I visited Brookdale High Point in person. We were very pleased with that facility. We have not ruled it out completely. The staff members were very accommodating and knowledgeable. It's small. The size of the rooms are nice. We found the staff to be very accommodating and friendly. It's not the newest location, but it's very appealing and clean. Actually, even with the COVID, they were having a musician that was playing outside when we went that day.
Brookdale High Point
Offers Assisted Living
15 Reviews
201 W. Hartley Drive, High Point, NC 27265
Call
(800) 385-2527
Reviews of Brookdale High Point
Assisted Living Reviews for Brookdale High Point
November 26, 2020
I visited this facility
February 27, 2020
I am a friend or relative of a current/past resident
My father moved into Brookdale High Point. We haven't been there very long, but we've been very pleased so far. The food is not very good, the staff is very nice, helpful, and his room is good size, but he's really disappointed with the food. They have some outings, lunch out, they have bingo, they have bible study, and an exercise group, so they offer a lot of activities. I have seen several of their meals, it's not appetizing, it's not home-cooked, but I have not tasted it. I think it's a very good atmosphere, very loving, homey, and comfortable.
October 31, 2018
I am a friend or relative of a current/past resident
My mother has already moved into Brookdale High Point, and we're getting ready to move her to memory care. It's a beautiful place, decorated very well with bright colors, and it's nice and clean. The staff is friendly and willing to help if you have any questions. It feels like home when you walk in. It's not like a regular nursing home and I really like it. They have plenty of activities and they take very good care of them. They're pretty good-sized rooms. Her room has a nice big window, two little closets, little bathroom with tub, commode, and shower stall and it has a little seat if you need it. It is laid out nicely. Their dining area is wonderful and has restaurant style setting. They've got church on Sunday mornings, craft classes, physical, occupational or speech therapy, and a TV room. They've got wonderful furniture to sit around. They had someone playing the piano and singing. They have a beauty shop and a barber shop. The staff is wonderful. I had lunch with my mom and it was delicious. They have a choice of two different entrees and if they don't want that, they can fix you sandwich.
January 02, 2017
I am a friend or relative of a current/past resident
We recently moved my grandmother in and she has nothing but great things to say about it. The staff has been so friendly, the rooms are nice and they have a lot of things for them to do here.
September 19, 2016
I visited this facility
Brookdale High Point was like a hotel room with no kitchen, and the room only had one closet. The tour and the staff were good. They did invite me for lunch, and the dining room wasn’t as pretty. They were adequate, but weren’t as fancy and might have been a few years old.
August 29, 2016
I visited this facility
Brookdale High Point wasn't as appealing to me. It was an assisted living facility, so they helped residents more, but the price was higher because of that. They had sing-alongs and bingo. The room I saw had a teeny tiny coat closet.
June 28, 2016
I visited this facility
Brookdale would be closer to us if my aunt would want to go to church and somebody could come by to pick her up. It would be more convenient. They had a two-bedroom suite in the independent unit, but they also had a health care unit. We were considering it, but the price was $1,900, and that was too much because she had to pay herself, and at 93, she had used up all of her savings. We were waiting for her VA benefit.
August 07, 2015
I am a friend or relative of a resident
Price was a consideration at Brookdale High Point, and the location is within probably a mile and a half from my house. I am satisfied, and the staff appeared to be more concerned with the residents on the individual basis.
Provider Response
Thank you for taking the time to visit and share your feedback! We will share your feedback with our management team.
June 23, 2015
I visited this facility
Brookdale High Point was a really nice place. They were very friendly. I liked the dining area. It looked really nice. I was there after lunchtime, and people seemed to be OK and pleased with their meal. It was a friendly environment. The people seemed to be well cared for as well.
April 27, 2015
I am a friend or relative of resident
When my father was a resident there, I found the staff to be barely adequate. His room was across from the staff break room. If he called for assistance and the staff person for his hall was on break, she/they had a nasty attitude about being called. He was a fall risk and when they would call to tell me that he had been transported, they may or may not have transported him.
Provider Response
We deeply regret that we were unable to meet all of your expectations. Please be assured the safety and well-being of our residents is our top priority and we will review your concerns to better serve our residents and their families in the future.
February 09, 2015
I visited this facility
The apartments at High Point Manor were nice; I had no problem with it. The staff was excellent, very personable, very helpful, and willing to answer any questions. They had a lot of activities, and they seemed to keep the residents busy. The dining area was well maintained and comfortable. I was impressed with the friendliness of the staff.
November 11, 2014
I visited this facility
The staff seemed to be pretty nice at High Point Manor, but I wasn’t very impressed with the atmosphere. Mom was looking for assisted living as she is pretty independent and mobile, and the people at High Point Manor were not as independent. They were not as mobile and active so I was kind of hesitant to go there.
The rooms were spacious, the dining room was more of a formal dining area, and it looked very nice. It smells, and I think they must improve on that.
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
May 20, 2014
I visited this facility
The staff was fine at High Point Manor. The rooms were not fancy, but they were nice. The environment was good. The dining area was really nice. They had activities like games and singing.
December 30, 2013
I visited this facility
We weren't enthused with High Point manor. I donÍt know why but I didn't seem to like it, there wasn't a homey feeling. The grounds are well-kept and they have the same amenities as the other places I've seen.
August 02, 2011
I visited this facility
Located on Hartley Drive in High Point, this facility had to built for comfort and durability. When I first walked in, I felt like I was in a regal place of sorts. Well, it wasn't that great but you get the idea.
What is great about this facility is that they get with every single resident and work out a plan with that person to see what fits best with them. A lot of facilities do not do that.
Staff seems to be at every turn and the management is there at your every beckoned call. The grounds looked great. In fact there is nothing I can really say that would be negative about this facility except for the fact that it was lunch time and I could not be shown around because there was a lack of staff.
Services and Amenities of Brookdale High Point
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
- Security Gate
Cleaning services
- Housekeeping
Technology and entertainment
- Cable In Rooms
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Minimum Age: 65
About Brookdale High Point
Brookdale High Point provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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