Seasons at Southpoint

Virginia

I went to the Seasons at Southpoint yesterday. I'm planning to move my mother there. Just meeting the staff, everybody was friendly. I get the impression that they care about the residents there. They work with me as far as the pricing. Everybody was friendly. The place appears to be well maintained. They have a salon, they have two dining areas, and a couple of common areas. I thought it was very clean. It was convenient.

April

I toured Seasons at Southpoint. The rooms seemed to be nice. I just wish they had their own individual showers in their rooms. Everything seemed to be fine as far as the upkeep of the facility. The dining area itself looked fine, but there's not much to say about that. They were doing some type of trivia where they had the residents in the activity room, and they were asking different trivial questions of the residents. It's a memory care facility, 100 percent memory, so it was good that they were engaging the residents with that type of trivia game, and acknowledging them when they answered correctly. I would give them a three because there's room for improvement. I can't cite specifically, but it's three. The staff member didn't have all the answers. She did the best she could.

Provider Response

ReviewerFC082921A

My mother is in the memory care unit at Seasons at Southpoint. It's a pretty, nice, small place with no more than probably 40 or 50 patients. It's very clean, has lots of nice colors, and lots of nice things to do. There's a piano. Some stuffed kittens could be played with and colorful scarves, just lots of nice things that would attract their attention and something that they could play with. The rooms were very nice. They had rooms that you would share with someone and they also had private rooms with private baths. They also had two rooms that would share a half bath. There were lots of rooms to choose from as to what you wanted. The menu was good. It offered a balanced diet. It offered a diet for people who had problems with blood sugar and who had high blood pressure and needed to watch their salt. They were aware of medical problems that would require a restricted diet. The staff is very nice. We went in a couple of times when we weren't scheduled for a visit and everyone was always very nice. The residents were always clean and neat. It seemed like they had spruced things up because they had someone coming for interviews, so it was all very nice. It was all original. They had a place outside where they could go and garden if they wanted. They had a piano. There were lots of things there that would be attractive to that group of people. It has met all of our expectations and in some instances has exceeded what we expected. The staff is very good, very educated, and very oriented to what the residents need. My mother walks a lot, so they keep track of her and her walking. They pay attention to what their needs are and if they see something that maybe shouldn't be going on, then they go over and distract them from what is going on and take them to something else. It's not brand new, but it's been kept up very well. You don't see areas that need painting and you don't see wallpaper peeling off the walls. It's very well taken care of. They have lots of activities. I went in to see my mother one-day last week, and they were telling me that she was dancing. She likes to dance and she was doing the twist. She had twisted down to the floor and back up, and they were just really surprised that she could do it. They have music with some dancing and on Friday night, they have a little cocktail party with grape juice and crackers and things that they have out. They have some art classes and things like that they do with them. They have lots of things that they do. I think it's very much worth what we are paying for. We have visited several other places and their price is comparable to the other places that we selected to visit. There was just something about this one that felt warm and fuzzy. It just felt right for her, but the money and what goes on, the activities they provide, were actually in line with everything else that we saw. It's not extremely small, but it's a lot smaller than others that are out there. It just has a homier feel to it than some of the other places had.

Sharon

We're extremely satisfied with Seasons at Southpoint thus far. My mother-in-law seems to be thriving there and they have a lot of people to keep them busy throughout the day. Her room is spacious, private, and larger than a large bedroom. It has a nice-sized bathroom, large closet, and the room is very clean and perfect for what she needs. She's at their assisted living/memory care community. We've been really happy with every aspect. They have won awards for their food. The people who prepare the food are trained by chefs, and the food is really good.

F's daughter

I feel so fortunate that my family member is at Seasons. The staff is caring, and the facility is well maintained. I have observed over 2 years that the level of turnover is low compared to similar residential facilities. This reflects well the working environment, administration, and the dedication of the staff to the residents in their charge.

hangingin

Seasons at Southpoint seemed okay. I think that they had a unique way of assisted living. I think the staff's outlook and attitude were excellent. They were all very good. I was very impressed with what they did. They designed a unique program supposedly for each individual. I think the activities were designed and tailored to any individual need. My spouse is not able to participate to any activity, so I was not all that much interested in what the activities were. Overall, it just seemed to be very pleasant place. I was very impressed. I thought they were probably doing a very good job. The residents there were happy. The place was clean. I didn't see anything detrimental about it. I thought the rooms were very functional and very pleasant. And I think if a person was to go in a facility like that that they would be satisfied and would be happy with them. But after I visited, I decided that I could do a better job on my own than I could do through a facility.

caring11061

I was impressed with Seasons at Southpoint because they have great control with entry and exit and they have an area with clock controlled doors. The staff is really nice. They gave me some good information and they are interactive with the people who are living there. The menus were pretty decent.