Huntersville Oaks

Offers Nursing Homes

18 Reviews
12019 VERHOEFF DRIVE, Huntersville, NC 28078
Call (800) 385-2527
Huntersville Oaks (800) 385-2527

Reviews of Huntersville Oaks

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Nursing Home Reviews for Huntersville Oaks

November 30, 2016

By Daughter456

I am a friend or relative of a current/past resident

The facility is aesthetically pleasing and, unlike other faciities we visited, it doesn't smell. Most of the staff members were very nice, but at least two should not have been in a caregiving role and I felt nervous having them there. The place is severely understaffed, and on weekends it is hard to find any staff member at all. The call bells ring and ring and no one comes.

November 07, 2016


I am a friend or relative of a current/past resident

Huntersville Oaks is severely understaffed, both on the rehab side and on the long-term care side. Although the place is attractive by local long-term care standards, I recommend choosing care over aesthetics. It's seems that the bottom line takes precedence over adequate staffing and service excellence training at this facility.

August 22, 2016

By Aggravated

I am a friend or relative of resident

Nice facility with mostly private rooms, what staff they have are mostly very good just NEVER have enough help. Takes too long to get help of any kind. Management must value showing a profit over the care of their patients. Staff they have are overworked always. Each and every day not just every now and then. Needs improvement.

October 30, 2015

By Can do Better

I am a friend or relative of resident

Oct 2015....My mom just broke her femur and is currently in this facility. It is nice and clean but she said they are under staffed two caregiver per 60 plus patients that are underpaid! She said she had to cuss to get some assistance. They need more people working

June 17, 2015

By Recovered

I am/was a resident of this facility

I chose to go to Huntersville Oaks following knee replacement surgery as I knew about it and it had a good reputation. Unfortunately, my experience was a nightmare and I couldn't wait to get out of there. I shared a room with an elderly woman who had dementia and/or was just nasty. Her family said she was nasty and knew what she was doing and apologized to me twice. I asked to be moved twice and was denied both times. I was told I was her second or third roommate. Since I was relatively independent, and my "roomie" demanded so much care, I didn't receive much attention from staff. I never was told how to get a basin to wash in the morning so until I was cleared to use the shower, my option was to use the sink, which was in an open hallway between our rooms. My roomie soiled herself several times and the washcloths used to clean her were left on this same sink, where I was to brush my teeth, etc. The PT and OT staff was good, but admitted there was no schedule, so they popped in at odd times and you never knew what you were doing. I had pulled my shoulder in the hospital and as in extreme pain. It took over 90 minutes to get some meds for it one night. That night nurse was very snippy as was the aide. Food was awful. They kept bringing me iced tea when I requested milk at each meal. There were some good nurses there, but the general feeling I came away with was "we really don't care about you." However, if you have an elderly person who demands a lot of care, this is the place for you. I will say they took exceptional care of a very difficult patient. I think I paid the price for that though.

May 31, 2015

By Caring105267450

I am a friend or relative of a resident

My mother is in Huntersville Oaks. I like the facility -- how it looks, the layout, its rating. It is just a beautiful place. The staff is adequate. I will recommend them to others.

April 18, 2015

By Caring109536450

I am a friend or relative of a resident

My father was at Huntersville Oaks. The facility is wonderful as well as the nurses, but the doctor that was there was awful. He would not communicate with me at all the entire time my father was there. And then the one time that he did, he hung up on me.

November 05, 2014

By Caring92551850

I visited this facility

I always know about Huntersville Oaks as I live close to it. The staff was very friendly, efficient and everything about it was positive. The rooms were very large, efficient and clean. The food was very good and the dining room was very spacious and very nice. They have games and movies. I think they must improve on getting to the rooms quicker when the patient needs help -- however the place was secured and safe enough.

July 29, 2013

By Debbie33

I am a friend or relative of a resident

Huntersville Oaks is where my mom went for a rehab after her hip surgery. The physical layout itself is a bit nicer than where my mom used to stay in. Visiting there was also much more convenient for us because we live in Huntersville. They have a very nice staff and I can't think of any time I have been there when I hadn't seen three or four staff members within the close range of mom. Frankly I would love to be able to transfer my mom there, but they don't have a lockdown facility. My mom's dementia has her wandering and she is constantly trying to find a way out, so it is a shame that they don't have a lockdown unit that mom needs. It is also quite expensive.

September 02, 2011

By cdayton

I visited this facility

I visited this facility while helping a client who was seeking long term nursing home care. The facility is very large, with probably close to 300 beds, and many shared rooms. When we entered, we were immediately addressed by a staff member but she did not make eye contact with us and never smiled. I felt as if she was not happy to be at her job that day, and my client stated the same to me. The facility was not exactly dirty, but also not exactly clean. There was a musty smell in the air and the appearance that updates could be made to the facility in general. I will say that it seemed as if this facility was adequately staffed, as there were several nurses on the floor during our tour. Despite the number of staff however, I did see several residents sitting in wheelchairs, looking somewhat lost, and appearing as if they could use assistance or maybe just a little company. I did not see any staff members address these residents. Perhaps a planned activity or even some one on one time between staff and residents would be beneficial. My client ultimately decided against choosing this facility and I was in agreement with her about that choice. I would not recommend this facility for long term care and would not place a loved one there if the need arose.
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Services and Amenities of Huntersville Oaks


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 345096
  • Ownership Type: Non Profit Other
  • Date Certified: 10/01/2020


  • Resident Capacity: 157
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About Huntersville Oaks

Huntersville Oaks is a senior living provider in Huntersville, North Carolina that offers residents Nursing Homes. Contact Huntersville Oaks for more details on services and rates.

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