Saint Therese of Westlake

Michael

My father is here. It is better than where he was at. I like it. The main issue was that he could have his pet with him there (because his cat is his whole world and more important than me). It was a more of a homey environment, as opposed to a hospital setting. It's not as institutionalized feeling. It looks like a Swiss chateau. It's nestled back in the woods. I didn't even know they were there, and I've lived in that neighborhood for over 30 years. The staff are excellent. They are really, really helpful. They call me any time anything happens or if they're going to do anything. Physical therapy comes in, and they let me know when they are there. They keep me abreast of visitations and what's going on. I'm very happy with them. My father loves their food. He is happy with his meals. I have seen him doing arts and crafts, but I haven't been up there when activities are going on. They give him a haircut once a month. They just took my father to go get his eye exam done, which was not free, but it was very reasonable. The fact of having that is a nice option. The staff have been phenomenal from day one. My father is in a locked ward. He can get access to the other parts of the facility, but he has to have someone with him. He doesn't have free range of the whole place. He can't go outside on his own because he has to be monitored, so he doesn't wander off. They have an ice cream or a malt shop in there. They have an actual bar in there.