Symphony at Centerville

Very disappointed, I was looking for a facility for my aunt and uncle both in their 90s and heard great things about Symphony, good food, stellar activities and amazing care staff, however I didn’t get to experience any of that due to the very rude front desk girl. I was driving by on my lunch break and thought I would pop in, the lobby was beautiful I was immediately impressed by what I saw, as I walked in the concierge didn’t even acknowledge my presence, let alone look up from the binder she was looking in. After standing around looking at the activity calendar I walked over and asked if it was possible for some literature as I didn’t have time for a full tour, she very rudely replied with barely looking up from her binder that she didn’t have any pricing information that she was just the scheduler, didn’t even offer to take my information. Very unfortunate because of the great things I have heard but if that is the buildings first impression or representation I wouldn’t want my family living there anyways.

We’ve been increasingly pleased with the care my mom is receiving at Symphony. The staff at all levels seems to genuinely care about her well-being, and the communication has been good as we’ve had to make some adjustments to help her settle in the first two months. This is a bright, beautiful, newer facility with engaging activities, good food, and an overall nice atmosphere that is better than more traditional nursing homes we’re familiar with.

I can honestly say, this community is wonderful. So many heartfelt moments have been occurred in such short time. I know the staff strives daily to continue to please residents and families, staff is always smiling and patient. I am so lucky to have such wonderful staff to take care of my mother. The residents are always doing some activity, nursing team always updates and answers all my questions about my mother and it really helps this transition easier. Also it is very clean, and the food is wonderful. I can not say it enough, this place is truly a blessing!

Symphony is really new. There were not many residents living there at the moment, but it was very nice. It was gorgeous, perfect, and I liked the layout. It was large and spacious. There was a mix up with the tour, and one of the nurses took us on the tour. She was very helpful, she answered what questions she could, but the only thing I didn't like was that time there was no activities director. They were working on finding one, but to me, that was a major flaw for the residents.