Elm-York Home

My sister moved into Elm-York Home. We're really satisfied with it. The environment is clean. My sister is cared for and she has settled in. We think it is a good choice for her. The staff is warm, personable, and competent. They are very nice and they set her up with a program that my sister could go to five days a week. We are satisfied with the social worker who works with them. They have music and arts. My sister is out most of the day. She is satisfied with the food too. She is happy with the community.

Elm-York is right near the airport. The room was very clean and very nice. The girl that showed us around was very nice and very supportive. I was assisted by one of the home elder care ladies. We went with her while she was taking care of the people, taking off their clothes, cleaning up the room, she shaved one of them. I saw them watching television in a big lounge place and they got their medication. Everybody waited on line and they have to take the medication there. I like all the people that work there. They really take very good care of those people. The living environment was very warm and the people there were very friendly.

I had a few issues with this facilty already and it hasn't been a year yet. The staff is generally nice but there are a handful of employees that Mr. A. fails to address and seems to overlook for interest in keeping the same workers for whatever the reason is. So some of the workers are nasty and forceful when it comes to medication. Foul language heard from certain employees daily. The nurse aid was taken away from this resident even though she is disabled with a terminal disease because she has been out during what is called a home visit more than 14 times. Unfortunitely for this resident, she ended up falling on her face right after they cancelled her nurse aid the next day while she was in the shower when she usually had someone there. She now has a cuts and buises all over her body because of this accident on her own...on her knee, face, and left arm. Very unsatisfied and looking to push this case to higher grounds because the carelessness of this facility. Thank you for reading.