The Reservoir Center for Health and Rehabilitation

Offers Nursing Homes

7 Reviews
400 Bolton Street, Marlborough, MA 01752
Call (508) 882-6592
The Reservoir Center for Health and Rehabilitation (508) 882-6592

Reviews of The Reservoir Center for Health and Rehabilitation

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Nursing Home Reviews for The Reservoir Center for Health and Rehabilitation

August 23, 2016

By babsre

I am a friend or relative of resident

A close relative was there 6 days. My relative was told not to get our of bed by themselves to use the bathroom to ring them instead for help. They did. No one came. The relative had an accident in her bed. Then when someone FINALLY came they told her they'd be right back to clean her up. She NEVER returned. Left her in feces for over an hour. She had to ring the bell again and someone different came and cleaned her up. Despicable!!! She was embarrassed and ashamed. She had just had major surgery and was unable to get up to go herself. They were short with her and down right rude. Food was horrible. Dinner several nights was a bologna sandwich which she doesn't eat ever. She was supposed to be on a diabetic diet. Breakfast was a Danish? I wouldn't recommend this place to anyone

May 03, 2012

By homefriesonrye

I am a friend or relative of a resident

Certain members of the faculty went above and beyond in caring for my mother, a former RN. However, others were rude and brief with her, not possessing the patience and sincerity it requires to be a competent nurse. The food was not that great, but then again food in assisted living facilities and nursing homes have never won culinary prizes. They did have raffles and other exciting incentives for the seniors but for the most part they seemed confined to their rooms and unable to have freedom in their activities. All in all it gets a moderate rating. Not the best, not the worst.

June 05, 2010

By annjew


my mother was in bolton manor for rehab, she weighs about 90 pounds soaking wet. she was on a fat free diet the whole time she was there,Nobody knew why. She is not diabetic and has no restrictions. The food was terrible and most times she didnt know what she was eating. The care was fair and the rehab was great. I would not put a dog in that place.
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Services and Amenities of The Reservoir Center for Health and Rehabilitation


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 225326
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020


  • Resident Capacity: 144
  • Minimum Age: 22


  • State Licenses: 1285974675
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About The Reservoir Center for Health and Rehabilitation

We have a commitment to the highest level of quality care, a focus on patient and family education and a passion for customer service. The goal of our center is to meet the ever-changing healthcare needs of the communities we serve. We strive to meet this goal by providing a comprehensive array of specialized services and programs including clinical care, physical, occupational and speech therapies, in addition to social services and recreational therapies in a warm, healing environment.

We are an affiliate of National Health Care Associates, a leader in short-term rehabilitation and skilled nursing care services throughout the Northeast. National Health Care’s signature “Passport Rehabilitation” program was specifically designed to meet the needs of individuals requiring a short-term rehabilitative stay following a surgical procedure or an acute medical episode. While on your short-term “trip” with us, please take full advantage of the amenities and services our center offers.

Our rehabilitation department is committed to promoting the highest level of independent functioning for all short-term patients. For our long-term residents, this objective is complemented by additional therapies to prevent avoidable decline in function and independence. Physical, Occupational and Speech Therapy services are available up to 7 days per week, as needed and prescribed by a physician. All therapy services are individually designed based upon the needs and capabilities of the resident/patient and are directed by our inter-disciplinary team, including experienced and licensed therapists.

At National Health Care Associates, we touch people’s lives. All of NHCA’s centers offer comprehensive long-term care services, including: Activity Programs Therapeutic Recreation Programs and Activities 24 Hour Skilled Nursing Care Primary Care and Specialty Physician Services Restorative Care Case Management Nutrition Services Family Counseling and Support Group Social Services Respite Care Program Caring for someone in need of medical and emotional support requires tremendous energy. For those times when a caregiver needs some relief, whether for a few days or a couple of weeks, our center offers respite services. An individual normally cared for at home or similar setting can be admitted to our center for a short-term stay in order to provide the family caregivers a chance to recover from the stresses of daily care, take a vacation or focus on other personal needs.

For more information on how our services or programs may benefit you or a loved one, please contact our admissions department. We will be pleased to arrange a meeting and tour, at your convenience.

What Makes Us Special

The goal of our Passport Program is to restore you to health. We understand that every person under our care has distinct requirements for therapy. Your individual rehabilitation is tailored to a series of realistic, short-term achievements based on getting you home. Our services are designed to give you the skills and abilities needed to live a healthy and fulfilling life. Whether you’re struggling with physical or post-operative challenges, our dedicated staff will cater to your unique needs and preferences, providing customized therapy in comfortable and finely appointed accommodations. We offer these services 7 days a week, as directed by your physician. Often times individuals come to us on a planned basis following a pre-scheduled surgery. Make us part of your “journey” to a more fulfilling life by pre-booking your room and therapy services in advance of your surgery. We will handle all of the “paperwork” for you and your surgeon, by working with Medicare and your insurance carrier to give you one less thing to worry about. For more information, please speak to our Admissions Department. Our Passport Program includes: Occupational Therapy Physical Therapy Speech Therapy Our Passport Program Specialties and Services: Home evaluations prior to discharge Pulmonary Rehabilitation Services Neurological Impairments Cardiac Recovery Respiratory Therapy Heart Failure Services Occupational Therapy Physical Therapy Speech Therapy Orthopedic Injuries and Post-Surgical Care Stroke Rehabilitation Pulmonary Disease Management Program Our Pulmonary Rehabilitation Programs are designed to maximize the functional abilities of persons with Pulmonary Disease. Interdisciplinary Approach to Disease Management Tracheostomy Care Consultant Pulmonologist Pulmonologist Consultation Long-Term Skilled Nursing Care For more than 30 years, National Health Care Associates’ (NHCA) centers have been recognized as the leaders in providing care for those individuals who can no longer be cared for at home or in an assisted living facility due to illness, frailty, or some other limitation. We believe in quality care, compassion and enhancing the lives of every individual.

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The Reservoir Center for Health and Rehabilitation

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