Springfield Villa

Kathryn

My mom moved into Springfield Villa. It was so welcoming and clean when I walked in. The facility was beautifully decorated. It was fully staffed. They were cleaning everywhere, and I loved that. It didn't have the smell of a nursing home. The staff was very welcoming and caring. It's a beautiful facility inside and outside. They have a courtyard. They have a beautiful activity room. The activities were posted, and they varied. I was most impressed with the staff. Several of them got down on my mom's level and talked to her. I loved that. They showed caring when they talked to her. The dining room was beautiful. My mom got there at dinnertime, so she went down to dinner. She looked happy and content, so I was happy with that.

Kathy

Mercy Villa was horrible. My father was in there temporarily and I've known other residents there. The chaplain was wonderful, but they're just extremely short on staff. It's not clean and it's very sparse. The food was not good, and the accommodations were horrible. It's low income, and it is part of the Mercy Hospital System. I would not recommend it. The only time I'd recommend it is if the potential resident had absolutely no money because it's a roof over their head, but as far as accommodations, no. The only thing I can say is you can feel safe there. The staff was nice, but short. It's very disappointing. My dad spent 30 days there for rehab last year. Maintenance wise, we didn't have any problems because it was only short term.