St Andrews Assisted Living Center

Dave Garrott

I can't speak highly enough of Laura and her entire team! We transferred my mother here from another facility and the care is like night and day. The care team is knowledgeable, loving and friendly to mom and our family. Mom's hygiene is great. Her room and bedding is immaculate. They have plenty of staff and most are long term employees. Mom is 95 with severe dementia. The staff is dedicated to giving her the best life possible under the circumstances.

Bubba

We have been sadly disappointed with this facility. Things we were told about staffing and the care proved to be untrue. We have been disappointed that we are not welcome as family members to participate in our loved one's care. Our observation has been that there is not enough staff to adequately serve the residents, and the weekend scheduling of staff is very inadequate. We have, however, seen that most of the staff genuinely care about residents.

B.C.

My mother moved into St. Andrews Assisted Living Center, and we're very happy with it. It's a very nice, clean facility, and we love the staff. It's not a large place, but we like it a lot. They have activities during the day, ice cream socials, bingo, and a courtyard with a nice, little garden. She's in a clean, private room, and the best part is that the staff is very nice. She's very happy with the people and really likes them. The facility is one level in a renovated church.

Kindly

Thank you is so very insufficient for what you and your staff have done for my Mom over the past 2 years. From the moment she arrived, she has been treated with love and kindness. She has been listened to, noticed, and taken seriously. Even when she is abrupt and sometimes rude, her treatment has been respectful and always patient. The staff is a marvel. I have watched them be ever attentive and positive. We never walk into the building without a warm greeting and someone saying "your Mom is in her room" or wherever. She is included in all she will do. I see staff encouraging her to participate and making it easy for her to feel confident. The variety of activities is amazing and ever changing. The amount of work that goes into the special days and occasions is exhausting to contemplate and it's obvious that the staff goes all out to make these things happen. I think the high standards that the Administration expects motivates all at St. Andrews to consistently strive for excellence. We are very grateful to ALL the staff at St. Andrews and feel blessed to have Mom there.

bigT

I visit a friend who is there. The staff over all are friendly and courteous, what I have a problem with are the NURSES and Laura the person in charge. We have been told that we need to limit our visits, I find this to be a ludacris statement as the person is at the end of life under Hospice care. I feel at this point family and friends should be most important and the staff should be glad. If a CNA shows the patient extra attention she is told that the family does not want them around the patient. There are nurses watching cnas and to me it's ridiculous that they ALL don't put and effort to work together as a team. Laura should understand what families are going thru. This is a paying facility and it doesn't matter if it wasn't. ALL persons deserve respect, honesty, compassion and families should never have to second guess about their loved ones when they walk out the doors. Laura needs to realize these people are sick in a facility she is not a principle running a school.

LaneyH

My mother-in-law is a resident at St. Andrews Assisted Living. She is 95 years old and has been well cared for by the staff for the past year. The facility is always clean and well-staffed. We have no complaints regarding the care she has received.