We checked The Belvedere of Westlake. It is 50:50 between assisted living and memory care. The only unit I checked was the memory care because that's the only place they had space right this second time, but their assisted living residents mingled there all the time. There's co-mingling most of the day. It's only at night when there would be sundowning that tends to lead to needing for a locked unit. My mother would be escorted everywhere she needed to go; my father would pretty much have free roamed of the place.
The apartment was very nice. It was a good size for the two of them. Each apartment looks like it has an indoor patio overlooking the main lobby. There's a place for them outside their door to set up chairs and a table to sit and chit chat outside of their apartment. It looks like a little house attached to another little house, and all the patios kind of look at each other, so they could sit on their patio and chit chat, but they're fully inside of a building. In their kitchenette area, there is a window that looks out to their patio, so that staff could walk by (if their door was closed) and look in and see them, but not when they're in their bedroom. Their bedroom is a closed-off area altogether in that kind of stuff. It was the only place that had in-room laundry. Even in their memory care, they had in-room laundry, so that their clothes never had to leave the room. What happens is that the staff comes in and does the laundry with the help of the resident in their room. They would take their sheets and pillowcases and stuff out to the main laundry, but their clothing never leaves the room. The staff comes in and helps them get it in the washer and dryer, and then my mom and dad would be allowed to help fold it so that they still had some ownership to their laundry getting done, so that was nice. I didn't like the bathroom in that one. The bathroom had a bathtub, and my father is not able to step into a tub. He can't do that, and that was not safe for him.
The Belvedere of Westlake Westlake, OH
Offers Assisted Living, Nursing Homes, and Memory Care
15 Reviews
29591 Detroit Road, Westlake, OH 44145
Call
(800) 385-2527
Reviews of The Belvedere of Westlake
Assisted Living Reviews for The Belvedere of Westlake
August 25, 2021
I visited this facility
October 11, 2019
I am a friend or relative of a current/past resident
My father moved into the assisted living part of Belvedere of Westlake. We're very pleased, he especially likes the meals, the people have been outstandingly kind and attentive to him, and since he is diabetic, he has nursing care all day. They've done a fabulous job of maintaining his sugar. His apartment is very nice, very roomy, he has more than enough room than he needs, and he has a washer and dryer inside the unit which is fabulous. This is a huge benefit. Sometimes they have inside activities and outside activities that they go out as a group.
Provider Response
Thank you so much for your great review of The Belvedere of Westlake. We are constantly striving to provide the best care and environment for our residents, so our staff will be so proud and happy to read your comments. How thoughtful of you to mention all the departments! It is our pleasure and privilege to care for your father.....so glad he is pleased.
May 30, 2018
I am a friend or relative of a current/past resident
The rooms are nicely appointed and there are a few different styles of architecture to choose from. The public spaces are warm and inviting, and include a fireplace in the dining room, a waterfall in the entrance parlor, and a cute cafe for the residents' breakfasts and for private family gatherings. there is an in-house beauty salon and a therapeutic massage area. The exterior is beautiful: a grand tudor-style building with beautiful gardens that regularly win a "Westlake in Bloom" Award. The staff is friendly and always willing to go out of their way to help. My mother had dementia and they called her or went to her room to bring her to all the activities. They went above and beyond to create joyful experiences for the residents. The Belvedere is not too big, and so was perfect for a person with dementia.
April 23, 2018
I am a friend or relative of a current/past resident
My mother has been a resident of The Belvedere of Westlake for two and a half years and has come to regard it as her home. While she does not always enjoy the food selections, she enjoys the clean and comfortable surroundings of her apartment furnished with her own possessions and she likes that all activities are within easy reach. The staff has always been attentive and treat her with kindness and patience, sometimes going beyond caring for her basic needs. The atmosphere is one of calm and caring and I am always kept informed of any concerns or medical problems. We feel that my mother has found the best place for her at this time of her life and would highly recommend The Belvedere.
April 11, 2018
I am a friend or relative of a current/past resident
My mother has lived at the Belvedere for several years; she has a lovely room that is well maintained as previous reviewers have remarked on. I am usually there daily around the evening meal time and the food looks and smells appetizing; my mother likes the food and food choices that she's able to make from their menu. I love the activity director and the variety of activities that are provided; from painting to holiday parties (New Years, St. Patrick's, etc.) that keep the residents entertained. This is assisted living and there's the assumption that the residents still have their own hobbies; I view their activities as a supplement to my mother's hobbies. All of the staff know my mother and when I see them as I pass through they tell me something she may have done or said and I feel comfortable that they know her well. The facility is small enough that my mom isn't "lost" in the crowd and there doesn't seem to be much staff turnover either. As I previously stated, my mother has been here for several years (she was at another larger facility and we felt this was a better choice for her) and our family is very satisfied.
August 02, 2016
I am a friend or relative of a resident
My mother stayed at Belvedere of Westlake for almost a year. Every time you needed something, you have to look for somebody. Sometimes, it seemed like there were a lot of people around and other times, there were no aides or nurses or anything in that general vicinity for as much as 10 to 15 minutes, and I don't think that's acceptable. It was a lovely place and we really liked having her there, and we felt comfortable. She was in one wing of the facility for memory care called Belle Rive, and it's a lockdown unit. She had her own little private room, with her own bathroom, little kitchenette, bed, and TV. It was like having a little apartment or efficiency. She could come and go out of there and into the main hall, and she ate out of the general dining table there in that hallway with other residents. There are only 10 rooms in that portion of the Belle Rive for the dementia/Alzheimer's patients and while she was there, there were never more than probably six residents actually living there on a day to day basis. They provided respite care there as well for families who have their relatives at home but need to have respite care for them to have a break for a weekend. Everything was fine until they called us and told us they couldn't take care of her anymore because her behavior's becoming more aggressive toward the staff who were not able to control her. That was totally in my belief due to the fact that they were understaffed. You can't have one aide back there with five or six other residents that could become volatile or have behavioral issues. Everything she did there was assisted by an aide. She had someone helping her the whole time. They provided activities. The food was OK. The dining room was just a general purpose area in that hallway where they had two dining tables and chairs and the residents would come out and have their meals there, they have their activities there and visitors could come and sit there and visit.
August 17, 2014
I am a friend or relative of a resident
My mother was at The Belvedere of Westlake and she was only there for a month and a half. I was not pleased with them. With regard to the staff there, I don't feel that they have their act together. Their caregivers came and went and would get changed often. They didn't really become familiar with my mom's needs. I wouldn't recommend this place to others. My mom ended up getting pneumonia because they just let her sit in her room. Their food was horrible. You could tell their vegetables came out of cans. It was terrible. My mom just did not thrive there. There weren't many activities either. I went in one time and one of the activities involved my mother folding towels. I didn't think that was a great activity. However, her room there was gorgeous. It was very nice.
January 31, 2014
I am a friend or relative of a resident
The Belvedere was very nice and very beautiful. I was pleased with it. My mother was there for respite care. That place looked like a kind of hotel where I could not afford to stay. They really went all out on the atmosphere. It was like a vacation resort. For accommodations, my mom had a little efficiency kitchen, a sleeping area, and a recliner. They also brought in an extra recliner and an extra bed for my dad. The people were very nice and very accommodating.
Nursing Home Reviews for The Belvedere of Westlake
August 27, 2017
I am a friend or relative of a current/past resident
My dad was in Rae Ann Suburban for rehab. It was an assisted living community and with a rehab facility. There were all kinds of planned activities throughout the day. They offered physical and occupational therapies, watched movies, and played cards or different kinds of games. They did a very nice job with my dad when he was there. The staff was accommodating and very pleasant to work with.
June 06, 2017
I visited this facility
My uncle has not been at Rae-Ann yet, but everything they have said to us like they will put him at the dining table with people his own age and own experience, they do the laundry and the meds, and they will monitor him when he is walking. He is 95 and needs some care, and I felt very comfortable. The one thing I really like is they have a nurse on the premises 24/7, and he is very close at that facility to the Cleveland Clinic in Avon, Ohio -- probably 6 or 7 minutes away. So that was another consideration because I am going to be thousands of miles away from him, and I needed to know that facilities would be available. Just on the visit and looking at the facility and everything that they said they were going to do et cetera, it was wonderful. As far as the food goes, they have a menu board up with 4 or 5 specials for the day. And if he would like something else, they seemed more than happy to do it. They always have soups, sandwiches, salads, and those kinds of things as well. So if maybe he is not that hungry and wants just a sandwich, they said they will make that which made me feel better as well. They have a beautiful courtyard with a fountain, and there is seating, so in the beautiful weather that we are going to have this summer, he can sit outside and enjoy nature, and it was beautifully done. I saw it a few weeks ago -- not quite the weather yet to have the flowers and everything out -- but they said the fountain has fish in it, and they have birds all over the grounds. So there are things to engage and make their time more enjoyable. They have a little café if he decides that he wants a cup of coffee, or a cookie or something else, they have that stuff out constantly during the day. They have showers, baths, and a whirlpool tub, so his needs as far as bathing goes will be met there. There are a lot of things that make it nice.
January 13, 2017
I am/was a resident of this facility
Facilities are beautifully appointed. Staff was friendly and helpful. My rehab went very well and I was able to go home more quickly than anticipated. I would highly recommend Rae-Ann to anyone needing skilled nursing care.
November 02, 2016
I am a friend or relative of a current/past resident
Horrible place, wheelchair bond where left in hallways and ignored, food was terrible, rooms where dirty along with carpeting needing a good vacuum. I don't understand how it can have a 5 star rating..
August 02, 2016
I am a friend or relative of a resident
My mother stayed at Rae-ann Westlake. It's a very nice place. Her room was clean, equipped, and roomy enough for two people. The staff seemed to be OK. Mom is combative, and they couldn't even do her physical therapy with her at times. Mostly she just sat in her chair, and they talked to her and tried to take her for a walk up and down the hall. I was satisfied with the meals that she received there. The dining area looked fine with tables with chairs set up so they can push the wheelchairs right up to the tables. Family was welcome to join them, and if they can't take care of eating themselves, there's an aide there that helped them with that.
January 20, 2016
I am/was a resident of this facility
I was a patient in this facility as a quadriplegic needing fairly high care. I found this facility to be short staffed. I'm able to direct my care and communicate my needs. If not, many of those would not have been met as I was constantly asking for them and that shouldn't have been needed, as my care was documented before arrival. If a patient was not able to accommodate the dining room, the food was cold by the time of arrival to my room. As they were willing to reheat, this just became aggravating and loss of appetite.
Not recommended for people of high care or who can't communicate.
July 26, 2012
I am/was a resident of this facility
My father was transferred here from a different facility and the people, the staff...everyone at Rae Ann is WONDERFUL!! The are caring, compassionate and warm. Whatever you need they do their very best to provide. From the nurses to the aides to the janitors...everyone is KIND! They keep you updated about everything regarding the care of your loved one, provide you with monthly meetings where the whole teem gets together and meets with you to give you the latest on care options and updates on what is going on with your loved one. It is a family owned place and it shows in how it is run.
Costs for The Belvedere of Westlake
Services and Amenities of The Belvedere of Westlake
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $4650/month
- Memory Care Starting At: $6450/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: No
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Physical Therapy
- Nurse On Staff: Yes
Languages
- English
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 365845
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 113
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 2318R
About The Belvedere of Westlake
Elegant Assisted Living & Memory Carev
Luxurious suites with “front porches” for neighborly visits, delicious meals served in a restaurant-style dining room, morning pastries and desserts from our in-house bakery, and a variety of activities and social events make The Belvedere a unique assisted living environment.
With 33 suites in a grand English Tudor-style manor, our residents enjoy special, individual attention that is beyond compare.
Furnished respite suites offer families a solution for individuals needing short-term medical attention focused on wellness.
Secure Memory Care Unit
The Belvedere also features Belle Rive, a secure, special care “neighborhood” for individuals with memory loss. Higher staff ratios in an intimate setting provide the calm, comfortable environment necessary for these individuals.
Community Highlights
- Spacious studio and one-bedroom suites with kitchenettes and in-suite laundry
- A quaint, indoor Town Centre featuring a café, dining room, salon, gathering areas, and Wellness Center staffed by a full-time nurse
- Pendant call system with fall detection available
- Community garden, enclosed outdoor courtyard, and patio
On-site services include a Wellness Center staffed by a full-time nurse, physical therapy in our newly renovated therapy gym, massotherapy by a geriatric massage therapist, a beauty salon, laundry, and housekeeping.
Our 24-hour personal care staff performs daily resident safety checks, monitors medication, and conducts monthly health and wellness assessments. Nurses are on duty seven days a week from 7 a.m. to 11 p.m.
Delicious meals are served in our restaurant-style dining room. Residents also can enjoy a continental breakfast from our in-house bakery each morning.
Residents can join in many interesting and stimulating activities or spend time with family and friends in the charming and spacious Town Centre, knowing they are only stepping away from the privacy and comfort of their own suite.
Residents also enjoy a community garden, an enclosed outdoor courtyard and patio, and our award-winning grounds and landscaping.
What Makes Us Special
The difference is in the quality of care. Generations of families in greater Cleveland, Westlake, and Geneva have trusted Rae-Ann to care for their loved ones for 40 years.
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