My dad has been temporarily living at Tallwoods for rehab. Overall, his experience has not been great, however, tolerable. Today, leaving my dad in their care has me thinking twice and wanting him home immediately! When I got to my dad at 10am, he was upset, frustrated, demanding he come home. He was making me so upset, I was trying to explain his safety at home is priority, he needed to “suck it up” and allow the Time to get stronger and be in a position we can care for him at home. He was not hearing this and all he was saying was, take him home they don’t help here! The bell rings for over an hour for help, he’s dirty by then and his bottom hurts from sitting. Well...After we went to PT, came back to the floor, all he was saying and feeling, I witnessed. A simple request to have him changed, cleaned, and ready for dialysis turned into my worst nightmare. At 12pm, The CNA came to his room, after I went to the charge nurse seeking help. I went to the charge nurse because his nurse had no idea who his aid was. By this time, I took the lunch tray off the cart for him and his roommate, that were taken to the floor at 11:30am. Took the food to the nurses station asking to warm them up, cause they were ice cold. The CNA informed me and felt she cleaned him already and he was “done”. She felt, what she did at 7:30am for him was enough and there was no reason to change him, get him out of his pjs, and ready for his pick up. This meant, he was up in the wheelchair for about 5 hours, dirty, not dressed, would be leaving the facility this way for an additional 5 hrs, when he arrives back wait for pm care, then cleaned? What part of this is ok? I addressed this again with the charge nurse who said she would make sure this was done. I understand it’s a weekend, maybe short staffed, however, one nurse was sitting at the desk, one aid was walking around the hall, the other was standing by the nurse station leaning on the wall, and the other was giving meds. There was staff doing nothing. Knowing you are dependent on others to use the rest room, stand, get dressed, having no legs, puts you in this position is frustrating in its self, but when you have the nurses and aids not want to provide this assistance and put my dad in a position to say “don’t bother them” makes me sick! There is no reason for this to happen. My dad is in his right mind, can you imagine how those who don’t are treated? Tallwoods Care Center need to evaluate their mission and practices. My fight is valid, and I will advocate for my dad, remember there are patients who do not have someone to do this for them!