Troy Care and Rehabilitation Center

My husband was admitted there about noon yesterday the 30th and last night I got a call at 1:20 that he was having chest pain and had rang for the nurse for over 40 minutes. so I called I had a hard time getting anyone to answer the phone finally she went and took his vitals, I told her I was going to call the squad she said she didn’t think that was necessary said vitals were not that bad he has a very weak heart type two diabetic, skin tears is all over his body , Plus a broken foot,and needs care when his light goes off not 40 minutes later. Then he started bleeding from His skin tears and was soaking it up with his handkerchiefs Again staff did not come to address it for quite a while, he is close to end of life and needs care which I thought he would get there. So this morning my daughter and I went out and signed him out AMA to die at home because he can’t get the care there. I would not recommend any of my loved ones to be there again

My mother in law is a current resident of Troy Care and Rehabilitation Center. I didn't know much about the facility, but it was the recommendation from a caseworker when we were in the hospital. She's currently using a bedpan. We were told when they left the hospital that she wasn't rehab material, but the other facility is going to work with her in other ways. She's also not been very happy with the food. They were still giving her ground up food and stuff, and my mother-in-law has been very shy about telling them what she would have liked. That upset me numerous times. The first time I was there to visit her, I had another gentleman that came out and complained about the food, and he actually ordered a lot of food out. I've only been in a room once, and it looked fine. They were going to give me an unremodeled, plain, black, depressing room. The day that I called it off and I told them that I could not possibly put her in that room, they offered me one of the newly remodelled rooms. The facility is an older building, but it's clean. They have air conditioning, but I don't know if they worked since they kind of looked crappy from the outside, but I'd rather focus my attention on the care that they provide. I just didn't want to accept that this is where she's at and this is what she's gonna get because that wouldn't have been this type of care that she would get at home. They needed to improve on their communication too. I know part of that was because she didn't want to speak up, and she was just ready to accept what was coming her way. However, whether the people speak up or not, they still need to have better communication.

The staff have been very patient and caring with my dad. Only issue was lack of communication after he was transferred from Miami Valley and all his medical needs were not addressed in the first few days. It was addresses right away and he is receiving the care he needs.

The aids and physical therapy department are great with my mother in law

I was in after normal visiting hours. There was no one at the desk, but one of the residents helped me with the new sign-in device. It is a little cumbersome to sign in, but signing out is a breeze. Mark's room was large and clean. His call button was on when I got there (bathroom). It took a while for anyone to respond. She was very helpful and nice, though. On the next visit, had to wait at the sign-in device for someone having trouble signing in. He never did get it done. When I started signing in, it was evidently still responding to him, so it took a while to get it to reset and sign in. A couple of staff in the hall recognized Mark and called out to him. He seemed to enjoy his interactions with the staff.

I was there for 4 weeks for rehab therapy, The therapy department is top notch and very caring. The daytime nursing staff is fantastic but at night somewhat unattentive. The facility is very clean. However, the food is terrible and inconsistant. There is just no excuse for the poor quality. They act like they want to improve but the kitchen management is clueless and is full of excuses. The good thing is that I lost 12 pounds. If you like to play bingo a dozen times a week activities are great but other than BINGO there is little choice.

My mother was admitted into this facility for congestive heart failure. She has been there for seven weeks and healthier than she has been in years. The nursing staff is very attentive to her needs, the therapy staff keeps her from giving up. They are a very kind medical staff and my mom doesn't mind being there at all. The facility is clean and orderly. LOVE THIS PLACE!!! I get more time with my mom.

Okay i do want to give a comment.My brother was put in for rehab which was fine. Well we never left him at all. So one morning while looking for a nurse to help my brother to use the urinal no one was in site. So guess what I had to help him my self can you imagine how that had to make him feel. And they bring there drinks about an hour before the meals,which then it was hot or the coffee was cold. Never a nurse in site. He had a few very sweet nurses but cant speak for all of them. Also seen then just setting at the nursing station and it they see the main big chiefs coming the call the other nursing station to let them know they are coming get busy.And as I set with him day in and day out the man across the hall was very neglected they got tired of hearing him call for the nurse they shut his door...I would not remand this place for no one.It stinks. Sorry but its the truth anyways.