CARING STARS WINNER
PROMOTION!
2016 L Don Dodson Parkway, Bedford, TX 76021
4.3
(16 reviews)
"Oak Hollow is a wonderful and trusted facility and the family atmosphere makes it is a perfect fit for my Mother. My Mother requires services that an Assisted Living facility couldn't accommodate so I moved her to Brookdale Oak Hollow, which was at the onset of the Covid19 pandemic. Since my Mother was new to Oak Hollow, she was quarantined in her apartment for fourteen days to ensure safety for her/residents/staff. During these fourteen days I became acquainted with the administrative, physician and care teams (all shifts). The facility is spotless, the dining area is huge and there are areas (inside and outside) for all types of activities. I witnessed first hand the daily routine, the attention to safe practices and the exceptional quality of care/compassion given to my Mother. For me, that solidified I had made the right choice. As for customized care, from the Dietician (and really all the staff) who knows my Mother's favorite foods and ensures that she has some of her favorite treats every day, to taking advantage of using the physician practice that serves the facility, Oak Hollow ensures the needs of my Mother are met. Oak Hollow is always in constant contact with me and keeps me informed of my Mother’s well being/mental/physical health. I appreciate the open communication Oak Hollow facilitates so that I know my Mother is safe, comfortable and happy. I highly recommend Oak Hollow as the choice for your loved one. "
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