Highgate at Great Falls

Joe Davidson

Mom has been very happy with the service she has had at Highgate. it was really important that she have a balanced meal not just carbs due to her diabetes. Highgate has done pretty good most of the time with ensuring mom eats a good meal. They do a great job of monitoring her status and mediocre at letting family know when she has fallen or had an injury of unwitnessed origin. Mom has had opportunities to go on outings when she feels up to it they also take her to her hair appointments at her hairdresser. It is very important for family to stay involved with their loved ones and advocate for their independence.

seabeewife

The staff have been wonderful with my grandmother: very caring and patient. The food has been excellent with a wide variety of choices. The staff has been able to get my grandmother to participate in numerous activities. The horse races and exercise class are some of her favorite things. Those activities help her physically and mentally. I would recommend Highgate to anyone I know.

Cowgirl335

My dad has lived at Highgate for a year now and he likes it. His room is pleasant with a view of the mountains and has enough room for him to move about with his walker and wheel chair. The staff is very good to him and take an interest in his life. When ever I call, they are helpful. Dad likes to play bingo and does take part in other activities, but not as much as bingo. They have special events for holidays such as Veterns Day. The food is excellent with a great menu to choose from. Dad has gain a much needed 10 pounds since he moved in.

Cheeko

When my father first moved to Highgate there was a choice of 2 entrees at the evening meal. I thought that was a great amenitie. I am sure it is due to cost and maybe some waste, do to the fact seniors appetites are less then normal. It is fantastic facility and the staff is over and above .

mikefriman

The care from the employees is very good.

mr nono

Rooms are good. Staff is qualified. Interaction with staff is excellent. Activities leave something to be desired. Amenities are a little above average.

Ruth Denning

I am very impressed with the staff at HIghgate. We have had some issues, but they have been resolved in a very caring, loving, and respectful manner. I feel that I can approach any of the staff that might be walking by or at the desk and they can answer any questions or get the help we need. They have been very accommodating as far as furniture in dad's room and making him feel safe and well cared for. I am so thankful that when there is an event, they will go and get dad from his room so that he can come and enjoy the festivities. He may not come out on his own if they didn't make the effort to go and bring him out. I think it is great that they offer an outing each Monday, Wednesday and Friday. I don't think my dad has taken advantage of it yet, but I hope he does in the near future. They were kind enough to take my dad to his regular barber for a haircut and that meant a lot to dad.

J E H

Very nice. Good sized residence rooms, great meals. Activity room and courtyard are great. Excellent caring staff.

Lola A. Kosmerl

My husband, Allan, has been in The Highgate Memory Cottages since June 12, 2014. I didn't want him in any other facility as several years ago, when they opened, I was with a company that was involved with the opening. I LOVE everything about Highgate. The Staff and Care Partners are the most caring I've seen in other Senior Living Facilities in Great Falls. I wouldn't want Allan anywhere else. He's happy and that's what counts in the long run.

Daughtrr of Cecil

My father has been living at Highgate for about 4 years. At first he was angry and upset that he could no longer live in his own home. With kindness and patience the care givers drastically improved my father's way of life. He has made many friends and he truly enjoys all the activities Highgate has to offer. This year he moved into the Cottage and adapted very easily. The care team keeps him busy with the same activities he's used to and he feels very comfortable with everyone there. As his daughter I am comforted knowing that he is safe and receiving the best care possible. Dad and I both recommend Highgate Living to all our family and friends.

Lefsalady

The staff have been so very helpful both to my mother and myself. All of the staff seem to go out of their way to give assistance to either mom or the family. The food is very good. They have a wonderful activity list always. We are very pleased with having chose Highgate for mom.

MT4LT

The staff is so attentive and compassionate with the residents and their friends and family members. Highgate does feel like a home environment. I was shocked by the amount of the monthly bill compared to what was discussed during the initial fact finding stage. I guess I should have expected that it was too good to be true but due to time constraints, there was no way to back out. More time should have been spent on both sides to present a clearer picture of what to expect. The actual move in process was a bit fuzzy for me, personally. I feel the family member could also use some hand holding as to what to bring, getting familiar with the facility and scheduling time to visit without conflicting with a group activity. I should probably request a meeting with the care partners myself because I know that they are more than willing and able to help us make this transition work.

tonim

Very pleased with Highgate. Have both parents living together there. Lots of activities, like that they often come remind them that something is going to start soon. They like the meals very much, although they think that some things are served too often & that there are foods that they never have.. We like that most of the staff knows us by name & know who our parents are, & usually know where they are at too ! Always warm & welcoming there, They are taking good care of our dear elderly parents & they are happy.

bcreecy

Highgate went out of their way to get my mom a room when we needed one. Great staff, very nice place.

Laura15

My parents are in Highgate Senior Living. My dad needed the memory care. And she chose to live in the memory care, but they have now figured out that dad is not all that bad. I think they're going to move them to an apartment on the other side. It's been working out excellent. They've been very flexible. My parents are together, and that's their goal. It's very clean and very attractive. I'm very pleased with it.