My parents are set to move into Foxwood Springs, and theyre very pleased. They stayed there as guests and were very happy. The staff was very gracious, and went out of their way to make my parents feel very welcome. They have a place to work out, they have a library, a game room, and very good eating areas. Its a very nice facility.
Foxwood Springs
Offers Assisted Living, Nursing Homes, Continuing Care Communities, and Memory Care
19 Reviews
1500 Foxwood Drive, Raymore, MO 64083
Call
(800) 385-2527
Reviews of Foxwood Springs
Assisted Living Reviews for Foxwood Springs
August 31, 2018
I visited this facility
February 06, 2017
I am a friend or relative of a current/past resident
My parents have been at Foxwood Springs since 2013. My mother was int he nursing unit twice. Both times was treated neglectfully and pressured to stay even when she was ready to leave.
Two major incidents (of so many)
After surgery for a broke arm, she was in the nursing center. Her arm suffered another fracture after the arm had been set. One fact is that I and my mother had a continuing battle with the staff to not pick her up from the bed with the broken arm, She was ready to leave and the staff practically refused to allow her to be released.. I finally started checking her out and taking her home with me for daily, so she could get out of that place. Then they relented.
The second time, she had broken her hip. Her roommate was incontinent and there was always urine on the floor in the room and bathroom. It was not cleaned up, even on a daily basis. My mom had to wear shoes 24/7 and hang them off the bed at night so as not to get urine on the sheets. I complained about this over and over. Again, she was ready to be released and they kept pressuring her to stay...
Both times whenever she had to urinate at night she was told to ring the bell and someone would come to take her to the toilet. Many times she could not wait that long and actually urinated in a trash basket and fell down.
These are just the issues that I consider to be major. I was over there constantly trying to make sure that she was even given water.
After paying $100,000 to "get in" my mom and dad pay $2,500 per month to rent a" garden apartment"
I find that work requests and medical care are hit and miss. Turning in work orders for repairs, there is a 50/50 chance that they work will not be completed, and I have to call over and over again. The last time the refrigerator was leaking water on the floor for 3 months. The staff kept trying to fix it but would work on it and then forget about it. I would go over there and there would be water two or more inches the fruit/vegetable bins and leaking on the floor. I finally called and was actually mean and threatening to them,. and guess what the refrigerator was replace.
I could go on and on.....I would never recommend this place or any Brookdale location.
January 22, 2017
I am a friend or relative of a current/past resident
My husband almost died in there. His Conservator would not help me get him out when he was suppose to be released back in April so he was stuck in there. He was put in a wheelchair and there were other patients that needed much more care so they got the already overwhelmed & overworked staffs attention. Eventually, they kept him on a drug prescribed for his gallstone surgery for 2-4 weeks and gave it to him in the am & pm, he was so drugged up on Lorazapam in the end I had to get him out of there. He just fell and broke his hip at home but at least he is still alive. The hospital that Foxwood sends all their patients to just insisted he go back there even though he & I adamently & fearfully requested anywhere but there.
His 2nd night there I found him laying in a smelly full "brief" full of urine and feces. This place scares the heck out of me. I am so afraid he will die there and don't know what to do but try and find a lawyer.
February 22, 2016
I visited this facility
The rooms at Foxwood Springs were far apart, and it was difficult to go up and down the stairs. They only have one elevator. It did not seem like a very comfortable place to live. The staff who assisted us with the tour was very friendly. The rooms looked dark. The atmosphere did not feel as open and active as we’d like it to be. The dining area was very nice, but there was a construction going on. We did not like the fact that we had to be there early and stand in line to be able to get a tour of the facility.
September 25, 2015
I visited this facility
Our visit at Foxwood Springs went good, but mom just didn’t qualify to be there because she needed more help. The staff was fine. I think it’s a good place for her if she did qualify.
September 24, 2014
I visited this facility
Foxwood Springs just did not impress me and it is very pricey. They gave us an activity list, they had several things, and they did trips. I didn’t feel like the lady that showed us around cared whether we looked at it or not and it felt like that where she was, the help would be the same way, it just didn’t impressed me. Hopefully in the future when they are interviewing future clients, they might be a little more upbeat, show you more, and enlighten you as to what exactly the type of care they have.
Provider Response
We deeply regret that we were unable to meet all of your expectations. We want to thank you for your taking the time to visit and provide us feedback. Please know it will be reviewed and used to better serve our residents and their families in the future.
June 30, 2014
I am a friend or relative of a resident
Foxwood Springs had everything my father needed. The staff seems really good and they are doing great. His room is spacious enough. The food seems pretty good. I think it would be a good place for others too.
May 30, 2014
I visited this facility
I was able to visit Foxwood Springs. The community looked very nice. The people I talked to were also very nice. They just didn't have anything open. The staff told me about several different activities, but I forgot what she said. The dining room was very nice. I would recommend them to others.
March 27, 2014
I am a friend or relative of a resident
Foxwood Springs provides excellent care to the people living there. The facility is also an excellent place, and we are very, very satisfied. The staff are very loving and caring. The rooms are very adequate and private. The food is excellent. They offer a variety of activities. They have birthday parties and special parties for the residents. They also have live music once a month for all of the residents who had a birthday that month.
July 11, 2013
I visited this facility
Foxwood Springs is a nice facility but pretty costly and in a higher level of care than what my mother needed. I would recommend it to people who would want that kind of care.
March 26, 2013
I am a friend or relative of a resident
My stepmother worked at Foxwood Springs, so she could watch my dad while he was there. The staff and facility was okay, and the place was clean. If my dad had any problems they would come to take care of him.
June 28, 2011
I visited this facility
This is another Brookdale facility, and while the building is a couple years older than some, the decorating and overall feel is still that of a luxury apartment complex. During the course of my tour I spoke with several staff and management personnel, all of whom were very friendly and caring people who seemed to have a genuine, personal connection with the residents we met along the way. The dining room is available morning until night for a variety of standard options and residents also have the opportunity to come down during scheduled mealtimes for more formal meals which change daily. True to Brookdale form there are lots of scheduled activities for residents both on- and off-campus. When I arrived, I saw the last couple of minutes of a bird show that had been brought in, which included several small birds as well as a parrot, and an owl. During my tour I also saw a large group of people enjoying a game of Bingo in a very large, bright common area. There's also a huge library in the attached Independent Living section which is available to all residents of the facility. Resident rooms in the Assisted Living section were a bit more disappointing than at some other facilities. The only options are private or semi-private single rooms. They all have an attached bath, but most rooms are semi-private and the two sleeping spaces are separated by a curtain. The rooms are still fairly bright with nicely sized windows, but there are no apartment or suite layouts at this facility.
Continuing Care Retirement Community Reviews for Foxwood Springs
January 15, 2020
I visited this facility
Foxwood Springs had houses that people live in. They have independent living in the main building, apartments, assisted living, and a care center. I love the community. Everything's on one level, and it's large. They have a gift shop and a second hand shop. It's a continuum of care kind of place. It's very clean. They have daily entertainment and different things for people to do. They can be a volunteer and they can work in the gift shop. They have their own therapy department, an exercise room, a library, a movie room, a wonderful kitchen, and good meals. The staff was very friendly. It's a very pretty facility.
September 06, 2018
I am a friend or relative of a current/past resident
My mother was in a duplex there, then moved to an apartment. They both have been great for her. Her one-bedroom apartment with a living room, bathroom, and kitchen, was plenty roomy for her, with plenty of closet space and kitchen cabinets. There is also a pantry for storage, and a laundry room down the hall. All the staff who work there are very nice and helpful. I haven't met one who wasn't. She likes to go to movies in her building and to church services. She also loves the exercise classes. It has been a great place for her.
January 31, 2017
I visited this facility
Everything was wonderful at Foxwood Springs. They offered everything from non-assisted living to until you die, and it had a $100,000 buy-in. They had a swimming pool, exercise room, library, and computer room. You name it, they had it. You can have a house instead of an apartment. The staff was very nice.
February 29, 2016
I am a friend or relative of a resident
Dad stayed at Foxwood Springs for almost two weeks for respite care. They brought dad whatever food he can eat. They have an area for visitors where they can order food if they want to. The staff was great and very accommodating. The facility was very clean. The entire facility was nice although we were a little disappointed that he had to share a room with someone. Otherwise, everything else was fine.
October 28, 2014
I am a friend or relative of a resident
My mom did all the research and chose where she wanted to go, and she chose Foxwood. They have a great big open community there and it is good. You can own your own house and then, just have someone take care of you or just check on you occasionally. You can also rent an apartment within the facility that is independent living. Then you can move into assisted living and from there, you can even go to nursing care if you need. As far as I know, everything is good with my mom. I will recommend them to others.
September 24, 2013
I visited this facility
It looked a little old. They had re-painted and re-carpeted the place. But the wood on the balcony on each apartments looked like it was ready to fall in. They also had some cottages and I looked at those. The interior had new carpet and paint, but some of the cabinets looked very old and the exterior needed more updating.
November 01, 2012
I visited this facility
I was pretty impressed with Foxwood Springs. It's nice, big, and very pretty. Overall, it was great. The staff was really helpful.
Services and Amenities of Foxwood Springs
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
- Housing Extra: Cottages
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Features Extra: Library, Fitness Room/Gym, W/D In Apt.
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 265803
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 108
- Staff Patient Ratio: 10 To 1
- Respite Care
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Training Areas
- Memory Care Training
Licenses
- Licenses: Licensed by the state of Missouri for AL, SNF, Rehab and Memory Care
- State Licenses: 02649C
About Foxwood Springs
Foxwood Springs provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents at enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
What Makes Us Special
Indoor pool, workout room, exercise classes, 2 restaurants in Independent Living, and much more!
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