34 Agassiz Avenue, Belmont, MA 02478
4.5
(11 reviews)
"A close friend spent several months here at the end of her life. The care provided was exceptional. I have experience of several comparable facilities in the area, and this was by several orders of magnitude the best. Physically, it is a very nice building with a lovely terrace and spacious rooms. But even more important, the staff -- nurses, nutritionist, therapists, and aides -- were wonderful: kind, caring, and competent, and the kitchen staff turned handsprings to accommodate the friend's demanding dietary requirements. One episode encapsulates the staff’s willingness to go the extra mile. A few days before my friend's death, when she was only semi-conscious, two of the male aides heard her repeat the word “flowers.” Assuming that this was a plea for (more) flowers, they conferred and decided that one of them would run to the Star Market and buy some, presumably out of their own pockets. Overhearing the conversation, I managed to convince them that, since her room already resembled a small florist’s shop, the repetition of the word “flowers” probably had a different meaning. But their impulse to honor what they thought was her request spoke of a generosity of spirit that was as touching as it must be rare. "
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