Signature Healthcare of East Louisville

am glad I come here, never been around so many caring, educated people, everyone was excellent in what they do, therapy was great , they worked me hard and it is paying off, I am able to return home today stronger than ever. Becky (Speech Therapist) she was wonderful, she tought me how use a simple way of thinking so I can do things safely. I really loved it here, I would highly recommand this place to anyone.

My mother is a resident there. The staff especially Nurse Gloria are always nice, friendly and willing to help. My mother is 96 and suffers from dementia, they are so caring, kind, attentive and patient with her. The rooms are double occupancy, she has plenty of room. She does enjoy playing bingo and the Friday afternoon social hour. There is rehab both physically and ,mentaly.

My mom was at Jefferson Manor for over 4 years. The best thing about her care was the Staff. They were caring, loving, attentive. They took a personal interest in mom. They were easy to talk to and always listened to any feedback given my me and my family. In this difficult time for our family, they made it the best for us.

This place needs to be shut down. They tell you when to get up in the morning-regularly woke me between 7 and 8 in the morning, after i had been up until 3 or 4. They leave people in dirty diapers-normal response time to call light was 20 minutes or more. They are unsanitary-when you walk out of your room into the hallway it smells like urine and bowel movements, i got hospitalized for pneumonia twice because my trach wasent cleaned enough, and i got C DIFF. The nurse at the hospital told me i got that from someone not washing their hands and contaminating me. And 90% of the staff is RUDE- cnas would barge into my room at 7 or 8 am, yell my name loudly, and turn lights on; speech therapist, Jennifer, is condescending and wouldnt allow me to have ice or water, even though the hospital said i could have it, and one nurse, Kristen, threatened to withold my anxiety and pain meds because i fell asleep during therapy, which, if they would have let me get a full nights sleep, would not have happened. You only got 3 SMALL meals a day, no snacks. I constantly had low blood sugar. Oh, and back to the rude staff-cna Stacey on night shift threatened to take the gummy bears my husband bought me, but nurse Tiffany, who was super sweet, told her i could have them. And cna Rachel wouldnt get my nurse or respiratory therapist when asked and everytime i had a complaint she blamed my anxiety. Please dont send your loved one to this dump