Nursing Home Communities in Ozark, MO

"This place is a joke. They tired to give my grandma medicine that she was allergic to. They did ask her name and was looking at the wrong patient chart. Then the nurse gave us an attitude. It was brought to the administrator and the DON and they just said it was our word against theirs. Absolute bull. They need to apologize and fix things not make excuses."

"My mom moved into Springfield Villa. It was so welcoming and clean when I walked in. The facility was beautifully decorated. It was fully staffed. They were cleaning everywhere, and I loved that. It didn't have the smell of a nursing home. The staff was very welcoming and caring. It's a beautiful facility inside and outside. They have a courtyard. They have a beautiful activity room. The activities were posted, and they varied. I was most impressed with the staff. Several of them got down on my mom's level and talked to her. I loved that. They showed caring when they talked to her. The dining room was beautiful. My mom got there at dinnertime, so she went down to dinner. She looked happy and content, so I was happy with that."

"This facility was clean and smelled good. A big step up from many others. The staff was welcoming and nice. I was noticed (greeted) upon entering and not allowed to walk around for no reason. A tour and formal packet were given prior to placement and question were answered with care and true interest in my loved one. Upon placement we felt like it was the right choice and that I was a team along with the staff. At the end, staff was kind and compassionate to all who wanted to say there goodbye and tried to be available when needed and out of the way (out of sight) when not. The staff treated my mothers passing as if it were one of there family members and not just a patient. The helped call funeral homes and where kind to all who mourned. I was billed for was was done and not any additional items, as I have heard from friends has happened to them at other place. I appreciated all that they offered and the quality of people and staff that are employeed at this facility "

"My dad was a resident of Spring Valley Health and Rehabilitation Center. The facilities themselves looked decent and good. He just didn't have enough room to walk around in, and he's a person that can't sit around. At first, he was seeking to find a way out. He didn't have anywhere to go, and it got him frustrated. That's where he got a little bit frustrated and was getting a little bit pushing and things like that. That was the first place we tried, and it didn't work out. They said at first if he got back from the hospital and his meds were taken care of, that he could get back there. But apparently, they couldn't handle him. That wouldn't have been a good place for him anyway; but he's never had any issues, where he's at now. I think they had activities as well there, but as far as their memory care, they just had a very limited area or space. The rooms were nice, and they seem to be fairly clean. I didn't see any issues there. It was just mainly that the memory care was locked down because you can't just let them walk freely, but they didn't have any space or area much to wander. He just moved in there that morning, on that day. He got a little bit frustrated and aggravated; he was pushing a little bit and trying to go in other rooms, trying to get out. He was already kind of confused, to begin with, that morning when we were trying to get him in the facility. It just started a snowball effect, and then he eventually had to be taken by the ambulance back to the hospital. It didn't work out well at all, and they told me that if he and his medication got leveled off, that he would be able to go back, but they refused him. After that, unfortunately, we couldn't find anywhere, because it was in his hospital records, that incident there. I rate it that because, if they couldn't handle him, they should be able to know what to do when these circumstances come. That's what memory care is, it deals even with the worst situations; and they didn't seem to be able to deal with that situation. The director seemed nice, but some of the staff wasn't so much."

"The Christian Healthcare facility was recently renovated. The facilities are well maintained and are visually appealing. The facility has two dining areas, two gathering areas, and a physical therapy area. The building has four wings for residents that house approximately fifty people per wing. These rooms may be either a single room or a double room. The nurses are helpful and kind. However, sometimes it seems that the nurses are not as attentive to their charges as they should be. Visitation is welcome and as a volunteer I was readily welcomed into the facility. The activities coordinator is an extremely nice man who was very involved with the residents. On many occasions I would see him assisting the residents and trying to entertain them. For example during the Christmas season, he was helping a large group of residents to paint plastic ornaments. More recently, the coordinator was playing a Jeopardy style of trivia game with the residents that everyone seemed to enjoy. If you're considering a nursing home facility, Christian Healthcare is certainly an excellent choice to consider. "

"Copper Rock Village was very nice and new. I didn't get to see too much because of restrictions, but from what I saw, it's a very beautiful place. It's just a year old, so it's really nice. The people were fantastic. They bent over backwards to help. That would be my next place if my sister-in-law didn't work out where she's at. I've just seen pictures of the rooms, and they seemed real nice and comfortable. It was excellent, very well maintained, and really nice looking. The staff was very alert. The grounds looked really nice."

"My mother-in-law is in The Maples Health & Rehabilitation. She likes the food a lot. The facilities are very nice, very spacious, very well-kept and maintained. It's just an overall really nice place. They've got a little bit of everything. They've got movies and bingo. They really try to get people to socialize."

"My aunt is at Springfield Rehabilitation and Nursing Home. It has been great; it has been wonderful. She is grateful where she is at. She is engaging in the activities. Her room is clean and healthy. The staff is great. She enjoys them. I have eaten there, and it is like any other place. Sometimes, the food is good, and sometimes it is not. However, for the most part, it is good. Overall, my aunt likes Springfield and I like it too."

"I work for a local hospice organization and have had positive working relationships with staff at this facility, even with challenging situations, they have been receptive and understanding. The facility is clean and in good repair. The residents, overall, seem to be happy and their needs met. I would recommend this facility to be considered. "

"My mother was in The Manor at Elfindale for about 30 days. They did an excellent job, and I was very pleased with how they took care of her. They had occupational therapy, physical therapy, and skilled nursing. They bathed her and had a place for her hair to be done. It's a very nice place. The staff was really attentive to her and nice to us. "

Springfield Skilled Care Center & the Lodges, located in Springfield, MO, offers a range of care options, including skilled nursing care, hospice care, and respite care. This variety makes it a flexible choice for individuals with diverse care needs.The community provides essential services such as physical therapy, rehabilitation, and occupational therapy. These services are designed to help residents maintain or improve their physical abilities and overall well-being.Rooms are equipped with amenities that support skilled nursing and therapy services, indicating a commitment to high-quality care. Springfield Skilled Care Center & the Lodges focuses on delivering comprehensive care and specialized services to its residents.

"I was always that person who said, "I'll never go to a nursing home." But a short term stay at Jordon Creek Nursing & Rehab I just might change my mind. I especially liked the staff on my wing. They were genuine and "real people" who looked at me as a person and not just another patient. The warm touch was always there and I appreciated it. I didn't have a moment's difficulty with anybody. The rest of the residents were friendly and their personalities showed. It was so much more like a community than I thought it would be. Now I don't fear a nursing home future like I once did."

"My relative was at Brookhaven and the first evening of admission went terrible. The room wasnt anything like we were promised, the room was cold, the supper, after finally getting it, was terrible and so tough and unable to chew. The nurses were nice and did their best to accomodate and things were looking up until a busybody kid with social services came in asking about our concerns and making excuses for the problems and more or less blaming the nursing staff for everything. For social services, he seemed to stir more than help. The next day was better with the nursing staff providing excellent care. The Director over the nurses was very kind and was always available if we had any concerns or needs. She gave us her card and was truly available any time of day if we needed her. Therapy did a great job too. All in all, what started as a bad experience, turned into a very good experience, thanks to the caring and kindness of the nurses and their Director. It takes special people for that type work and Brookhaven's nursing dept has very special people! "

"We have placed my mom into a nursing home called Sonshine Manor. She likes it. She's happy there. It's clean. They're friendly. They're good to her. My mom's room has a standard-sized bathroom and a shower. It has closets, a bed, and lots of shelves, so she can put pictures and things. The room is clean. It's just an ordinary room though. The staff members are very friendly and helpful. My mom likes the food. They have things for them to do, but my mom is just starting to participate in things. With regards to value for money, it's just average compared to everybody else."