village was a great, huge place with different levels of care; I just saw senior living. I had a lunch there that was very good. They were very friendly. The rooms were nice and can clean with big bathrooms, kitchens with a stove and refrigerator, and a washer and dryer in it. You have to pay extra for parking your car. They have all of the amenities you would want.

Anonymous113611350

Town Center Village is where my mother-in-law has been in for a few years. It’s very clean and well-decorated, and the staff is very caring toward her. It seems she just has to wait a long time to go to the bathroom. Other than that, it’s been great.

Caring112325450

We had my friend settled in at Town Center Village. We chose it because she liked the place very much. One of the reasons was because she had a washer and dryer in her room; that was a big plus for her. We were very happy with the people that are running it. It was a very clean place, and everybody was friendly. The food was good too. The residents can come down for their food anytime between 7 and 7. They have a lot of activities; I couldn’t even name them all.

Claudia13

The director and the assistant talked to me. I liked the exercise area, and there were lots of activities that I'm supposed to do. The rooms were very nice and very clean. The price was about the usual. It looked like Town Center Village was a right place for me.

Provider Response

Caring101229650

We were able to visit Town Center Retirement Community, and it was a lovely place. We like their food service and the way they price their food service. We like a lot of things about it, but we were just not certain about the location. The staff is wonderful. They do have activities, and they have busses that take you to shopping and church as well as cultural events. They have a recreation room and an exercise room.

Provider Response

Caring86744650

My father is in Town Center Village. It is clean. It has good food and good service. He is in a 1-bedroom with a living room, bathroom, and a kitchen area. The staff is very helpful. He’s happy.

Anne 1

The Fountains at Town Center was a pretty big building. My mother needed more individual type of care, so we decided to get my mother into a smaller environment, where there's not so much confusion or not as much people, a one-on-one situation. But the facility was wonderful. It's just that there are a lot of people, and my mom is kind of lost. They've really helped her and so forth, but it was too massive for her and she really needed individual care.

bloxy

The staff was friendly and very alert. They were very concerned about meeting the therapy requirements that were set for my father. He was able to meet their hurdles and they played a big role in his success. There are people that go through the motions at other facilities. Not so here. Each patient is taken care of in an individualized fashion and the plan for recovery or action is already evident within hours of their arrival.