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Fieldston Lodge Care Center

666 KAPPOCK STREET, Riverdale, NY 10463

(800) 558-0653 (Call a Family Advisor)

2.33

(9 reviews)

Offers Nursing Homes and Assisted Living
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Fieldston Lodge Care Center
Fieldston Lodge Care Center
  • Top rated on Caring.com

Riverdale, New York 10463


2.4

(9 reviews)


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Nursing Homes, Assisted Living

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Dumont Center for Rehabilitation and Healthcare

New Rochelle, New York 10805



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Reviews of Fieldston Lodge Care Center in Riverdale, New York

2.33

(9 reviews)

  • Facility

    2.3

  • Staff

    2.9

  • Food

    2.3

  • Activities

    2.5

  • Value

    2.3

Jules

1

May 20, 2024

I am a friend or relative of a current/past resident

The staff members are great to the patients but mainly it's the social worker does not do good at keeping or giving information on their patients. Always not alivable or not at work at all. They need to remove the social worker name Kimberly she not good at doing her job.

Provider Response

Hi, Jules; thank you for sharing your feedback with us. We'd love to chat with you further, so feel free to reach out. We're committed to delivering top-notch care, and we value your input.

Concerned family

3

May 10, 2024

I visited this facility

Staff such as nurses and aides are mostly hard working and caring. Poor leadership and social work staff compromise the quality of service and care to patients. It used be good, but has fallen in quality in recent years. Patient's property and clothes will be stolen with no reimbursement.

Highbridge

1

November 8, 2023

I am a friend or relative of a current/past resident

This place is terrible short of staff . My Aunt pass and they call and left a voicemail. Three times my aunt was transfer to the hospital i didn't receive a call or location. The communication is terrible. I called the social worker multi time NEVER received the called back. The staff isn't friendly. Three times when my aunt went to the hospital they didn't secure her items her clothes and cell phone was taking. They stated to me they don't have a lost in found. Her items was always stolen. I will never tell anyone to go to the location. the absolutely worse.

Godschild26

1

May 24, 2022

Other

If you want your relative or love one to make progress dont send them to facility. My loved one received the worst care while in facility and eventually was pronounced dead at nursing home. Patient received tremendous amout of bedsores throughout body and the care is horrible not enough staff and the social worker is the worst. No planning or treatment papers provided. Administration does not support families request and the patgient are not cared for properly. My suggestion if you want the best for your love one and hope to see them again with improvement DO NOT SEND THEM THERE HORROR SHOW. UNCLEAN , UNKEPT FACILITY , UNCARING PROFESSIONALS . FACILITY SHOULD BE CLOSED DOWN IMMEDIATELY

Provider Response

We were so saddened to see that you felt you had a negative experience at our facility. Your review does not reflect the experience we aim to provide. Please reach out to our customer service team at (718) 549-1203 so we can reach a resolution .

Nelsa

5

May 3, 2021

I am a friend or relative of a current/past resident

My relative has been at the Nursing Home for over a year. We are very satisfied with the health care practice and support provided to patients in prolonged state of unconsciousness is the best in New York. The Administrative, nursing and healthcare staff maintain the center and patients in excellent clean conditions. They are kind, friendly, and caring with patients and their relatives. Fieldstone staff are well trained In HIPAA and COVID 19 compliance rules. I am impressed with the high level of healthcare quality exercised at Fieldstone Nursing Home before, during, and after The pandemic period. Thank you for everything Fieldstone Nursing Home May 3, 2021.

Provider Response

Thank you for your beautiful review! Our team works so hard to provide an exceptional experience, so your words are appreciated more than you can know. We look forward to serving our community with professionalism and care, for many years to come.

josephina diego

5

March 27, 2019

I am a friend or relative of a current/past resident

I was scared to send my mother to a nursing home but the place really made me comfortable. I know the staff really cares for her and she is very happy

Bronxgirl243

1

March 11, 2019

I am a friend or relative of a current/past resident

Stay away from this place. It's understaffed, dirty & unhygienic. Bedridden patients are chanced twice a day, regardless of need. Medical care is sub par. Management is totally uncaring.

j.upset

1

July 23, 2014

I am a friend or relative of resident

This is not a place for a dog. I can see after a year the place has not changed. Besides crumpled people in beds. The sinks have cracks, the heat in the rooms with ventilators are EXTREMELY hot! The place is under staffed. The owners do not respond to problems until the patient is transferred to a new facility.

Rita19

3

April 1, 2014

I visited this facility

Fieldston Lodge Care Center is a really small facility. But the place is very beautiful and clean. I was very surprised that they have too many people together in a room. I'm very sure they have three people crumpled in a room. I didn't see many staff. I saw a nurse sitting down at the front desk and a lady with the people in their dining area. Those were the only two people I saw on the floor. I saw a man wandering around. They have people who are severely sick but on another floor, but still crumpled up. I wouldn't recommend them to anybody.

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Services and Amenities of Fieldston Lodge Care Center in Riverdale, New York

General

  • Resident Capacity: 200

Medicare

  • Health

    1.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 335248
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Fieldston Lodge Care Center in Riverdale, New York

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Fieldston Lodge Care Center

666 KAPPOCK STREET, Riverdale, NY 10463

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