Magnolia Square Nursing and Rehabilitation Center

Mavery

They deserve 5 stars in my opinion. They have taken very good care of my mom on two different occasions and my Mom just loves everyone there. I can call Erica in the office and check on mom anytime and it I'm very grateful to her and the staff!! ⭐⭐⭐⭐⭐

Lorraine

I visited a friend at Magnolia Square Nursing and Rehabilitation Center. It was clean when I walked in. The nurses and staff that came in when I was visiting my friend were very friendly and very nice. I was actually in her room and this was before COVID, but that was about all I saw. I didn't see any food because it wasn't at lunchtime or anything. When you walk in it, it smelled clean and was clean. The staff was nice and I walked in unannounced. I was a visitor. I only saw her twice, but I didn't see anybody else. We were just there to see her and then out, so I know very little. I was impressed. That was one place I was going to check if where my mom was, was not OK. I was really happy with what I saw. Everybody was friendly, and there was nothing that I saw that would keep me from referring somebody to be a patient there.

Bette

I've chosen Magnolia Square Nursing and Rehabilitation Center for my husband. I thought it was very neat and clean, nothing smelled, and it looked like there was enough staff there for the residents. I was very impressed and that's why my husband is going to be moving there next week. The communication has been pretty good. The room I saw was the type he would be in, it wasn't very clean, but they're working on it. It was a one-bedroom apartment. I looked at a sample menu and it looked pretty good. There were benches, trees, flowers, and bushes, it was very nice. It was well maintained, it had fresh flowers all over the place which I thought was amazing.

GForeman

My mother was well cared for and treated with dignity and respect for the last weeks of her life at Magnolia Square. During the pandemic, we were allowed "compassion visits," since my mother was terminally ill. Erica was a joy to encounter at the front office. She was excellent at coordinating the visits and bringing my mother, when she was able, to the "Parlor" visiting area. The Parlor was a separate, homelike area of the facility, which allowed us to cry, pray, and sing without bothering any of the other residents. When mom was finally too ill to go to the parlor, we were invited to her room. The rooms were clean and were also homelike, not like a hospital or typical nursing home. There was NO smell - which I've encountered visiting friends in other facilities. She was attended to in a professional and caring manner. Combined with the additional care she received from the Compassus Hospice staff, our family couldn't have been more pleased with her treatment during her final days. Towards the end of her journey, Rachel and the other Magnolia Square staff members surrounded our family and helped ease our grief. Magnolia Square is HIGHLY RECOMMENDED by our family. My mother's suffering was lessened and our families gratitude was immeasurable!

R. Williams

Newly hired admin. is changing the aforementioned culture and attitudes of employees. My mother spent three weeks here and was given the highest level of care for her entire stay. What it was and what’s it become are like night and day in 2019. Room are quaint, clean, and maintained. Plenty of activities and positive interactions amongst employees and residents.

redflag4friends

My friend was there at the end of September 2017 and she said there were no aides available to help. There was one on the whole hall and she said the facility was short staffed but they weren't hiring they just kept firing and aides were quitting from high demand and not enough help. That is a red flag for NEGLECT. The administration was oblivious to the lack of help here! My friend waited over an hour for every meal. No activities in the facility, just blah. Residents were forgotten about in the hallways. Place was filthy and smelled with trash on floor. Glad to hear my friend changed facilities asap!