Tuell Nursing Home

Erin H

I recently visited a resident at Tuell nursing home. In general, I thought Tuell Nursing home is excellent. The grounds of the facility are minimal but well kept. The center is located on a main road in Melrose, MA and is easily accessible by car. I utilized street parking and you do have to be careful because it is located on a busy street. Upon walking into the nursing home you feel like you have stepped into someone's house, not a nursing home. Since it was my first visit I was a little confused about where to check in and find the resident I was looking for. Despite my initial confusion I was immediately greeted warmly and given assistance to find the resident. The staff of the facility are responsive, everyone who passed by offered me assistance. There did not seem to be much in the way of common areas as it is a very small facility. There is a lovely patio area out back that is surrounded by trees. The dining room is small but very comfortable; it also has more of a homey feel than an institutional feel. The shared residents' rooms are large and have a home-like feel. I noticed the resident's room was a bright color and there were large wooden closets for each resident to use. There were personal effects displayed on the tray-table. While I was there, I noticed that the facility staff demonstrated patience and it was clear they had developed a caring and friendly relationship with a patient of mine who has dementia. I have never had trouble trying to reach a resident via the phone, you call a resident phone line and the staff answers it and brings it right to the resident. Overall, Tuell nursing home is a wonderful place, and I would recommend it to everyone, especially those who are looking for good quality long-term care without the typical nursing home feel.