Amy's Place

The care was very good for the almost two months my mom resided there. The financial arrangement was not clearly spelled out with a contract and I was a bit surprised that there was no refund for care not received after the passing of my mom. When I questioned the provider they responded that I was lucky that they had put up with my mom's behavior. Until questioning about a refund I was continually told everything was OK and it was the nature and progression of the disease. I also paid a $500.00 deposit to secure a place for my mom while I made arrangements to switch hospice care providers and get a bed ordered for my mom at the request of the owner. I paid a $500.00 deposit for 2days. I am very disappointed in the advantage that our system takes of the elderly and people in need, Amy's Place included. Why should money be kept for 7 days of care that was not provided? My other disappointment was at the end of my mom's life, I was not allowed to stay and be with her. Amy extended visiting hours by one hour only knowing that the hospices nurse had called to tell me the end was near. When I initially visited Amy's Place that was one of my concerns and I was told that exceptions to visiting hours would be made at the end.