Touchmark at Mount Bachelor Village

Dawn

Of all the facilities we visited, Touchmark at Mount Bachelor Village was the nicest. The other ones were kind of depressing and rundown, quite honestly. Mount Bachelor Village has quite a few programs and it's up to mom to decide whether she wants to participate, but she goes to the stretching programs. They have a theater house there so she can go watch a movie. She's done that on a few occasions. Sometimes she'll go to the weekly social that they hold for her floor. I live nearby, so a lot of times I'll go over and take her for dinner or they have an evening social that a lot of times I'll go to with her. Her apartment is very nice. The only thing lacking is the kitchenette because she's in the assisted living section and they just give her these little kitchenettes that are kind of not very functional. They have a huge refrigerator in there and no counter space to do any food preparation, so I'm not quite sure if it makes sense to have a big, massive refrigerator when you can't prepare any food. You're not going to have food if you can't prepare it and you can't prepare it because there's no counter space. The food is pretty good. As an outsider, I have to pay for my meals, so I find it a little expensive, and the portions are small, but I think the small portions are fine for my mom. The only thing lacking to me is that it's a very expensive facility, and because it's a very expensive facility, maybe one could expect, like my mom's apartment, to have a decent little kitchen in it, but that's just minor. We've had some lack of cohesiveness in the staff, but they're very friendly. They try hard to do a good job, but I think it's a big facility and I think there's a lot of turnover. So some people don't always have the information, that's what I've noticed.

Everett

Touchmark at Mount Bachelor Village was really good and nice. I loved the people there. They're lovely. I loved the location. I think the facility is beautiful, nice, and clean. There's nothing bad you can say about it. It's up to date. The staff is amazing. Everybody is just lovely. Liz is great. She's been there quite a while and she's wonderful. They had a bar. They had a lot of educational stuff and tours and so on and I think that's so wonderful. They also have stimulating lectures and great events. Nothing's demeaning. The club is close by. It's great and it doesn't smell.

STW-65

Very expensive for what you are offered. They say they are the best but they are not. The menu is the same every week and the costa have gone up over 13% over the past 2 years while food quality, activities have been almost non existent.

Palmr

Nice facility, good staff, horrible food - even with increasing costs!!!

Alison

I have a cousin who lives at Touchmark at Mount Bachelor Village, and I've been there. It's absolutely beautiful. You would have no way of knowing that it's a care facility. I only interacted with the staff in the dining area, and they were all very lovely people. They were very concerned about providing great food and services to their guests. The facility itself was excellent, clean, and well-maintained. It looked brand new and very upscale. I have been there twice for brunch, and the food is like in a high-class restaurant brunch. It was very nice. I asked my cousin about the cost and she informed me that it's extremely expensive. It is for the wealthy and the very wealthy only.

Grizzly1938

Food is just horrible. It used to be good, but it really an embarrassment to the residents to have outsiders see how bad it is. Don't expect from assisted living. The workers are good. The state laws prohibit some basic care and quality of life. The shortage of staff in this area leaves no time for personal attention. As the most expensive place in town, I would expect premium service.