Brookdale Northwest Greensboro

Offers Assisted Living

19 Reviews
5809 Old Oak Ridge Road, Greensboro, NC 27410
Call (800) 385-2527
Brookdale Northwest Greensboro (800) 385-2527

Reviews of Brookdale Northwest Greensboro

19 Reviews Write a review
(1 Review)
(7 Reviews)
(6 Reviews)
(2 Reviews)
(2 Reviews)

Assisted Living Reviews for Brookdale Northwest Greensboro

November 20, 2017

By Bucky

I am/was a resident of this facility

I've moved into Brookdale Northwest Greensboro. I'm very satisfied with the grounds, the facilities, and the location. My room is very pleasant. Brookdale Northwest Greensboro has very good staff. They are very helpful, very pleasant, and very easy to get along with. I look at the schedule everyday and try to keep up with the activities going on. They have various activities like Bingo and piano playing, and they have an activity room.

March 04, 2017

By Lola243322

I am a friend or relative of a current/past resident

My uncle was at Brookdale Northwest Greensboro. It was a dismal place because you saw all these people sitting in their wheelchairs or in one of the chairs in the living area, and it was like either they didn't know they were in the world or they had been drugged. It was like they weren't there. That's very depressing. There weren't choices for dining. They all sat down at the same time and their drinks and food were brought out to them. I never saw anything that was appetizing. My uncle would have a bowl of soup, and if he got a plate, there wasn't that much on it. It looked more like institution food. I never saw my uncle participate in anything except the physical therapy. He did that for six weeks or so and then they turned him over to occupational. They need to be more responsive. When the residents need to go to the bathroom, they need to answer that so that they can help them get in there and do it.

Provider Response

We appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.

October 27, 2015

By Anonymous111552150

I visited this facility

It was a very positive experience at Brookdale Northwest Greensboro. The lady we spoke with was very knowledgeable and very good. The problem that we had was that my mother was not ready for that level of care. My father was ready, but my mother was not. The rooms were fine; they were a nice size and appeared to be very clean. I did not smell any type of odor when I was there. Once again, it was just that my mother was not ready for that level of care. When she saw the little, old ladies in their wheelchairs, she was totally turned off. The building was very clean. I could tell it was an older building, but I think the staff is doing the best they can do with what they have to work with because it is an older building.

October 19, 2015

By Dwen

I visited this facility

Brookdale Northwest was very good. The person that manages that facility is very helpful. I am going back out there again next week as that maybe the place that we put my mom. They have special events for holidays, they celebrate different countries, like they all have a week where they are celebrating Peru. All the music, performances, and meals from Peru. They have a prom and they crown the king and the queen of the prom. They have somebody come in and do dances. It’s a residential neighborhood, very well maintained. It’s not too far from the airport, so it’s in a very nice part of Greensboro. There wouldn’t be any issues or concerns about safety. The rooms were nice, spacious, clean and very well-kept. It’s homey.

June 30, 2015

By Caring110569250

I visited this facility

My visit at Brookdale Northwest Greensboro (Formerly Greensboro Manor) made a good impression. The layout was very serene and well taken care of, well kept up, shaded, and green. It looked nice. Walking in felt nice as well. The service and the attention that I got from the people that we met with was good. They were on time and ready for us. The rooms were nice and clean. They were small, but appropriate for an assisted living.

April 11, 2014

By Caring80614250

I visited this facility

They were very kind at Greensboro Manor. They saw us last minute, and they just kind of squeezed us in. I thought that was very kind and thoughtful of them to let us come in there quickly. They had a good room selection and a nice dining facility. The people were very informative and very helpful. It was quite affordable. The activity director was quite impressive, and the activities that they had were excellent. I really enjoyed speaking with the activity director.

December 27, 2013

By Caring74045650

I visited this facility

Greensboro Manor is a very nice community. There are only 29 people there, so it's small. It's very clean and organized. The setup in the area that you walk into is very comfortable. The people that live there enjoy it and they say good things about it. The food is good, too.

May 03, 2013

By caring4192

I visited this facility

I've visited Brookdale and they had lots of activities. They had a very attentive staff. It's one of the newest facilities, so there's nothing wrong with their rooms or anything like that. It just doesn't meet the needs of my mother. But if I needed to have someone go to a place, that would probably be one of the top places on my list.

June 14, 2012

By LD610

I am a friend or relative of resident

My grandmother was a resident here. While the facilities looked nice initially, the care she received was horrible. She was left in her room by herself for hours even though we had asked for assistance every 2 hours and they assured us they would do that. Several times we got there in the morning and she was soiled and disoriented. Her room wasn't kept clean and food would left in her room for hours. During the weekend, no supervisor was there and twice she fell. No one could ever tell us what happened. The last fall, she was taken to the hospital, where she died. When we returned to home to find out what happened, no one could tell us anything, although my grandmother had a black eye and large cut of her eye. If you have a loved one who needs care, please look elsewhere.

August 01, 2011

By jksmith77

I visited this facility

Greensboro Manor looked like your typical rest home, outside and in. Everything looked so plain, even the staff. Most of them had not smiles on their faces and the patients walked around as if they were comatose. I am not sure if I just went on an off day but it was a very bleak Saturday for the most part. I started by walking through the front doors and seeing if I could get a tour which was rejected because there was no one to show me around which was fine I do understand that sometimes. So I sat back down and just waited for a few minutes to act like I was playing on my phone. I did this to pay attention to my surroundings. Most of the staff were going about their business and the patients were going about theirs. You could hear patients in the background yelling for whatever reason I am not sure but it cannot be good I am sure. I cannot recommend this facility based on this fact alone. I sat there for five minutes listening to a patient wail and I heard no caretakers at least raise their voice to get help. I am a former Army nurse and I know the in'a and out's of medicine and something just wasn't right.

July 31, 2011

By A.M.D.

I am a friend or relative of a resident

My stepmother's grandmother was a resident at Greensboro Manor. I have to admit, up until she was admitted, I had never set foot in a residence home that I enjoyed. In my experience, facilities were often dreadfully dreary, with staff members that didn't seem to care one way or another about their patients.This was not the case with the Manor. Nanny, as we called her, had to be admitted after her second stroke, due to a loss of memory and motor function. The staff there was amazing, as far as taking care of Nanny while still leaving her the illusion of her independence. Their visitation policies were very pleasant, and they had a lovely little sitting room or a spacious courtyard in which to visit. We would stay for hours, and we rarely, if ever, felt pressured to leave by the staff. Nanny had a few more strokes before she finally passed away, and the staff was always right there to help her, and to contact my stepmother with updates to her condition. It was a relief knowing she was so well taken care of.The only negative aspect is the blandness of the interior. It has been my experience that patients do better when they are surrounded by pleasantries and optimism. I, personally, would have liked to see walls that weren't white, or at least some form of decoration. Around the holidays were always fine, but the hallways seemed painfully bland at other points during the year.All in all, I feel that the Manor is an excellent choice for an assisted living facility. I would recommend them to anyone.
See all Assisted Living reviews (19) See fewer reviews
Get Costs

Photos of Brookdale Northwest Greensboro

Get Costs

Services and Amenities of Brookdale Northwest Greensboro

Room and housing options

  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Technology and entertainment

  • Cable In Rooms

Health services

  • Medication Management


  • Offsite Activities
  • Religious Services
  • Fitness Room


  • Low Fat
  • Low Salt


  • English


  • Minimum Age: 65
Get Costs

About Brookdale Northwest Greensboro

Brookdale Northwest Greensboro provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Get Costs

Map of Brookdale Northwest Greensboro

Get Costs

Get Costs

Brookdale Northwest Greensboro

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.