I just had to write to say thank you and “god bless” to Brandywine Living at the Gables! My mother is now a lucky resident at Brandywine Senior Living at the Gables. The facility - main areas, outside, dining and rooms- is beautiful, and the staff is exceptional. Mom has been there about a month, and could not be happier!
The team, starting with Faithe (Director of Community Relations) and Dina (Wellness Director), are beyond outstanding, truly welcoming, extremely knowledgeable, dedicated, and very caring. Also, the Bayada PT has helped my Mom make tremendous progress walking and functioning.
Faithe was amazing; she made it possible to get my mother admitted directly from Meridian Brick Rehab in less than a week, including Memorial Day weekend. The social worker at the Rehab reached out to Faithe at about 5pm Thursday (pre MD weekend), and Faithe called us back that night and discussed our situation and needs. Then, Faithe arranged meetings for the next day (Friday): 1) to tour the facility in the morning, and 2) for an evaluation of Mom by a regional nurse in the afternoon. We met with and had the tour by Marilyn (the Executive Director), and the regional nurse, Marie, met with and evaluated Mom. Marie called me that afternoon with a detailed report and good news that Mom was a great fit for Brandywine. Marie was so pleasant, thorough and supportive. Then Faithe walked me through the admissions process and paperwork over the next several days.
Dina was also critical to the process and transition for Mom. First, Dina helped get my Mother properly medicated. The hospital doctors had reduced some of her medications- including her anxiety and sleeping medications, and she was having severe problems with sleeping and anxiety when she arrived at Brandywine. From the start, Dina carefully reviewed Mom’s meds. It was Dina who caught the changes that were causing my Mom issues, and followed up to resolve. Dina arranged doctor and nurse practitioner meetings, oversaw every detail of the wellness process (more than I probably know), and always made herself available whenever needed.
Truly, everyone I have met has gone out of their way to accommodate my Mother and make her feel welcome and special. Just to acknowledge the team members I have met so far:
Anna at the Front Desk has been very friendly and informative, answering questions, delivering messages, generally guiding us.
Ken helped greatly on move in day, including the phone and TV set up, cart assistance, teaching Mom how to turn on the air, hanging a clock, and much, much more to make her welcome and comfortable.
I must mention Maureen-the weekend nurse- who was extremely diligent in dealing with my Mom’s anxiety, sleeplessness and blood pressure issues to get her through the first weekend, until she saw Dr. Patel and the medications could be properly adjusted.
Mom already loves Dr. Patel, and I am very grateful to Annette –the nurse practitioner-for going through and discussing all Mom’s meds with us, making some immediate changes and implementing plans to determine further adjustments.
Pat, the second floor housekeeper, has gone out of her way to care for my Mom. My Mother talks about her like a new best friend!
And, at meals, she has been purposely seated with a very friendly group!
Also, my Mom loves all the amenities and activities!
My Mom has been welcomed into “the family” with open arms. I must say, I am starting to feel a little jealous!