Heritage Woods Winston-Salem, NC

Offers Assisted Living and Independent Living

18 Reviews
3812 Forrestgate Dr, Winston-Salem, NC 27103
Call (800) 385-2527
Heritage Woods (800) 385-2527

Reviews of Heritage Woods

18 Reviews Write a review
(6 Reviews)
(8 Reviews)
(8 Reviews)
(4 Reviews)
(5 Reviews)

Assisted Living Reviews for Heritage Woods

February 27, 2019


I visited this facility

Heritage Woods would be our top choice. It seemed to be more up-to-date. It was more like someone is going to live in a hotel versus an assisted living place. They have rec room and they have the overall atmosphere of walking into a very open and well-lit atrium type area. It was like checking into a hotel.

August 21, 2017

By Don

I am/was a resident of this facility

I like Heritage Woods. I like the food a lot and they have a good variety. The place is nice and they keep it clean. I've got a very nice place with a kitchen, living space, two bedrooms, and two baths. The grounds are very good and they have a lot of nice foliage and flowers. They have a good walkway and the facility is nicely-kept. They have some people who do a good job. They have good exercise equipment and people who come in and play music for us. The place is better than most and is a lot more reasonable than the place I used to be at.

December 27, 2016

By Lmason

I am a friend or relative of a current/past resident

Heritage is a great place. My grandmother lives there and she is very happy. I love to visit her there. Everyone is so kind and welcoming. The staff are always kind and helpful.

November 25, 2016

By Careingforall

I am a friend or relative of a current/past resident

This facility has really gone down hill. Upper management is slowly running the building as well as the employees in the ground. With residents that have lived here years moving to other senior living quarters. I'm lost as to why not one has stepped in and removed the sitting director from her position. Which I'd like to add is often spent out back smoking with Dining Service Director. They can be found running anyone's name in the ground. From residents to employees alike. No one is safe. Some residents are held with a higher regard than others. Before moving Mom out, I'd noticed the eye rolling that certain residents were receiving from upper management in the dining room. That was literally our breaking straw. No two people are the same. Nor are their paths in life but, I don't feel anyone should be held to any higher of a standard than the next. For these reasons alone, I speak my truth.

July 31, 2016

By Bernard370888

I visited this facility

Heritage Woods was like a nice hotel. Their facility was great for an assisted living place. Their dining hall was beautiful and gave the residents food options. It was awesome. The offered entertainment, a lot of hands-on stuff, and exercises like Zumba.

June 30, 2016

By Hank100810

I am/was a resident of this facility

I’m at Heritage Woods now. I would rate them very high; they’re a very good facility. Their dining room and kitchen facilities are superior than any place that I have ever been. They have a wonderful, marvelous staff who really take care of the people, and they’re very happy. Heritage Woods is very friendly, very caring, and it is an excellent place to live.

December 30, 2015

By Dawn39

I visited this facility

Heritage Woods was really nice. The atmosphere was good. The rooms were neat. My stepfather lived there for a long time. They have a library. They have cards and exercise groups. The staff seemed to be happy.

August 15, 2014

By Terry33

I visited this facility

When Heritage Woods assessed my dad, they thought his memory was bad and that he needed to be in a care facility versus assisted living. However, the facility was very clean and very nice. The people seemed very happy, but it is more for people who can get around a lot better and don't have mental problems like dementia. They have no security for people who pose a flight risk. They can come and go as they please. Their activities were fairly typical -- for instance, they had Bingo, different outings and things like that. The rooms were very nice and large with plenty of storage area. They were very like much like an apartment minus the kitchen. What I like best about this community was the openness and airiness as well as the friendliness of the staff with whom I spoke. They should consider adding a secure area for people that do have dementia.

November 24, 2012

By karingdaughter

I am a friend or relative of a resident

I think that Heritage Hills does a good job of taking care of residents. The facility is not ideal; it does seem a bit sterile and regimented. The building does smell vaguely of disinfectant and urine, but this is to be expected. The staff do go out of their way to provide entertaining events for the residents. When I visited my mother, there was live music in one of the parlors after lunch. My Mom seemed to really enjoy that. The outside areas are very well kept, and there are ample benches for sitting outside to enjoy the sunshine. The staff seems to be very caring. The attendants always address my Mom by name, and I notice that they are very well acquainted with other residents. I feel as thought the staff are encouraging, as well. Even if my Mom does not feel like participating in an activity, the staff members do try to encourage her, and offer assistance for her to go.

August 21, 2012

By uninc4life2010

I visited this facility

This facility seemed as if it was well run, however I did not see the entire facility, and I cannot comment on every aspect of it. I worked with some of the older residents; those who were in a later stage in their life, and needed just a little more help to get by. I played piano for a few of them, and afterwards we played bacce ball. The patients seemed very happy, and the workers were glad to have us help out. The facility seemed well staffed, well maintained, and overall, the morale seemed high. Again, I cannot comment on aspects of the assisted living facility outside of what I experienced that afternoon, however I would recommend this facility for elderly in the winston salem area. Happy Retirement!
See all Assisted Living reviews (14) See fewer reviews

Independent Living Reviews for Heritage Woods

Get Costs

Costs for Heritage Woods

Cost of Assisted Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Independent Living

Obfuscated cost

Starting Price

Click to unlock price

Photos of Heritage Woods

Get Costs

Services and Amenities of Heritage Woods


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $5525/month
  • Independent Living Starting At: $3900/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 107
  • Respite Care
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Types of care

  • Walking Wheelchair Assistance


  • State Licenses: HAL- 034-003
Get Costs

About Heritage Woods

  • Assisted Living
  • Beverages and snacks available anytime
  • Medication management
  • 24 hour staffing and emergency assistance
  • 24 hour on call nurse
  • Regular assessments with resident, family and care staff
  • Personalized care plans
  • Individualized assistance with daily activities
  • Assistance with the coordination of home health services, i.e. PT, OT, RN, ST
  • Personal care services, including bathing, dressing and grooming.
  • Escort services to and from dining room, activities and social programs
  • Weekly housekeeping and laundry service provided
  • Physician available for on-site visits
  • Blood pressure screening
  • Pedicure/manicure services provided on-site (additional charge)
  • Supportive guidance for residents and families
  • Consultant pharmacist
  • Independent Living
  • Multiple menu selections, full salad bar and everyday entrees available
  • All-day dining hours
  • Expanded cable, utilities
  • Wi-Fi in common areas
  • Weekly, bi-weekly and monthly housekeeping options
  • Personal laundry and linen service available
  • Emergency response system and daily check-ins
  • 24-hour security/front desk staff/manager on duty 7 days/week
  • Apartment maintenance with 7 day/week coverage
  • Scheduled transportation – shopping and medical appointments
  • Personal chauffeur service available
  • Signature Art of Living Well℠ programs
  • Planned social and educational events as well as day trips
  • Balance and mobility programs
  • State-of-the-art fitness center
  • Personal training and wellness assessments available
  • On-site rehabilitation and therapy services
  • Personal support care available on-site
  • Guest accommodations and respite care available
  • Progression of care with licensed Assisted Living on-site
  • What Makes Us Special

    Wine tasting, live music, craft fairs. You never know what types of events you might find each and every month at Heritage Woods, so be sure to check out our public events calendar and RSVP for all the fun before it’s too late!

    Get Costs

    Map of Heritage Woods

    Get Costs

    Get Costs

    Heritage Woods

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.