Overall my best friends moms health declined rapidly at the Brookside. The staff was unfriendly and unwilling to accommodate
Mattison Crossing at Manalapan Avenue
Offers Assisted Living and Memory Care
11 Reviews
93 Manalapan Avenue, Freehold, NJ 07728
Call
(800) 385-2527
Reviews of Mattison Crossing at Manalapan Avenue
Assisted Living Reviews for Mattison Crossing at Manalapan Avenue
February 21, 2018
I am a friend or relative of a current/past resident
October 18, 2017
I am a friend or relative of a current/past resident
Went to the community to talk with the director of nursing who has shown nothing but compassion and caring. this was definitely a big change from the last. I was amazed that this nurse always took the time out to speak to me no matter how bust she was she stated it was her job. her compassion was top notch, and to see today they let her go, and according to my mother, it was because they claim she was not a good fit, according to who? The ED who sits behind a desk, never answers his phone and never makes himself available to the families. The best part I was told her predecessor was her assistant who looked stressed and clearly I did not want to speak with. Joann looked upset than the Director of nursing was let go, saying she was exceptional. Corporate is making very poor choices with changes.
October 13, 2017
I am a friend or relative of a current/past resident
Mom been here for few years major declines continue Food great Dining staff friendly Care staff over worked
Meet and greet with new ED good but I don't think he actually listens but we will see in time everyone deserves a chance
July 17, 2017
I visited this facility
Everyone at BrookSide was very helpful. The visit was very good, and the representative who showed us around did a great job. The rooms were a good size, they had a nice community, and everything was fine.
December 27, 2016
I visited this facility
Everything was beautiful at Brookdside, but it actually catered to Jewish people more, so I think my mother-in-law would be uncomfortable there. The rooms were a nice size. Their dayroom and dining area were immaculate. They gave me good cookies. The staff was very nice and accommodating to any question that I asked. It had a nice feeling to me. The residents were kind of standoffish.
July 11, 2016
I am a friend or relative of a resident
I ended up putting my mother in Brookside because it had the right kind of atmosphere for my mother. The facility itself was very spacious and accommodating to older people, and the room was very nice. We ate there, the food was very good, and the staff was excellent, which is why we picked it. They have a person at the door, and it seems like there is staff all around, so I would say that security is very good.
October 01, 2015
Other
If you are Jewish and if you are looking for a place to put your loved one with no stimulation or activity and to sit around all day to be ignored this is the place for you. I had my mom here for one month and that was the worst month of her life, she was so depressed, excluded from everything because she was not Jewish and this should not be listed as assisted living,.. this is nursing home where people sit around in chairs and rolled out into a hallway... and if you have no one advocating for you to get anything accomplished good luck to you .. I advised my mom being moved out within the 30 day of occupancy and shame on me thinking they address to separate clauses in their contract on refunds.. $16k down the drain for a month that mother was the most depressed she ever was in her life.. now she is thriving in her new residence that truly is assisted living not a nursing home. I would give it zero stars but not possible
August 21, 2015
I am a friend or relative of a resident
My husband is at Brookside. I love the place! Their services are excellent! The staff is great. Food is great everyday. My husband cleans his plate every night; he loves it. I have no complaints with this facility. My husband looks happier than he was at home.
April 20, 2015
I am/was a resident of this facility
I went to Brookside for a respite, and the place was great. The people were fabulous. Everybody there was very friendly. The food wasn't that great, but the food wasn't that great all over. I had a very relaxing weekend at Brookside, and everything went very well. The activities were great.
August 28, 2014
I am a friend or relative of a resident
I'm very, very happy with The Brookside. My mother is so happy. Everything is great with them. I would totally recommend them. My mother is sharing a room. Each person has their own bathroom and their own bedroom, but they share a little TV area. The place is very clean. My mother is getting great care and she is very happy there. Also, she really likes the food. Overall, I'm very happy with this place. There is nothing negative I could say. The staff is very congenial and very caring. They treat my mother well. They're nice and kind. Everybody takes care of her. If she doesn't come down, they would go up and get her. They're very concerned. They have different levels of care depending on the need. So if you need to get dresse, bathing, getting your medicines, etc., they're there to help you. They also have an Alzheimer's unit, so if you have that illness, they have a separate unit for that.
November 20, 2012
I am a friend or relative of a resident
From the very first time I visited the Brookside I was impressed with the compassion and professionalism shown by the staff there. The residents were smiling and very happy, with many taking me aside to tell me how much they enjoyed living there. It was obvious that this was a well run community, as the atmosphere was relaxing, and felt like home. The front desk concierge was pleasant and helpful when I first entered, and has become a great friend as my mother has lived there. She is always willing to go the extra mile to make sure that my needs are met at the community. The activity program is superb, there are over 7 people employed in that department and my mom often complains that it is very difficult to make a decision on which activity she wishes to go to! Movies are offered in the theater a couple of times per day, baking classes, gardening, walking groups, general religious services, etc. She is having a great time there, and I enjoy having her at the community and look forward to my visits much more than I did when she was living at home.
Costs for Mattison Crossing at Manalapan Avenue
Services and Amenities of Mattison Crossing at Manalapan Avenue
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3800/month
- Memory Care Starting At: $5500/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Spa
- Features Extra: Library, Fitness Room/Gym, Grand Theater Room
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Resident Capacity: 199
- Staff Patient Ratio: 1 To 12
- Respite Care
- Minimum Age: 70
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: NJ Assisted Living
- State Licenses: 55A009
About Mattison Crossing at Manalapan Avenue
Mattison Crossing at Manalapan Avenue is an Assisted Living and Memory Support community in Freehold created especially for seniors who relish independence, social interaction, and leisure activities—all provided with exceptional service in a great environment.
What Makes Us Special
Life at The Brookside provides residents with the opportunity to be part of a community that celebrates Jewish heritage and culture, while also delivering superior senior care. Our staff of senior living professionals are highly experienced, knowledgeable and caring, devoted to making certain our residents are always treated with respect and dignity, and that they receive the personal attention they deserve – whether it is help with the challenges of daily living as they grow older, helping to determine which outing or program to join that afternoon, or simply lending a listening ear as a resident recounts a beloved story.
Map of Mattison Crossing at Manalapan Avenue
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