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Parc Provence

605 Coeur De Ville Dr, Creve Coeur, MO 63141

(800) 558-0653 (Call a Family Advisor)

3.88

(9 reviews)

Offers Memory Care, Nursing Homes, and Assisted Living

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Reviews of Parc Provence in Creve Coeur, Missouri

3.88

(9 reviews)

  • Facility

    4.3

  • Staff

    4.3

  • Food

    5.0

  • Activities

    4.0

  • Value

    4.0

mymomshome

5

April 13, 2020

I am a friend or relative of a current/past resident

Parc Provence loved my mother and gave her dignity every step of the way through her dementia. They handled every issue with professionalism and grace. I'm so sad my mom had dementia but if I could give every person in the world care like Parc Provence gave my mother, the world would be a better place. My mother passed away but was loved fiercely by her family and the staff throughout her years of dementia. I miss my mom every day but feel so grateful to Parc Provence for helping us through her journey.

mmb2020

5

June 11, 2019

I am a friend or relative of a current/past resident

The facility is beautiful. It's incredibly tough to see a parent decline to dementia but Parc made it the best of terrible situation. I think it's making their last years as good as they could possibly and i'm so grateful for their work.

Family Friend, RN

2

October 4, 2017

I am a friend or relative of a current/past resident

This is a lovely place, or so it seems. The decor from the outside and as you enter is visually impressive. It must have gained its outstanding reputation when it opened some time back as being on the cutting edge of memory care. However, it has rested on that standing for too long, and can no longer sustain this reputation. As you go towards the back of the facility, moving from assisted living to the more acute areas of the facility, it starts to feel more like a common nursing home. The staff is basically nice, but as with most nursing homes, they are administratively heavy, and understaffed on the floors, where it counts. If you spend a bit of time there on your own, rather than being whisked around by the marketing staff, you will see the neglect of residents who can't/don't feed themselves and fall asleep at the tables. You might also see the number of "companions" that are hired privately by the families who can afford it, on top of the very expensive daily rate, due to inadequate care and under staffing. They claim to have staff do one-on-one interactions with residents and ask families to contribute various mementos for a bag to use for that purpose, but it rarely if ever happens. If you pay enough attention to the care of your loved one, you might see medication errors, forgotten treatments, long wait times to answer call lights, and potential for falls due to inadequate supervision. They do have an impressive array of daily activities, perhaps the longest list in STL, but not all of them are realistic for the clientele and the residents’ limited ability to interact and retain information (i.e., current events, schedule of activities for the coming day, etc.) Every evening, they park residents in front of the TV where they fall asleep and sit there until the staff get around to putting them to bed. We moved our loved one there with the assumption that they would be getting proper medical supervision, and that nursing staff could do a good assessment should there be a medical complication. When a medical emergency did occur, we found them to be woefully inept and found ourselves relying on people who were not medically trained staff to come to the aid of our loved one. I could go on, but suffice it to say that there are definitely worse places in STL, but for the money you are paying, and the reputation of the facility (it is owned by Gatesworth), I think you can do better. And let's face it; this place is all about the money!

LL1

5

March 19, 2016

I am a friend or relative of a resident

My mom is staying in Parc Provence. It is an outstanding facility. The staff is extremely professional and very good. I will rate them as high as possible, but if you plan to live there, you better have some money because it is expensive.

sleepless in St Louis

2

April 17, 2015

I am a friend or relative of resident

Horrible accidents don't just happen, they are allowed to happen by an "its not our fault" policy. A tone of accountability and transparency starts at the top. The safety of the residents is what they dearly pay for. A person with Alzheimer’s can’t say what happened. That should not be taken advantage of…it is NOT about profit.

Kori1

5

August 27, 2014

I am a friend or relative of resident

My uncle lives in the area for the most needy residents - Rose Garden. Every day the staff help him get dressed and taking a shower. He is clean. It does not smell at all there and the housekeepers are very nice. The people in charge of doing activities with my uncle are gentle and caring. They encourage him a lot. There are lots of nursing staff who tend to everyones needs. They help the people eat and it is quiet during meal times. There is lotsof music and love. Uncle lived at Parc Provence for 4 years now. All the staff are knowledgeable and know how to work with people with dementia. Uncle is happy and that's all I can ask for! I highly recommend Parc Provence.

jscott

5

September 16, 2013

I am a friend or relative of resident

My mom has lived at Parc Provence for over a year now and I cannot stop praising the superb care and services offered by this wonderful community. My mom had a hard time leaving her home as it was hard for me too to see her go through this. However, the moment my mom stepped foot into Parc Provence, all of those worries, for both of us, vanished. It was as if our previous issues never existed. The main thing I was looking for was good people to care for my mom and I have to say the staff is absolutely incredible, I have never seen people so kind and caring. The daily routines are unlike anything else as well, from the dining to the activities and from how nice the building is kept to how meticulously the laundry is done, I would recommend Parc Provence to anyone who truly wants a good home for their parents or loved one because that is what Parc Provence is all about. And they stand up to that 100%.

Neglected

2

March 23, 2013

I am a friend or relative of resident

My loved ones lived at this facility for several years. They were placed in a more restricted ward than necessary to fill the beds. The Rose Garden is for the most combative residents. Please be sure if you place your loved one here that you receive what is promised. Nurses are hard to find, usually one at the station. Conditions did not improve here. Memory activities and staff are EXCELLENT but the poor aides are underpaid and given few incentives from the ones I spoke with at that time. The focus there is to keep the memory engaged but they can come down hard on your loved one if they try to defend themselves from combative residents. Also there was theft of items there..what a shame. Such an absolutely lovely facility but it is not lovely if your loved ones dignity and self-worth are not respected. Wet furniture all the time, don't toilet the residents consistently. Best part is the activity dept...great aides, but the level of nursing care could stand to be improved especially at the high cost compared to other facilities. Don't be swayed by their gifts and flowers. Search for the best care possible for your loved one that promotes health and comfort and the best medical care. Fancy furniture and ice cream parlors are nice but chances are they may not even bring your loved one to the activities unless you constantly request it. Thank you for reading my "opinions"

Soccerdude

4

May 9, 2012

I visited this facility

Park Provance is a very nice facility, that features in resident gardens, assited-care living, dining plans for it's residents and lots of fun activities. It is meant for those with Alzheimer's and the staff are well trained to take care of your loved one. There are several things that they do to ensure your loved one receives good care, there is exercising, memory activities and they work together with you to make sure the residents are eating healthy. I would recommend Park Provance strongly.

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Costs for Parc Provence in Creve Coeur, Missouri

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,000

Starting Price

Nursing Homes

Nursing homes, also called skilled nursing facilities or convalescent homes, serve anyone who requires preventive, therapeutic and/or rehabilitative nursing care. Nursing homes provide residential care for people who don't require hospitalization but need 24-hour care they can't get at home. Some nursing homes are set up like a hospital with staff members providing medical care. Nursing homes also provide a wide range of other services.

$7,500

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,000

Starting Price

Services and Amenities of Parc Provence in Creve Coeur, Missouri

Room and housing options

  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

About Parc Provence in Creve Coeur, Missouri

Parc Provence is part of a larger community of well being: The Gatesworth at One McKnight Place, McKnight Place Assisted Living and McKnight Place Extended Care at a nearby campus. These communities have led the way in providing area seniors with a wide variety of quality services in a warm, residential environment since The Gatesworth opened in 1988. In fact, The Gatesworth family of residences has won many national awards for its excellence in senior residential care and design. Those same standards of excellence are upheld at Parc Provence.

Map of Parc Provence

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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