Bay Ridge Health Care Center

My family is very disappointed with this facility. My sister's care was, in my opinion, based on what we learned after she had to be admitted to the hospital, inadequate. She developed a bed sore so large and infected that she became septic. I'm not sure how this happens when they are being cared for daily but I wouldn't want it to happen to anyone else's loved ones. Please consider this when making a decision about a facility.

My mom passed away last July. Before she passed, she was at Bay Ridge. I'm not impressed at all with that center. I don't think their staff were very caring people. The staff there doesn't seem to be that professional to me. This nursing home can be the worst, not because of the facility itself, but because of the staff in my opinion. I wouldn't recommend them at all.

I am pleased with Bay Ridge Health Care Center. We just have some issues concerning communication. I've been playing cat and mouse with the social worker trying to find out what's going on and what's the progress about our Medicare coverage but we haven't heard anything about it. They used to tell me everything about my mom once a week. But now I haven't heard anything for the last three weeks so I put in several calls and they just put in the call to the nurse. When I ask the nurse how she is doing, she always say that she is doing fine. I want to know what's going on. I want more detailed information. I want every department to call me and tell me everything about her condition. I think they should communicate with the families on a regular basis.