Mountain Ridge Wellness Ctr Ll

virl21

My mom is on her second stint here. I couldn't be more pleased with her care. The staff are great and are in constant communication with me regarding her care. Check out their Facebook page for everything they do with their residents.

Debra Bailey

I would not recommend the place to anyone. My Moma was there for 2 Weeks. The longest 2 weeks of her life and ours there was no rehab at all. She waited at least 20 minutes sometimes before someone would answer the call to take her to the restroom. There were 2 girls who were rough with my Moma. There was only 3 staff who really did there job. Thank goodness for her cellphone. It was our only connection with her. There were several times I would stay on the phone with her just waiting for someone to help her. I even thought about calling the facility to make sure her call button was working. She is 87 years old and did not deserve to be treated the way she was. Needless to say she will never go back there. If there is a zero rating that is what this facility would get from me.

BrendaGr

My Mom was put in this facility a few times by family members. I live almost 3000 miles away. Few times for rehab and last time for permanent. She begged me to go there, I usually go back every year for her birthday, but I couldn’t wait and flew out. Found out they had her on meds she couldn’t be on and told them. She was on her way to be ward of the state with Medicaid. When I got home and called I was told they could not give me any more medical information on her and I would have to call POA. My sister was POA and she wouldn't answer my calls. Maybe she believed them? I called attorney, state and got her an advocate and drove there in motorhome to pick her up. She could not fly They said she wouldn’t make the trip and/or would be gone if she made it in 30 days. It’s been almost 9 months and her recovery is beyond a miracle. Don’t believe them! These patients are over drugged. She was listed as having Alzheimer’s and she doesn’t have that! It was the drugs. BS ...SHE IS THRIVING and Happy

Diane747687

My mother-in-law was in Mountain Ridge Wellness Center. It’s very nice and very pretty, but pretty doesn’t get you good care. She was in the rehab hall in a very nice, private room, but she fell once and they didn’t call and tell us. When she left the community, she had a urinary tract infection that they didn’t tell us about until we got her medicine filled. The staff’s work ethic was OK, but they could improve on communication with the family.

Caring7841

I chose Mountain Ridge Health and Rehab for my mother because it was in our community. Generally speaking, it had a great staff. It was probably one of the most professional staff that I have seen. But I found that there was a disconnect between the RNs and CNAs. I did not see the RNs supervising the CNAs. They had rehabilitation rooms that were for patients for a short time and it was very nice. And they had the restorative care rooms for the regular residents. The shared rooms were cramped and small. She had a private room which was one of the few in that hall. The restorative care was truly a bed patient and if you were mentally incapacitated, it was good. My mom's needs were between assisted living and skilled care. And I thought they did not know what to do with her. She did not fit in the mold, so maybe that was the reason for our difficulty. On the other hand, they offered a lot of activities but my mom did not participate in any.

Judith26

Mountain Ridge Wellness Center was very nice. Everything was clean and everybody was helpful in showing us around. They have really nice rooms, which were spacious enough.