This is my second stay here, I insisted on coming back to East for my rehab, and I will come back whenever I need to. The staff are wonderful, everyone pays attention to my needs, and they try to help as much as they can, I was talking with Andrea about my hand was hurting from pushing the wheelchair, guess what the ynext day she come to work, and brought me a pair of gloves; one day I forgot to fill out my menu the kitchen staff remembered my preference and sent me my chef sald. I really like it here and I love the staff, therapy is excellent they worked me hard and it paid off. Thank you all for being kind to me.
Signature Healthcare of East Louisville
Offers Nursing Homes
20 Reviews
Reviews of Signature Healthcare of East Louisville
Nursing Home Reviews for Signature Healthcare of East Louisville
January 20, 2022
I am/was a resident of this facility
December 29, 2021
I am/was a resident of this facility
I love the staff and the residents, that is why I returned there when I needed help this time, everyone is nice and they go out of their way to help. East is always my first choice.
Provider Response
Hello Vinnie! Thank you so much for the feedback! We're honored to serve you and your family, and we’re thrilled your experience continues to be such a positive one. – Sincerely, Signature HealthCARE
December 20, 2021
I am/was a resident of this facility
Every time I need rehabilitaion, Signature East is m first choice, they have a wonderful therapy department, also being able to do my dialysis in house is a plus for me. The staff are very caring and nice, they make me feel at home. Thank you all.
Provider Response
Hello Charlie! Thank you so much for the feedback! We're honored to serve you, and we’re thrilled your experiences have been such positive ones! Thank you for sharing!– Sincerely, Signature HealthCARE
August 26, 2021
I am/was a resident of this facility
I really appreciate all what they did for me, every one was nice and made me feel like they cared about me and my well being, they always encouraged me during therapy, and they made sure all my needs are met. Being able to do my dialysis inhouse was a big help too to speed up my recovery. Thank you signature family.
Provider Response
Hello and thank you so much for the 5-star review! We're thrilled to hear of your positive experience and are honored to have served you! The feedback of our residents, families, and stakeholders is valuable to us. ? Sincerely, Signature HealthCARE
July 07, 2021
I am/was a resident of this facility
Very nice place, clean, room is well equipped and private, staff are great, nurses, nurses aides and therapy, did a wonderful job with me to get me back on my feet. I highly recommand to anyone who need rehab.
Provider Response
Hello Linda! We take pride in our customer service and we're thrilled to hear of your great feedback and experience! -Sincerely, Signature HealthCARE
April 29, 2021
I am/was a resident of this facility
Everyone was nice and helpful, they made me feel at home. Therapy was great, I like to thank Brenda, Tabetha, Shannon for being so nice.
Provider Response
Hello and thank you for your kind words! We take pride in our customer service and are thrilled your experience was such a positive one! ? Sincerely, Signature HealthCARE
April 06, 2021
I am/was a resident of this facility
I enjoyed my stay here, everyone was nice. therapy was great, can't thank everyone enough.
Provider Response
Hello and thank you so much for taking time to review us! We are thrilled to hear your great feedback! :-) ? Sincerely, Signature HealthCARE
April 02, 2021
I am/was a resident of this facility
I would like to thank all the staff for being nice, kind and helpful. I enjoyed my stay here. They even took me home in their bus. It is a really nice place, I recommand it to anyone.
Provider Response
Hello Sin Ae! Thank you for your kind words! We appreciate the opportunity to care for all our residents and are honored to have served you! We're thrilled to hear of your positive experience! ? Sincerely, Signature HealthCARE
March 30, 2021
I am/was a resident of this facility
I stayed here for 8 days, all I can say everyone was super nice, staff are friendly and helpful.
Provider Response
Hello DPoulter! Thank you for taking time to review us! It is our honor to have served you and we are thrilled to hear your great feedback! Thank you for sharing! :-) ? Sincerely, Signature HealthCARE
March 25, 2021
I am/was a resident of this facility
Very nice place to be in for rehab, staff were very nice, therapy was great. Can't ask for better.
Provider Response
Hi Druin! Thank you so much for taking time to review us! We are thrilled to hear your great feedback! :-) ? Sincerely, Signature HealthCARE
March 19, 2021
I am/was a resident of this facility
This is my third stay here and I love it here, everybody was nice to me, getting my dialysis here was a plus for me. I get to go home today, and it is my birthday. Love you all.
Provider Response
Hello and what a wonderful Birthday! Thank you so much for sharing! We're honored to have served you and we're thrilled your experience was such a positive one! ? Sincerely, Signature HealthCARE
March 12, 2021
I am/was a resident of this facility
I made the right decision by coming here, I was in really bad shape, therapy worked with me hard to gain my strength back. Staff are great, always smiling, helpful, and hard working, they made me feel at ease. I will recommand this place to anyone.
Provider Response
Hello and thank you so much for the feedback! We're honored to have served you and and we're thrilled your experience was such a positive one. Thank you so much for sharing! ? Sincerely, Signature HealthCARE
March 01, 2021
I am/was a resident of this facility
I loved my stay here, staff were helpful and respectful, Therapy team was great they were patient with me, when I get tired they wait and give me time to take my breath, nurses aide Kelton was very nice and he always there to help me he always goes above and beyond. I can't say enough about this facility, the place is clean really good environment, I would recommend this place to anyone, and I will come back if I ever need help again
Provider Response
Hello K! This is wonderful to hear and thank you so much for the feedback! We're honored to have served you and we're thrilled your experience was such a positive one! ? Sincerely, Signature HealthCARE
February 25, 2021
I am/was a resident of this facility
It is a great place , therapy was awesome, I made some great friends that I will come and visit with them when this COVID restrictions are lifted. Staff made me feel better at several occasions when I was down, they lifted me up, I would definitely recommend this place to anyone. I am going home stronger than ever, thanks to the staff. I really enjoyed my stay here.
Provider Response
Hello Jessie! Thank you so much for the kind words! We are thrilled to hear of your positive experience! We appreciate the opportunity to care for all our residents and are honored to serve the Louisville community! ? Sincerely, Signature HealthCARE
January 29, 2021
I am/was a resident of this facility
am glad I come here, never been around so many caring, educated people, everyone was excellent in what they do, therapy was great , they worked me hard and it is paying off, I am able to return home today stronger than ever. Becky (Speech Therapist) she was wonderful, she tought me how use a simple way of thinking so I can do things safely. I really loved it here, I would highly recommand this place to anyone.
Provider Response
Hello Carla! thank you so much for the 5-star review! We're honored to serve you and your family, and we're thrilled your experience was such a positive one. We celebrate in our residents' success!! Come back and see us any time, even just to say hi! ? Sincerely, Signature HealthCARE
April 20, 2020
I am a friend or relative of a current/past resident
My mother is a resident there. The staff especially Nurse Gloria are always nice, friendly and willing to help. My mother is 96 and suffers from dementia, they are so caring, kind, attentive and patient with her. The rooms are double occupancy, she has plenty of room. She does enjoy playing bingo and the Friday afternoon social hour. There is rehab both physically and ,mentaly.
Provider Response
Thanks so much for the 5-star review! The feedback of our residents, families, and stakeholders is so valuable to us. We're thrilled to hear of your and your mother's positive experience. Our residents are like family! Again, thank you for the kind words!? Sincerely, Signature HealthCARE
February 12, 2019
I am a friend or relative of a current/past resident
My mom was at Jefferson Manor for over 4 years. The best thing about her care was the Staff. They were caring, loving, attentive. They took a personal interest in mom. They were easy to talk to and always listened to any feedback given my me and my family. In this difficult time for our family, they made it the best for us.
Provider Response
Hello, thank you so much for the 5 stars! We value the experiences of our residents, families, and stakeholders and we appreciate your kind words. -Sincerely, Signature HealthCARE
January 26, 2017
I am/was a resident of this facility
This place needs to be shut down.
They tell you when to get up in the morning-regularly woke me between 7 and 8 in the morning, after i had been up until 3 or 4. They leave people in dirty diapers-normal response time to call light was 20 minutes or more. They are unsanitary-when you walk out of your room into the hallway it smells like urine and bowel movements, i got hospitalized for pneumonia twice because my trach wasent cleaned enough, and i got C DIFF. The nurse at the hospital told me i got that from someone not washing their hands and contaminating me. And 90% of the staff is RUDE- cnas would barge into my room at 7 or 8 am, yell my name loudly, and turn lights on; speech therapist, Jennifer, is condescending and wouldnt allow me to have ice or water, even though the hospital said i could have it, and one nurse, Kristen, threatened to withold my anxiety and pain meds because i fell asleep during therapy, which, if they would have let me get a full nights sleep, would not have happened. You only got 3 SMALL meals a day, no snacks. I constantly had low blood sugar. Oh, and back to the rude staff-cna Stacey on night shift threatened to take the gummy bears my husband bought me, but nurse Tiffany, who was super sweet, told her i could have them. And cna Rachel wouldnt get my nurse or respiratory therapist when asked and everytime i had a complaint she blamed my anxiety.
Please dont send your loved one to this dump
September 30, 2016
I am a friend or relative of a current/past resident
Signature East is nice, and the smell is usually pretty good. The people are very nice, and it was only once or twice, which I felt like there was issues with the staff. I reported it to the DON, and it was answered and addressed immediately, so it's OK. My husband seems to like the food. Their staffing is sometimes not good on evenings or nights on the weekends. They have one certain place that they keep their medicine carts, and 9 times out of 10, they're unlocked, and that's against the state. They have Happy Hour, movies, and all kinds of things for the people.
September 25, 2008
My loved one stayed here
my mother was there for about a month, she was dehydrated, malnorished, had stage 4 pressure sores, let her sit in a dirty diaper for over an hour. never repositioned her every 2 hours. needless to say she ended up dead because of there lack of care. be very cautious placing a loved one here. the state did an impromptu inspection based on my complaints and found several vioations. you can view this public notice, called a statement of defienceies.
Services and Amenities of Signature Healthcare of East Louisville
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 185350
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 128
About Signature Healthcare of East Louisville
Signature Healthcare of East Louisville is a senior living provider in Louisville, Kentucky that offers residents Nursing Homes. Contact Signature Healthcare of East Louisville for more details on services and rates.
Get CostsMap of Signature Healthcare of East Louisville
Senior Living Communities near Jefferson County, KY
Senior Living Communities near Louisville, KY
Other Senior Care in Louisville, KY
Step
1
of 2
Request Info