StoneBridge Senior Living - Maryland Heights

I live here and its not a good place to be. The food is horrible and always cold when you get it brought to your room. I havent had any physical therapy. Been sitting in this friggin wheelchair and I want to be able to walk again and get out of this place. I dont want to die here. i want out of here, so can someone do this for me??????? The staff is lazy especially at night. They dont want to be bothered,so basically you are on your own. I think I'll have my friend call The Division Of Aging, maybe then I'll get some PT

While visiting a relative I notice that the Stonebridge Facilities are having serious challenges in several Health related areas. The food they are serving to the residents is almost deplorable. The daily foods are not well thought out as a Nutritious well balanced meal. But my main concern is the daily nursing staffing for these residents. Almost on a routine basis they are either short handed or have to draw from other buildings to maintain minimum coverage. I walk through the building g today and most of the common areas floors were extremely sticky. I never see stringent cleaning in the residents rooms. You have to understand that at least 50 percent of these residents are Incontinent. I came into my family members room and it smelled like feces. The are never sanitized properly either. Doorknobs, and countertops are constantly sticky to the touch. The building laundry rooms are always a mess. Some sort of Fluid on the floor and the washing machines are never cleaned and very seldom organized for residents clothing items. It if your always understaffed I can see this being the least of your worries. The Furnitute within these buildings are a refuse for contamination. They are never routinely sanitized and most of the time the couches and chairs are wet from urine. The chairs in the meeting areas are in deplorable condition. This makes no sense this facilities house over 200 residents at a minimum cost of $3,000 - $5,000 per month. That’s a minimum of $600,000 to $1,000.000 per month. This company owns over 20 Nursing Home facilities.

This Nursing Home facility in my opinion is definitely much better in contrast to other like facilities I have visited in the past. The kitchen area in the Aspen building is one of the absolute cleanest facilities I’ve have seen to date. Kudos to all your staff for allowing me a brief tour of that work area. Although in much need of areas of improvement. After visiting a number of like nursing homes this is definitely in comparison a much better facility unless you are very wealthy or can afford the top of the line care for your love one. What makes this facility in my opinion stand out above the rest is the employees who work here. They truly do care about these residents. And yes in the Aspen building I personally know just about all of them by name. That’s what you have to do when establishing a relationship with your love ones caretakers. With that being said here are some areas that require attention. Areas of improvement: The facilities in the new additions are quite nice but do require some updates such as refurbished chairs, couches, and office equipment. Possibly periodically steam cleaning chairs, couches etc with the resident living and some office areas. I would recommend doorbell cameras that link to desk computers or IPads when the staff are in rooms working with the residents. Would help to track who comes and goes as well during the course of the day. The Brookview building requires the most attention. The business office although professionally staffed and well managed is not well suited for an establishment of this size. Some paint and maybe a larger office with a waiting area would make this office more conducive for families while performing business activities. First impressions are lasting ones I assure you. This area as well as other office spaces within this building also requires a better ventilation system. The residents common areas require better ventilation and periodic maintenance on dining chairs etc or possibly purchase chair covers. I would recommend in the newer locations to establish more shaded areas for the elderly residents. Having residents sitting outside in direct sunlight couple with extreme heat can be hazardous and even more so for the elderly. It also wouldn’t hurt to have emergency fans nearby in case of an emergency. Lastly I would recommend providing all of your key staff members with IPads or its equivalent which link and document pictures/information directly to your mainframe computer. This will expedite immediate information flow from the staff regarding a resident daily physical/medical/ mental status.

It’s a dirty facility. They don’t clean the resident bathrooms! The staff are very unprofessional and get mad when they need to take care of a resident..