Symphony at Centerville

Offers Memory Care

14 Reviews
7383 Paragon Road, Dayton, OH 45459
Call (800) 385-2527
Symphony at Centerville (800) 385-2527

Reviews of Symphony at Centerville

14 Reviews Write a review
Food
(6 Reviews)
Staff
(11 Reviews)
Facility
(10 Reviews)
Activities
(6 Reviews)
Value
(6 Reviews)

Memory Care Reviews for Symphony at Centerville

May 23, 2018

By lovingmom38

I visited this facility

I can honestly say, this community is wonderful. So many heartfelt moments have been occurred in such short time. I know the staff strives daily to continue to please residents and families, staff is always smiling and patient. I am so lucky to have such wonderful staff to take care of my mother. The residents are always doing some activity, nursing team always updates and answers all my questions about my mother and it really helps this transition easier. Also it is very clean, and the food is wonderful. I can not say it enough, this place is truly a blessing!

November 20, 2017

By Jan

I visited this facility

Symphony is really new. There were not many residents living there at the moment, but it was very nice. It was gorgeous, perfect, and I liked the layout. It was large and spacious. There was a mix up with the tour, and one of the nurses took us on the tour. She was very helpful, she answered what questions she could, but the only thing I didn't like was that time there was no activities director. They were working on finding one, but to me, that was a major flaw for the residents.

October 09, 2017

By James

I am a friend or relative of a current/past resident

Symphony at Centerville is a new community of only six months. It's half full, and the environment is clean. I'm very pleased with it so far. They have two very nice dining facilities. The food is tasty, cooked well, and looked satisfactory.

September 16, 2017

By wonder woman 2014

Other

This is a very nice memory care facility. The staff is caring and considerate to the need of both resident and family. The staff pulls together and works as a team. I recommend u see the place before looking at any reviews that seems negative. When dealing with memory care residents u have to have a special heart. We also need to understand that there are multiple residents and they all have needs. Also if people are leaving has any one ever thought that it's staff that needed to leave. They are all wonderful people and they work together

September 06, 2017

By caring daughter2013

I am a friend or relative of a current/past resident

My mother is there. It was great in the beginning. Since my mother moved in late April 2 activity directors have quit, a number of aids have resigned as well as nurses. They have been without activity director since July. The rooms have been dirty and the aids and nurses seem to have difficulty handling the residents with memory care issues and become short with them, correct them and tell them they are lying. I would strong recommend calling the Ombudsman and Health Dept to see what calls they have received before making your decision.

Provider Response

Hi, I'm Katie, I work at Milestone Retirement's support center. I've been in close contact with the Symphony at Centerville team regarding your review. I've also shared it with the community's Regional Director of Sales and Regional Vice President of Operations. Thank you for your feedback, Katie - Digital Marketing

July 17, 2017

By Paulette

I visited this facility

Symphony at Centerville was brand new. The people were really great. I had a nice tour of the place, and the director and the person in charge of marketing were very informative. The rooms were a good size, spacious, open, and had a lot of windows. It had an outside garden area which was really nice, and it's all on one level. The day that I was there, they were taking their residents to an outing in Cincinnati on a bus. The director was excellent and definitely knew her place.
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Questions about Symphony at Centerville

What ongoing training does the staff receive in dementia care?

Hand in Hand Dementia Care

What programs or activities does Symphony at Centerville offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have a wonderful lifestyle and leisure team that engage our residents throughout their journey.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Nurse assesses our residents upon move in, 30 days after, as needs change, and yearly.

What techniques does Symphony at Centerville use to support memory care residents during mealtimes?

Our team members are all on board to make sure the dining experience is enjoyable for our residents.

How does Symphony at Centerville keep residents' families informed about their loved ones' health?

Email blasts, mailers, and calls.

Describe the neighborhood around Symphony at Centerville. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a residential area, surrounded by trees.

Costs for Symphony at Centerville

Cost of Memory Care

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Starting Price

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Services and Amenities of Symphony at Centerville

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Housing Extra: We Offer Studio And Semi Private Only

General

  • Resident Capacity: 64
  • Respite Care
  • Pets: Upon Community Approval

Licenses

  • State Licenses: 2763R

Costs

  • Memory Care Starting At: $3594/month
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    About Symphony at Centerville

    Our Memory Care communities are designed to support the needs of residents living with the challenges associated with Alzheimer’s, memory loss or other forms of dementia. In the Moment® is our signature memory care program designed for caring for those with memory loss.

    Our memory care team carefully plans every detail of the day for our memory care residents through individualized activities and purposeful interaction. The program’s philosophy does not simply mean that we meet for a scheduled activity on the calendar – we engage residents in the moment they are experiencing and help them kindly and compassionately to guide them through their day.

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