Five Star Premier Residences of Reno

Offers Assisted Living and Independent Living

22 Reviews
3201 Plumas Street, Reno, NV 89509
Call (800) 385-2527
Five Star Premier Residences of Reno (800) 385-2527

Reviews of Five Star Premier Residences of Reno

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Assisted Living Reviews for Five Star Premier Residences of Reno

October 01, 2015

By Susan754

I visited this facility

Five Star is a beautiful facility! The food is great and all the amenities are amazing. Besides the facility most of the staff is great. Did have a tour and the facility looks better in person. Pictures can only do so much. I was interested in the assisted living for my mother but the nurse on site did not seem very pleasant. Not sure if she was having a bad day or that is her day to day character, not very appealing. I would want my mother to live in a facility where I feel like the nurse will have patience and be compationate with my mother but I did not get that from her. Other than that this facility is incredible.

July 14, 2015

By Charles104168850

I am a friend or relative of a resident

My mother lived in Five Star Premier Residences of Reno for a while. I thought the place was great. She had a small studio apartment, and it was alright for her needs. They did everything well.

November 11, 2014

By Barbara96429850

I visited this facility

I like the location of Five Star Premiere Residence of Reno. The rooms were very nice although they did not have room with two bedrooms and two bathrooms that my parents would like to have. It is an expensive facility. The staff was exceptional; they were very nice. The food was wonderful.

October 22, 2014

By Caring100699050

I am/was a resident of this facility

We decided on Five Star because it's a little closer to where we live, and it's just the most wonderful place I've ever been. I think they have been enlarging the dining room. They're still renovating, but it's still beautiful. They have so many amenities there so I'd give it a ten-stars. How’s that? There’s an exercise room, a bridge room, an arts and crafts room, and it goes on and on. I'm just really so glad that I moved here, and they keep it in such good shape. I couldn’t ask for better. They have a variety of room sizes like a studio (that’s what I have); they have a one-bedroom and then theres 2-bedrooms. I’m facing an inner courtyard, and then there’s a street close by. I have garage parking and they have some covered garages for most of the people. Everyone here is wonderful and friendly. I’m very happy. I just couldn’t ask for more.

October 07, 2014

By Bob95128750

I visited this facility

Five Star Premier Residences of Reno was very nice. They had all kinds of activities. The place was a mess because they had all kinds of construction going on. They were rebuilding the lobby and adding a brand new theater. The only problem with all these places is I have a certain set income and their charges for a reasonable facility to live in absorb the whole thing.

May 29, 2014

By Caring85191950

I visited this facility

I like Five Star Premier Residence of Reno, but my mom didn't have that feeling when she walked in. She also didn't like the sales lady we had. She felt she was very pushy and talked too much. The rooms and apartment there were very nice, except they had a kitchenette, which was more than what my mom wanted. So they didn't really offer less than that. Mom did not like the kitchenette part.

Provider Response

Thank you for your feedback about your recent visit to our community. We regret that your mother did not have a satisfactory experience as we strive to help our prospective residents feel comfortable in their search for a senior living community. We hope that you and your mother may choose to re-visit us in the future but, in the meantime, thank you for helping us to improve our customer service with your comments.

James A.Cox, Executive Director, Five Star Premier Residences of Reno

May 12, 2014

By Caring62551850

I visited this facility

Five Star Premier Residences of Reno is a nice place with nice staff and nice food. The rooms were in good shape. I was able to eat there, and the food was good.

February 28, 2014

By Barbara79683150

I visited this facility

When I walked in at the Fiver Star Premier Residence of Reno it appeared clean and well maintained.

October 09, 2013

By Brian11

I visited this facility

The staff at Five Star Premier Residences of Reno were friendly, very open and honest. They answered all my questions and seemed competent. The residents seemed happy and contented. However, it did not meet my mom's requirements.
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Independent Living Reviews for Five Star Premier Residences of Reno

July 17, 2017

By Carolyn

I am a friend or relative of a current/past resident

Five Star Premier Residences of Reno is like a resort. The people don't seem as old and act younger. It's like you're on vacation. It has a nice bar, dining room, coffee shop, and theater. They have a lot of games, like bingo. The people are so friendly and right there to talk to you. I have eaten there many times even before my sister moved in. We had lunch and dinner, which were both really nice. It's probably one of the most expensive facilities. You can hire people to come in and take care of you. The surroundings are nice, and each room has a balcony. They even have therapy because my sister had a stroke. They have a hairdresser, an exercise room where they get therapy, and a library. The only bad thing is if your money runs out, you have to move. I fell in love with the place. I'm really impressed. The people are so outgoing. They give you an allowance, and you can buy food there.

November 14, 2016

By Laura Q.

I visited this facility

Five Star Premier Residences of Reno was very nice, and it was like coming home. It's very warm, friendly, and inviting. They had several things going on at the time we were there, like a trivia game, and there was a group of people answering trivia questions. There was a reading room and a crossword puzzle group. The staff was very nice and friendly. There were better options as far as the food menu goes in the dining room, and they also had a little kiosk where they had fresh pastries and hot soup, which was very nice. The rooms were beautiful and very nice.

September 08, 2015

By Caring107948850

I visited this facility

My friend liked the location of Five Star Premier Residences of Reno, and it seemed to be a more modern, updated facility. She liked their meal plans where they had meals set up, plus it is centrally located in Reno. It's beneficial since all her friends live in the Reno area. They would take her to the doctors, drop her off, come back later, and pick her up. They had exercises also. It was a very nice and clean facility.

August 31, 2015

By Caring111160950

I visited this facility

Five Star was one of the communities I visited. It was very nice. The staff invited me to one of their events so I could see people and what they do, but it was a very short visit.

September 25, 2014

By Caring73957550

I visited this facility

Everything was first class in Five Star Premier Residences. They did a lot of activities there. They had a buffet in the morning and evening. The dining room was too fancy. What I liked most about it was it was very clean. It was a very expensive community.
See all Independent Living reviews (9) See fewer reviews
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Costs for Five Star Premier Residences of Reno

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Services and Amenities of Five Star Premier Residences of Reno


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: Phone And Internet Not Included
  • Assisted Living Starting At: $4570/month
  • Independent Living Starting At: $2370/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: Room Service Available At An Extra Charge


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym, 24 Hour Front Desk Staff

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Low Fat
  • Low Salt
  • Vegetarian


  • English
  • Spanish


  • Resident Capacity: 205
  • Minimum Age: 55
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy


  • Licenses: AGC Category 2
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About Five Star Premier Residences of Reno

Five Star Premier Residences of Reno offers compassionate senior care in Reno, NV. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Five Star Premier Residences of Reno shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Reno, NV.

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