Brookdale Reno
3105 Plumas Street, Reno, NV 89509
(800) 558-0653
Verified Partner
3.35
(14 reviews)
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Reviews of Brookdale Reno in Reno, NV
3.35
(14 reviews)
Facility
4.1
Staff
3.9
Food
3.5
Activities
3.6
Value
2.8
Jilliana
1
|
July 13, 2023
It smells bad, almost every time we have gone. Staff are on their own personal phone conversations. We often hear ample amounts of profanities. There are times we have visited during meals and residents are eating with no staff present. The grounds out back are one of the very few positives this place has. We are currently working on moving mom to another place.
Provider Response
Donna
5
|
June 4, 2023
We had a great tour of Brookdale Reno. We went to the community room, the kitchen, and the TV room, and we looked at one of the model bedrooms. Everything was safety conscious. There were no tripping hazards, nothing that anybody could get hurt with. It was very nice. It was almost perfect. And then we walked around the outside. We petted their pets - 2 cats and 2 dogs. The lady who gave us the tour was very nice and informational, and she had all the answers we needed.
Gina
5
|
February 14, 2023
Brookdale Reno was very nicely laid out. There were all kinds of little sitting areas. It was very bright with lots of windows. It was in the summer so we went outside and walked around the grounds and it was all enclosed and safe for the residents. The staff was very friendly. All my questions were answered and I got to meet people that were in charge of different areas. They had a variety of activities that they did for the residents. They would try to get them out in their van even just to drive around the city, but a lot of times they would have destinations that they would go to. Then during the summer, they would have a barbecue outside and some sort of entertainment that they always had, which I also thought was pretty good.
Judy
5
|
November 12, 2022
All the staff that I met at Brookdale Reno seemed very happy in their jobs, cared about their residents, and were able to accommodate their special needs (like dietary/room needs). They were very nice to work with and their facility was quite nice. There's a very attractive outdoor space where they have a patio and a barbecue that residents can go out and enjoy. They also have a little garden area where residents can garden and a walkway path for exercise. It's very secure and it's just very pleasant. It was an excellent place.
Becky
5
|
May 27, 2022
My husband is in Brookdale Reno. I think the level of caring is excellent. They are kind and they pay attention to everything about my husband. They are very responsive to families. There's nothing I don't like about it. They give very excellent care to both the resident and the family. It's a very pleasant environment. It's a place that I like visiting. The staff sometimes bring their dogs to work with them. There are animals in the facility and I love that. The staff is excellent. They're perfect. They have very good activities. They have chair exercise, gardening, they celebrate holidays, they had a dance, and they have live music. With food, they have paid a lot of attention to my husband's likes and dislikes, and he eats, which is better than he was doing at home.
Scoop61
1
|
March 24, 2022
This place a money taker I would not recommend it to anyone. My Dad only stayed here for two months. This facility was the only option for my Dad at the time. Some of Staff members were very rude to me and even ignore the residents while I would visit my dad. So I wonder what they were doing the same to my father after I would leave. My Dad’s room was dirty and had a bad order had to ask them to clean his room. When we would arrive on many occasion they would with just his Depends on with no PJ’s or Sweat pants on. His cloths would be soiled with yesterday food stains. I would not recommend Brookdale Senior Living even if it was the last care facility on Earth. We as a family decided to pull Dad from Brookdale Senior Living, Reno ASAP. And took him home and hired a Private in home care. Hospices provided him a bed, bed tray, radio and more. But best believe they there billing department made sure the bill/invoice was sent timely as a money taker.
Provider Response
What you can do with Caring
Costs for Brookdale Reno in Reno, NV
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,080
Starting Price
Services and Amenities of Brookdale Reno in Reno, NV
Costs
- All Inclusive Rent
Room and housing options
- Companion Suites: We offer companion suites
- Studio Apartments
General
- Minimum Age: 65
About Brookdale Reno in Reno, NV
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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