Brookdale Shreveport

Don.3

I toured Brookdale Shreveport. I was really impressed with the way the place looked and with the people that were there. Somebody that I knew was staying there, and she was happy as she could be. So I had a really good impression of the place. The people were nice. The place was really nice. The staff members were wonderful. I really liked the people there, and that would have been my first choice.

Khristy

Brookdale Shreveport was a nice place, but it was so expensive and my husband's care has changed. He's going to need total care now. It is memory care but they had big living rooms and stuff like that and he didn't need all that. It was a great tour. The staff was great, really nice, and very knowledgeable. Everything was fine. They provide all kinds of facilities. They have a gym, crafting, and a salon. It's very homelike. You can do just about anything there.

Sherry

Brookdale Shreveport was the one I liked the most. It was more open. There was a lot of light in it. The people were extremely friendly. They showed me some rooms with furniture in them. They were different size ranges, depending on what people needed. I think all of them had refrigerators and microwaves. The staff was very friendly and understanding. They serve three meals a day. The food was very good. I enjoyed it.

ReviewerRD#0922ee

I like some of the staff at Brookdale Shreveport. The workers are really friendly. However, there has been a big turnover, and there are some new people and I don't think they're qualified. Food is getting better. I think they hired a new chef. They did hire a new activities director. It's kind of not up to date with things. You can go to your appointments, but you can't go to town to shop or to go to the grocery store or anything like that. They do give me my medication because that's what I requested. For activities, there's no-prizes bingo, and they played music and some people danced. I danced some. Their decorations are really cute, and everybody got a T-shirt and I thought that was wonderful. I thought that was a great activity. They have a salon, too. I don't think I'm getting value for my money. I had a really bad thing that happened to me the other night. I have COPD and I had an episode where I just lost all my oxygen, it went way down and I was just gasping for breath and begging them to call the paramedics because it happened twice before and I passed out. It was just like someone was just strangling me, and it was one of the worst things I ever had gone through. I thought I was dying. I begged them to call the paramedics. The new director said something like, 'Do you mean you want us to call paramedics?' And I know because I had to call 911 before at my home. They can get there, and they know what kind of oxygen you need and what to do. They don't always bring you to the hospital, but they revive you. But she wouldn't do it and it's taken me three days to get better.

Provider Response

Deborah

Brookdale Shreveport was great, in my opinion. The people were very nice. The facility was extremely clean, everyone was very nice, and they have quite a few activities. My mother is not really active socially, but she may participate in things if she gets used to it. The apartments were very convenient and laid out very well, and I like them very much. The dining area was very nice. They had a work room and a crafts room. They were all laid out easily. It would be easy for an elderly person to access them. I was just really impressed.

Bill

Brookdale Shreveport was very nice. The residents were happy, pleasant, and spoke to me. The staff was friendly and helpful. The dining area looked comfortable. I saw a whole calendar of activities. I was impressed. I wouldn't mind putting my mother in there.