Before the lockdown my mother had been at Meadowbrook Memory Care. I would not put anyone there. First of all, they raised the rent during a pandemic thinking they had us between a rock and a hard place. However, a few weeks later they had a huge outbreak of coronavirus, which was all over the news I wouldn't recommend them at all.
After the pandemic there were no reports on how my mother was doing. There was nothing from them. To get a straight answer from them was almost impossible. My mother was in hospice care so it was very important that we get a report, but we were not getting that from them. The only communication we had was from the hospice nurse. To get in touch with somebody and find out how she was doing was almost impossible.
Their staff was good and the place itself was clean. However, activities meant nothing for someone like my mother because she was in her room all the time. When we would go visit her, the room was locked and we had to contact somebody. It would take 30 minutes to find somebody to unlock the room.
Meadowbrook Memory Care Community
Offers Memory Care
9 Reviews
2300 Little Road, Arlington, TX 76016
Call
(800) 385-2527
Reviews of Meadowbrook Memory Care Community
Memory Care Reviews for Meadowbrook Memory Care Community
June 26, 2020
I am a friend or relative of a current/past resident
August 13, 2018
I am a friend or relative of a current/past resident
My mother is at Meadowbrook Memory Care Community and it's wonderful. I was a florist and they used to be my customer. They bought their residents flowers on holidays and on Mother's and Father's Day. So far, they've been really good. I changed something on her medication through the doctor. The doctor sent them a fax and they called me and said she needs to be on a probiotic, so that means they're paying attention to her medication. They have activities any time between 8:00 in the morning and 7:00 at night. They have movies and they sent me pictures of her playing different games. She has a group of people to do it with. She likes it there. They take them to the museum and bring them Wendy's hamburgers to eat. It's very active, and she loves all that. They said she has done every single thing. The staff is great.
Provider Response
Thank you for choosing Meadowbrook Memory Care Community for your mom. We focus on the details and so happy that you mentioned our medication process. It's a behind the scenes moment that is not widely discussed but immensely important. I will send your active and great compliments to our staff and our Director of Activities. The games, trips, and occasional fast food treats are fun and a resident favorite! If we can serve you in any way, we would be grateful if you would call Margaret, our Executive Director
October 06, 2016
I am a friend or relative of a current/past resident
We ended up going with Meadowbrook assisted living and memory care. At the time, I felt like it was the right place for my mother. It’s for people who have memory problems and physical problems as well. There are some activities but not many. They have a dining area for the residents with good food, but the care itself is a little bit lacking. I think they’re very low on the number of staff needed to give the level of care that is really necessary.
Provider Response
Thank you for taking a moment and writing a review for Meadowbrook Memory Care Community. I am sorry that we did not meet your expectations for your mom’s care. We will provide your thoughtful feedback to the Director of Activities to ensure we are providing a full complement of events and to our Dining Director for providing good food. Our number one goal is the exceptional care that our teams provide, and we will look into the staffing levels so we may continue to offer a superior service to our residents. Our door is always open for any future questions or concerns.
September 30, 2016
I am a friend or relative of a current/past resident
Mom was at Meadowbrook Memory Care Community for 8 days. In that 8 days, they failed to see that she ate, and she lost 6 lbs. It is a memory care facility, so they should know that Mom was having trouble going to the lunch room. If she didn't show up, they'd bring a tray and lay it on her night stand. If she was sleeping, she wouldn't realize it was there. And if I ask the nurses, they would say she was doing very good. How could she lose 6 lbs in 8 days if she was eating? The place may be OK for some of the residents there, but I just didn't feel it was the right place for my mother.
Provider Response
Sandra, thank you for spending a few moments writing a review for Meadowbrook Memory Care Community. We are sorry that your mom had difficulties in her stay with us. Dedication to the care of our residents is a top priority. I believe our communication could have been better and we appreciate your feedback. We are always training with our staff and will continue to embrace learning opportunities. We thank you for your concern and hope your mom has found a great home. Our door is always open for any future questions or concerns.
May 10, 2016
I visited this facility
My mother has been in Meadowbrook Memory Care since February, and so far, it's been the best place. There are some minor issues, but they address everything pretty quickly. It's excellent. They have artwork and a couple of TV rooms and activity rooms. They have people that come in and do singing. They have a church, parties on holidays, and a good program for widows and widowers and for VA people. They're working with us while we're getting VA benefits for my mom for my dad's service.
Provider Response
Mike, thank you for spending a few moments and sharing your review. It is great to hear that your mom is in the best place and that you are working with the staff here at Meadowbrook Memory Care Community so closely. Our interiors are beautiful, and we love hearing that residents and their families are enjoying them. Our Activity Director and staff take great pride in delivering life enrichment programming, and we are glad you noticed our numerous daily activities available. Please continue to stay in contact with us and let us know how we are doing.
December 03, 2014
I visited this facility
My family member was there for over a year. The facility is nice, but always short handed. We hired in extra help to care for our family member. With an extra set of eyes we became more aware how the facilty was ran. The regular staff is supose to show up on an hourly basis to check-in, our caregivers would not see employees from the center for 8-12 hours, I would have to call to have medication distributed,(there is a window of time that patients can receive medication if they don't it will be skipped til next scheduled dose) They would run out of medication ( family member went a few days without) when I complained about it they used someone elses medication ( this is against the law) the food was horrible and when asked for extra told that they could not have more due to the expense. When complaints were made to the facility I then felt like the caregivers took it out on my family member by going in loudly in the middle of the night hourly and woke them up intentionally. When they first open the Nurse that was in charge was great, when I asked for things they were handled (she would do things herself to help meet the needs of patients). She left and new staff was brought in along with a new director, we also left and I have not heard very good reviews since leaving.
Provider Response
We are truly sorry to hear about your experience at Meadowbrook Memory Care Community. We take seriously the care of our residents and make every effort to have sufficient qualified staff that can meet the needs of all of our residents 24/7. There are occasions when family members hire additional care for acuity level changes, or after a medical event, but it is typically a temporary intervention. Care plans are prepared for the individual needs of each resident and consistent health assessments allow us to monitor for any changes. Medications are securely stored and only administered by nurses and given at the appropriate times for each person. Each resident has their own designated medications. In the case of missing medications, we make sure the resident is cared for first, maintain diligent records and make sure that the Executive Director is aware and able to handle the situation promptly, according to state regulations. That said, since your review, we have a hired a new administrative team that is outstanding and continues to incorporate excellence of care as they serve residents and families. We are truly sorry for your experience and wish the best for your family.
June 11, 2014
I am a friend or relative of resident
I visited a family member that is a resident at the Meadowbrook. I was not impressed. This facility is short staffed and the activity director was in my opinion not qualified to care for these residents. I understand that the state auditors have been in twice but yet there has been no improvement. I am grateful to the few that are caring for my family member. I have seen the spouse of my family member spend much of her time feeding him and other residents. in a case of being shorthanded the director of the facility should be assisting instead of staying in his office.
April 12, 2014
I am a friend or relative of a resident
Meadowbrook Memory Care is close to my home. It's a really good facility. The rooms are really nice and big. It's only a year old, so it's really nice. Mom is in a semi-private, and there's plenty of room for everything. They have lots of activities, like different parties. They take good care of Mom. Everything is really good. She's been in a lot of facilities, and this is the best one. It really felt comfortable with her being there.
September 26, 2013
I am a friend or relative of a resident
My great aunt is at Meadowbrook Memory Care for two months now. We chose it for her because it suited her needs. She has a slight case of dementia and they provide excellent care of patients with Alzheimer's and dementia. She shares a room there and the room is spacious. The place has just opened last February so it's a brand new facility and it's a very nice facility. They got a TV room and two dining areas which are really nice. They have a walking trail. They also have security there. The food is great. I am very pleased with the quality of care there.
Services and Amenities of Meadowbrook Memory Care Community
Costs
- Rent Plus Care Fees
Room and housing options
- Companion Suites: We Do Offer Companion Suites.
- Housing Extra: Private And Companion Living
General
- Resident Capacity: 69
- Respite Care
- Minimum Age: None
- Pets: Small Pets Allowed.
Licenses
- Licenses: Memory Care
- State Licenses: 104119, 147281
About Meadowbrook Memory Care Community
Meadowbrook Memory Care, part of the Koelsch Senior Communities, and family-owned since 1958, is passionate about caring for our aging population. Strategically located in Arlington, Texas, the home of the Dallas Cowboys, Meadowbrook Memory Care is located in a residential neighborhood near medical facilities.
Besides excellent care, Meadowbrook Memory Care offers dynamic activities including cognitive and physical exercise, musical events, pet visits, spiritual opportunities, picnics and other outings to encourage a vibrant lifestyle for each resident.
Meadowbrook Memory Care understands the challenges of families who are caring for loved ones with memory loss and hosts in-house support groups for caregivers who enjoy the support of others who are on the same journey. Visit today to find our more.
Signature Programs
24-hour Nursing Care
When you look for a senior care community to take care of your loved one, it is important to consider how their health needs will be taken care of and how qualified their staff is. At Meadowbrook, we have registered nurses or licensed nurses 24 hours and 7 days a week who are professionally trained to support residents with Assisted Living and Memory Care needs. Meadowbrook recognizes the complex and frail health conditions that many residents are experiencing and we believe our number one priority is caring for our residents, your loved one, with the highest level of care and professionalism.
Diabetic Management
At Meadowbrook, we’re committed to helping our residents live healthier and enriched lives with diabetes. Our team of professional nurses and staff members are trained in diabetic protocol and are efficient in identifying and responding to diabetic reactions.
Support Groups
Living, loving and caring for a family member with Alzheimer’s, Dementia or other forms of memory loss is a unique challenge. We need the support of those who not only understand what we are experiencing, but can be a strong support through the journey. At Meadowbrook, our support groups offer family and friends the opportunity to meet and talk in a private and mutually supportive atmosphere. Often solutions come from others who are on the same journey at a different point in time. This community of care provides emotional support and continuing education. To ease your schedule, hourly care is provided for your loved one during your support group visit to our community. Please contact us to find out about support groups meeting at Meadowbrook.
Living Well
Our Personal Touch Care Program is a holistic approach aimed at maintaining residents' well being and self-worth. It is a program that encompasses all aspects of our resident care.
While many think of "Activities" as pre-planned group events, such as exercise, crafts and music events where almost everyone participates, we think of "Activity" as everything the resident does throughout the day, whether planned or spontaneous. This includes our residents’ personal care, conversations with others and even time alone.
We spend a great deal of time assisting residents with personal care and the daily routines can become more meaningful when we are making sure we are using sensitivity and creativity to create the special Personal Care Moment.
What Makes Us Special
Our community offers licensed nursing care 24 hours a day. We have a beautiful interior courtyard and offer activities for our residents from 9:30 am to 7:00 pm.
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