This place needs to be shut down.
They tell you when to get up in the morning-regularly woke me between 7 and 8 in the morning, after i had been up until 3 or 4. They leave people in dirty diapers-normal response time to call light was 20 minutes or more. They are unsanitary-when you walk out of your room into the hallway it smells like urine and bowel movements, i got hospitalized for pneumonia twice because my trach wasent cleaned enough, and i got C DIFF. The nurse at the hospital told me i got that from someone not washing their hands and contaminating me. And 90% of the staff is RUDE- cnas would barge into my room at 7 or 8 am, yell my name loudly, and turn lights on; speech therapist, Jennifer, is condescending and wouldnt allow me to have ice or water, even though the hospital said i could have it, and one nurse, Kristen, threatened to withold my anxiety and pain meds because i fell asleep during therapy, which, if they would have let me get a full nights sleep, would not have happened. You only got 3 SMALL meals a day, no snacks. I constantly had low blood sugar. Oh, and back to the rude staff-cna Stacey on night shift threatened to take the gummy bears my husband bought me, but nurse Tiffany, who was super sweet, told her i could have them. And cna Rachel wouldnt get my nurse or respiratory therapist when asked and everytime i had a complaint she blamed my anxiety.
Please dont send your loved one to this dump