My sister was placed in this facility during the Covid shutdown, so visitation was not an option. I would call weekly to check on her and was told "she's fine". Was also told she wasn't answering her phone in her room (I thought I may have written number down wrong) so they said to just call the nurse's station. About a month ago they contacted me (her guardian) that they sent her to the hospital due to aspirating some food. The hospital doctor told me her BMI was 17 and she hadn't been eating or being fed for a while. She passed away about a week later. I have contacted Regis Woods to get her personal possessions and get voicemail for every department I'm sent to with no return call. I wouldn't put my dog in this facility.
Provider Response
We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.