Foxwood Springs

John

I wasn't really impressed with Foxwood Springs. They couldn't give me a price. There's no internet service. They had a lot of little extra expenses above their normal expenses. The food thing was on voucher. The voucher would have provided maybe 30 meals a month, so that's another 60 that weren't covered. It just would have been overpriced, but it was a nice place. I would give it a very low rating just because of all the extra charges. It was a nice place, so I give credit for that, but price-wise it was not good. The person that I met was not a tour guide. She worked in the office. She was very nice and very polite, but she was not a salesperson. All she could do was show me the apartments. She didn't work in sales, so she didn't know anything about any of that. She did a great job though. They're supposed to call me back about the price, and they never called, so that's a strike against them. I had breakfast there. The food was good. Service was good, too. There was a little bistro. They had a restaurant. Overall experience, because there was no follow up, I was really disappointed in the way they did things. They just didn't follow up on anything. It makes you wonder if you had an issue there, how good would they be at taking care of it. If they're not giving you a service when you're looking at the place, and they haven't followed up on that service like they said they would, it makes you wonder what they're going to be like if you have an issue.

Joan

My experience with Foxwood Springs has been good. They've been very helpful. The food has been fine. Right now, I've just moved into a one-bedroom, very small apartment. I think it's probably less than a thousand square feet. I have a wheelchair here and it's a little tight, but it's convenient and it's easy to keep neat and clean. I have a little puppy dog that I walk up and down on my power chair, and everybody just loves to see her. They've got swimming, church, and all kinds of games and things going on here. One night they played bingo, and one night they played cards. On Friday, they have a mix and mingle where everybody comes and greets the new residents. There is a snack and everybody is just very positive. They've got a beautiful garden here where people can go down and work in. It's just a nice experience.

Barbie

Foxwood Springs seemed okay. It's an easily accessible location. They have a cafe inside that residents can go to when they're guests, but they do have to pay for it. If it's a resident, it's just credited to their account for their meal, but that was nice. The rooms are extremely small. There are no private rooms without paying double. They have split rooms that have a wall that goes halfway through the room that you share with someone else. There is no storage. There's one little wall locker and that is it. You might fit a weekend's worth of clothing in there, and that's the only storage they have. The toilet room is shared, there are no cabinets in there to store anything, and the shower room is shared, too. Even though it's a nice-looking facility, it is more expensive. I would not put my mom there. There would be nowhere to store anything or to have visitors. You couldn't watch your TV there because your roommate would hear everything you have on TV and you would hear everything they have on TV, so there's no privacy. It's like a hospital room. They have a swimming pool, which was a draw for my mom, but they don't provide any assistance with the swimming pool. I met a couple of the staff. They didn't go out of their way to greet us or talk to us or anything. They weren't rude, but they didn't greet me at all.

CTS

Memory Care area hasn’t changed since 1977 or so since Foxwood opened. Patients have hospital beds, shared rooms and cast off furniture. It’s VERY depressing. Day staff was friendly. Moved my mom ASAP!

erty

Mother was a resident for years in independent living apartments. Due to falling incidents she had to move to assisted living. (Be forewarned - Foxwood has NO qualified medical staff that responds to independent living -- security just calls the local fire dept/emt). While in assisted living she had seizures that sent her to the local hospital. The Director (Cindy) - backed by the CEO would EVICTED her!! All they had to do was wait a few weeks for new meds to take effect. We ended up moving her -- she hasn't had a single seizure since... This place is BAD!

Belinda

We chose Foxwood Springs for my dad because we just really like the community, the way it was laid out, and the amenities that they had. It was just everything that he needed it's a very nice place. We looked at their individual apartment that has some housekeeping and things like that. It checked off all of our boxes and the people were very nice. I only met like two people, they're very friendly, very knowledgeable and very understanding. We're going back there to try the food. They have a woodworking area for the people, they have a garden that you can utilize, they have a saltwater pool, and they have a daycare where the seniors can interact with the children.