Stella Maris Inc Home Hlth Age

scout's Mom

Stella Maris is set in a lovely park- like setting. The rehab facility is up to date and the rooms are private and spacious. Visiting hours are generous at 24 hours a day! The occupational and physical therapists are very good at their jobs and are congenial. The food, while fresh, is totally unseasoned and therefore would only appeal to bland tastes. The HUGE problem at Stella Maris is the nursing staff. There are too few, and most seem unhappy with their jobs.They are often rude and inattentive,spending more time on their cell phones that helping patients. One example is this: patient requests a bed pan as he is immobile. It takes anywhere from one to two hours to get said bed pan. Worse is after it is used and full, patient requests someone to remove it. It generally took TWO HOURS for bed pan to be removed. What a horrible experience this is, and it happens all the time. I would never recommend Stella Maris to anyone who needs even a modicum of nursing. The quality and attitudes of the nursing staff leave a great deal to be desired.

Ammatwo

My husband went into this facility to use the bathroom on his own and was discharged with incontinence. Covid put a real hurting on staff, so I don't blame them for not being able to provide a higher level of care.

Leslie Lloyd

My father had a wonderful experience n the subacute Rehab. He had a very clean and comfortable private room. The staff were kind and attentive to all of his needs. The food was decent and was delivered with a smile each day. I would definitely send a loved here again! We were very happy with the care. He received.

patient advocate11

DO NOT UNDER ANY CIRCUMSTANCES LET YOUR LOVED ONES BE SENT HERE. IT IS A NIGHTMARE, NO COVERAGE ON WEEKENDS, PATIENTS LEFT IN CHAIRS IN THE HALL WAY CRYING. VERY LITTLE HELP. NO PATIENT ADVOCATES AND TERRIBLE SOCIAL WORKERS.

Ann

We took a tour of Stella Maris. They were very helpful and very good. The problem was on my brother's end. Everything was really nice. They were the ones that recommended that he have the power-of-attorney on everything first. The rooms were a little smaller than I expected them to be, but other than that they were all fine. The place was pretty old, but it looked clean. The woman during the tour was wonderful and very helpful. We saw some residents in the hall. There was a community room. Most of them were sitting in their wheelchairs. Some of the nurses were pushing some of them. Everything looked fine. The rooms were small, and most of them were two in a room. It looked comfortable. It had the TV and everything like that. The beds were made. We had no issues at all. The staff answered any questions. She just seemed to be really concerned in trying to help him. The little bit I saw seemed fine to me. It didn't seem like some place where I wouldn't want to put him. They need to update a little bit.

Rachel Ash

I believe there was a time that Stella Maris was the best nursing home in the Baltimore area. Well, times sure have changed since my mother became a resident over 6 years ago. First of all, the place is filthy and in desperate need of refurbishing (except for the Hospice wing). When you walk in the main door on my mom's floor you are immediately hit with a strong smell of urine; which is quite awful considering the kitchenette and eating room are near the entrance. I've never tasted the food, but by the looks of it, I wouldn't want to. Some of the staff are pleasant, but a lot seem to hate their jobs - and it shows in their attitudes and level of care. My guess is there is poor management and the facility is understaffed. There used to be great activities for the residents, but now they mostly just sit in the halls and TV room in a somewhat vegetative state. There is very little mental stimulation or physical activity for the residents. The rooms are small and dated with old banged up furnishings. The worst thing is that they rarely clean the rooms properly as there are dust bunnies all over the floor, dust on the furniture, and very dirty bathrooms. If you want a clean room, you have to do it yourself, as I have seen many family members do. All in all, Stella Maris has become a very depressing place and I can't wait to get my mother out of there.