Belmar Oakland

Maureen

We’re very pleased so far. Everything is going well, and they seemed to be attentive to their patients. The number of patients is smaller than other places, which is a good thing. We love the fact that we pay a flat fee instead of getting charged for everything dad needs. Dispersing medication is a big thing for us, and that’s a part of every one of Windemere’s levels of care. My brother has eaten there, and he said the food is pretty good. The place itself is very nice, new, and clean. My only comment is it’s on a slab, so the temperature gets a little off-kilter at times. They have activities for the residents. The reason we selected this community was because of its all-inclusive pricing

Kathy071383

It was very new, very clean, and full of amenities. The person who assisted me was great.

Relative643145

The visit was good. It’s a very new facility. It will be a year old sometime in the spring, and I was very happy with the calls back and the direction provided, and my mom has moved in. My mom is getting the kind of care that I expected. They are very receptive, and it’s a very clean facility. The ratio of nurse or caregiver to resident is not by number; it’s by need -- which is a big difference. When you based the amount of caregivers based on their needs, you get the right care. My mom told me yesterday that she has gained 8 pounds, and she loves the food. There’s a private bath and a spiritual person that comes in once a week per service. If you’re assisted versus memory care, you can walk out into an enclosed outdoor porch area so you don’t need somebody to walk you out there or want to sit with you; you can just open the door and be on a confined but secure area where you can get fresh air, and they have a bus that takes the residents to the grocery store or bingo, and lastly they have a beauty shop on site where she can get her nails and hair done.

Anna741346

The community was lovely, brand new, and gorgeous. One thing I really liked about it was that everything was antibacterial, including the floors. I was late for my appointment with them and the administrator who had already left came back to accommodate me.

Sonja611101

It is brand new. It had a totally different feel from all the places I have been to. This place was a little bit more modern. Instead of carpeted floors, it had a very nice vinyl flooring which was thick and soft but looked like wood. It didn't look like you were in a hospital. The rooms were a little more sterile and simple. They had a little fireplace and lots of feeding areas. They offered a 24-hour snack service which was really good. The menu for the day looked fancy. They told me they had two chefs on staff who worked with the residents to make sure they're meeting their nutritional needs. They had a shared room facility, and it was like being in a hospital. They were more expensive. It didn't have the homey touches but the thing I liked about it was because it was a little simpler, it still felt comfortable and it would be much easier to clean and very easy to keep clean which is important. The other thing I liked was there were nurse's stations. Imagine a very huge hallway, and there were the fireplaces and feeding areas in the middle section and walking paths on either side of that. They could have easily accommodated two hospital beds on each path. It was a key-shaped building, so one long strip with resident rooms and two separate hallways, and they also had memory care. They had at least two nurse's stations down each hallway, so you wouldn't have to look all over for someone to help you. If you walk down the hall, somebody would be very nearby to assist residents and I thought that was a really nice touch. I only met a couple of the staff, but they're very helpful and willing to go above and beyond for me. They answered questions and gave me feedback about other facilities and questions in general about what to look for when looking for assisted living. The staff made themselves available and even followed up to see if they could help with questions.