St. Augustine Health Ministries

Suzana

My husband is in St. Augustine Health Ministries. The caring is very, very good. The professionalism is also very good. His room is very spacious and very clean. They offer activities. They have a nice recreational facility. They have mass every day. They have very good physical therapy and occupational therapy. The respiratory therapy is excellent.

B350m

I was a resident at this facility for seven months. There were some very good staff members who took good care of me. Scott and Gwen both nurses , treated me very well. The nurse Practioner Sarah was also very good. I found that the speech therapist Rhonda also knew what she was doing.Joanne, a nurse’s aid was my angel and also took good care of me. My good comments end there. I had as many bad health care workers taking care of me, especially on the third shift. Two third shift aids were taking care of me and hurting me. I told them that how they were doing the process was causing me pain. Their response was well we have to do it. Not compassionate at all. They treated my roughly like I was a box of rocks. I was in a room with another patient who would use the call button when they needed assistance. At times it would take an hour to get someone to help them. Many times residents would have to verbally yell “help” to try to get someone to see what they needed. I only went there due to the severity of my condition. I developed a condition that required surgery do to their neglect. I did not want to return after the surgery. I found a MUCH better nursing home and was transferred to it. My family had to contact the state several times about their practices at St. Augustine. I was on a tube feed so I was not able to comment on the food. I can say that the facility was kept clean. The worse part was the staff, the bad outweighed the good. There are suggestions about what to include in this review. One question is what activities do the residents enjoy, that’s easy it is leaving there!!!

Brian35

My mom is in St. Augustine Health Campus right now for therapy. She is doing great. She is having her physical therapy. She has her rehab and she has to recover.

Brian35

St. Augustine Towers was fine, but my mom could not stay there anymore because she had a fall and she had to go into an assisted living facility. They were more of an independent level. Other than that, they were great. My mom was only there for three weeks. They had nurse on staff. They gave their meals. As far as the facility and the way they run their program were great, but my mom needed an assisted living level. For what their provided and what their level of care that they had, they were fine. They run their program and they were great at that, but my mom needed a stronger level of care.

Relative6

I visited St. Augustine Health Campus. It‘s very big and didn’t feel as homey. The staff is very professional, caring, and compassionate. My mother-in-law likes the food there, and they do a pretty good job of offering alternatives. They offer exercises, current events, lots of crafts, and a craft show, and they do games. They also have an activity room that is beautiful.

John99963550

My mother is going to go to the St. Augustine, which is an assisted living facility. The staff was very helpful. The rooms are normal sized like a regular apartment. The dining room has a very nice setup with tables, chairs, and linen on the tables. What impressed me most is the friendliness of the people. They got security all over the place. In fact, at 9:00 at night, they lock the doors. If you want to get in or out, you have to go through security.